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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OLAELECTRIC?
If you are not satisfied with OLAELECTRIC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OLAELECTRIC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OLAELECTRIC
But before filing a complaint, you should
a. Contact the customer support of OLAELECTRIC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Case Details
Personal Info
Resolution
OLAELECTRIC - Ola Scooter not delivered and refuse to refund Open
I booked an Ola Scooter on **th Feb ****, with promised delivery in a month. I have uploaded all the required documents, I also got a OTP from Vahaan, then all the registration communcations stopped. Everytime I called or visited the Ola Center...
Jul 30, 2024 by Yogesh Vellingiri
OLAELECTRIC - Ola scooter not delivered Open
I have booked scooter on **th march ****, Delivery was expected before **th April ****, Still delivery is not done and i have paid full amount on **th march **** only. No support available to guide and they are ready to refund the money. Saying...
Apr 13, 2024 by jeetendra
OLAELECTRIC - Refund related Open
I have paid full payment for ola electric scooter ****** in three installment. On cancellation of booking I received **,*** Refund balance not refunded since * month. ...
Jan 06, 2024 by Madhavbhai
OLAELECTRIC - OLA electric denial of service Closed
My vehicle has broke down a week back . I have raised the complaint a week back and called customer care for home support around *-* times and begged like anything but till now no update from OLA and their technical team . Now im not sure what...
Oct 16, 2023 by Prashanth reddy
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