File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola - Poor Service support and driver issue Closed
I would like to inform you that on Sunday **th Feb , I have visited from New Delhi Railway station towards my home Gurgaon from CRN no - ********** and as far as i remember i have opted for cash payment not ola postpaid and in between the ride...
Feb 26, 2023 by Kunal Girdhar
Ola - Regarding overcharging amount Closed
Sir/Madam I have charged extra, I have traveled from AMausi Airport,Lucknow to Kanpur city, That is approximately ** to ** km, and total fare reflecting ****/-,but after completing the ride fare is showing rsq**** for ***km, I traveled only ab...
Feb 26, 2023 by Shashank shukla
Ola - Outstation Trip Excess amount Charged Closed
I took trip to delhi to dehradun using ola outstation. The driver enetred weong ododmeter reading, i am sure he would hav done the same with other customers as well, as he seemed like a con man as is. I connected with Ola for this issue, they ...
Feb 04, 2023 by Ankesh
Ola - Charged cancellation fees due to the software glitch Open
I booked an intercity ride a month ago and due to the application glitch the ride was not getting booked. After half an hour and lots of tries the cab was booked. When the driver reached the pickup location I got to know that the details shown ...
Feb 02, 2023 by tejal
Ola cab driver did not end trip at drop location, kept running up the fare. Issue was raised with company, which agrees final stop location was nowhere near drop location in their system, but denies to fix the issue....
Jan 27, 2023 by Ranjan Savio Crasta
Ola - Driver stopped the trip midway at night Closed
We booked ola.. but the driver denied the trip after getting OTP and dropped us next lane.. it was early morning and we were traveling with Kid who was not well.. The behavior of driver was inhuman and pathetic...
Jan 17, 2023 by Arti
Ola - Absurd Fare Increase charges Closed
Took a rental cab (*hrs/**kms) and by default it got booked for *hr/**kms. For the extra time and kms, it was charged but but there is also a charge for Fare increase (Rs.***,) without any reason... This was not informed via message, neither on...
Jan 15, 2023 by Ayushi Sharma
Ola - EXTRA FARE CHARGED Closed
While Booking fare shown was ***/- when the ride was completed the driver asked for ***/-...
Jan 14, 2023 by Sampada Bandekar
Ola - EXCESSIVE CHARGES THAN ESTIMATED CHARGE Closed
I HIRED A OLA CAB FROM HOWRAH RAILWAY STATION TO BARAJAGULI. ESTIMATED COST WAS **** . BUT AFTER RIDING CHARGED ****. IT IS ABOUT ** KM . BUT IT SHOWED *** KM. ...
Jan 02, 2023 by DR SANJIT BHOWMICK
Ola - High charge of fare Open
The taxi driver has charged higher fare he took *** from me when the bill is *** he has wrongly took money from me....
Dec 31, 2022 by Kashish Sharma
Ola - Overcharging Destination Change without Customer s Direct Consent Open
I booked ride from Mumbai Airport to Nerul, the driver took long route despite asking multiple times to take the correct route, this caused overcharging. Another scam that the driver did is he did not end the trip when I got down at my desti...
Dec 23, 2022 by Pradeep Ketkale
Ola - Charged Extra Money Closed
I booked a cab by using ola on dated **.**.**** from Meerut to Delhi. while time the estimated charges showed as **** Rs but after Ride complete it is shown more that **** Rs basically charges suppose to be *** for minimum ** km but they have ...
Dec 19, 2022 by Pranaya Prashant Patiyal
Ola - I paid twice to ola driver nd he did not refund Open
I booked outstation ola cab after ride i tried payment through mu g pay to drivers scanner but due to some network issue it failed nd then i paid in cash amount **** rs after sometime my money deducted from account .. i raised complaints but no...
Dec 17, 2022 by Vartika Kulshreshtha
Ola - Incorrect Charge Amount Not Refunded Closed
I have been charged incorrectly by Ola for an amount of Rs.*** and it has been added to my wallet in the outstanding amount. I have asked them to refund the amount or deduct from my wallet but nothing has been done till yet. I have raised multi...
Dec 02, 2022 by anurag sengupta
Ola - Ola cab driver took double fare Open
I booked an ola cab from Hakimpet Bus Depot point to A.S Rao Nagar Hydetabad. The booking amount was Rs ***/-. We were three person. On reaching A S Rao Nagar, two of my companion left the cab. I continued my journey till Paradise Circle, Hyde...
Nov 28, 2022 by Sandeep Bhattacharjee
Ola - Money paid in cash to driver of Ola Closed
I booked a cab and after my journey was complete I paid the driver in cash but in app it is still showing that the money is pending. ...
Nov 25, 2022 by Swati
Ola - 2 time charged for ride and i have faced same problem 2 times Open
* time charged for ride and i have faced same problem many times ola automatically given prepaid balance and drives demand wash cash payment and many time I have faced same problem and many time mine amount paid * times for * ride driver very b...
Nov 17, 2022 by Gurcharan kaur
I and my family members using OLA from so many years and have spent many lakhs of rupees on Ola rides. I booked a ride (fare payable in cash) on **th Oct **** (CRN-**********) and after the ride I paid the fare in cash to the driver. Ola als...
Nov 16, 2022 by Deepak Bichhoria
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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