File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola - Harrassment from OLA thugs Open
Who has given. The authority to share our data with other people? On missing payment, within less than ** hours we start getting calls from different fraud unknown numbers ** times a day, cheap vulgar messages on WhatsApp and texts. What is t...
Apr 08, 2023 by Samata
Ola - Loss because of driver no complaint redressal platform of Ola Closed
Booked an Ola. After accepting the ride Ola driver said AC is not working. We let go of it then. After that he refused to drop a colleague of mine on the way and it took a different route which was shown on map. Throughout the journey he was ex...
Apr 05, 2023 by Sagar Srivastava
Ola - Increased base fare Closed
I booked an Ola Mini Cab on *th April, **** at around *:** AM from Ola Zone, Kempegowda Airport to Malleswaram. The total booking fare was Rs *** to be paid in cash. The cab arrived within *-* mins and there was no waiting or parking, still I w...
Apr 05, 2023 by Sweeny D'Souza
Ola - Ola Cabs Postpaid Scam Open
*. I travelled using Ola Cabs on **th Dec **** (CRN **********) - Bill amount INR *** paid through Ola Postpiad - As this was chosen as default payment menthod. *. I travelled again using Ola cabs on **th Dec **** (CRN **********) - Bill amoun...
Mar 26, 2023 by Sharan Kumar
Ola - Met with accident during ride Open
I met with accident on **th Jan **** around **:** PM I was bed ridden for * months and paid appx Rs. * lac and ** thousand on treatment and still not able to walk....
Mar 23, 2023 by Hardik Pandhi
Ola - Driver behaved rudely Open
I booked a ola auto ride on */*/****,the driver called and spoke very rudely stating that i dont know how to book a ride from my location,after that i cancelled my ride with him,after that he immediately called me again for * times and spoke wi...
Mar 04, 2023 by Deepthi Sudha
Ola - Ola charged me twice for a ride Closed
On *th Feb i took old cab from my home to Bangalore international airport..when i reached airport i was not able to pay online due to technical issues.I paid cash to driver and asked him to update it.after * days when i tried to book the cab it...
Mar 03, 2023 by Nikhil Raju
Ola - Poor Service support and driver issue Closed
I would like to inform you that on Sunday **th Feb , I have visited from New Delhi Railway station towards my home Gurgaon from CRN no - ********** and as far as i remember i have opted for cash payment not ola postpaid and in between the ride...
Feb 26, 2023 by Kunal Girdhar
Ola - Regarding overcharging amount Closed
Sir/Madam I have charged extra, I have traveled from AMausi Airport,Lucknow to Kanpur city, That is approximately ** to ** km, and total fare reflecting ****/-,but after completing the ride fare is showing rsq**** for ***km, I traveled only ab...
Feb 26, 2023 by Shashank shukla
Ola - Outstation Trip Excess amount Charged Closed
I took trip to delhi to dehradun using ola outstation. The driver enetred weong ododmeter reading, i am sure he would hav done the same with other customers as well, as he seemed like a con man as is. I connected with Ola for this issue, they ...
Feb 04, 2023 by Ankesh
Ola - Charged cancellation fees due to the software glitch Open
I booked an intercity ride a month ago and due to the application glitch the ride was not getting booked. After half an hour and lots of tries the cab was booked. When the driver reached the pickup location I got to know that the details shown ...
Feb 02, 2023 by tejal
Ola cab driver did not end trip at drop location, kept running up the fare. Issue was raised with company, which agrees final stop location was nowhere near drop location in their system, but denies to fix the issue....
Jan 27, 2023 by Ranjan Savio Crasta
Ola - Driver stopped the trip midway at night Closed
We booked ola.. but the driver denied the trip after getting OTP and dropped us next lane.. it was early morning and we were traveling with Kid who was not well.. The behavior of driver was inhuman and pathetic...
Jan 17, 2023 by Arti
Ola - Absurd Fare Increase charges Closed
Took a rental cab (*hrs/**kms) and by default it got booked for *hr/**kms. For the extra time and kms, it was charged but but there is also a charge for Fare increase (Rs.***,) without any reason... This was not informed via message, neither on...
Jan 15, 2023 by Ayushi Sharma
Ola - EXTRA FARE CHARGED Closed
While Booking fare shown was ***/- when the ride was completed the driver asked for ***/-...
Jan 14, 2023 by Sampada Bandekar
Ola - EXCESSIVE CHARGES THAN ESTIMATED CHARGE Closed
I HIRED A OLA CAB FROM HOWRAH RAILWAY STATION TO BARAJAGULI. ESTIMATED COST WAS **** . BUT AFTER RIDING CHARGED ****. IT IS ABOUT ** KM . BUT IT SHOWED *** KM. ...
Jan 02, 2023 by DR SANJIT BHOWMICK
Ola - High charge of fare Open
The taxi driver has charged higher fare he took *** from me when the bill is *** he has wrongly took money from me....
Dec 31, 2022 by Kashish Sharma
Ola - Overcharging Destination Change without Customer s Direct Consent Open
I booked ride from Mumbai Airport to Nerul, the driver took long route despite asking multiple times to take the correct route, this caused overcharging. Another scam that the driver did is he did not end the trip when I got down at my desti...
Dec 23, 2022 by Pradeep Ketkale
Ola - Charged Extra Money Closed
I booked a cab by using ola on dated **.**.**** from Meerut to Delhi. while time the estimated charges showed as **** Rs but after Ride complete it is shown more that **** Rs basically charges suppose to be *** for minimum ** km but they have ...
Dec 19, 2022 by Pranaya Prashant Patiyal
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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