File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola - Ola driver took longer route Closed
Actually I book one ride before the started the amount shows*** rs and ** km The took a longer ride with ** km After ride completed the amount was doubled **** I was shocked...
Jun 10, 2023 by Roopa
Ola - Ola cab driver haven t updated the payment and company asking about the payment again Closed
Few days ago we booked a cab from borivali to sanpada for my cousin..after the ride cab driver suggested to do online payment and gave a number..I did a payment on that number..now the driver haven't updated the payment and ola texting me about...
Jun 07, 2023 by Sushrut Satish Mulavekar
Ola - Ola started automatic prepaid ioptin which i dont opted Closed
now they constantly pressuring and calling me and threatning me to pay rs *** . otherwise they take some legal action. first they automatically started my prepaid option . which i have not opted for .I already paid my last bill in cash to that ...
Jun 07, 2023 by Anandita Singh
Ola - Driver took the money in cash but it s still showing outstay Closed
I booked an auto from my place to my workplace. I paid the driver in cash but now it's still showing outstanding on the Ola app and now I have daily tens of calls from automated ola. ...
Jun 07, 2023 by Aakriti Gupta
Ola - Charged without taking a ride Closed
On ** April at *:** am I was charged by Ola ₹*** which was detected from Ola money which is now showing me dues to pay at that time I was sleeping when I woke up I saw the message from Ola and at that only I tried to contact ola through custo...
Jun 04, 2023 by Sakina
Ola - Charged for rental ride when car broke down with of once ride started Closed
I booked rental ride for * hours **kms. Driver partner took otp n started the ride.. Exactly with in **mins his car broke down, Max of *kms drive. Driver partner took end otp n said I'll be charged only for those **mins and the distance he dro...
May 25, 2023 by Manogna avunoori
Ola - OLA Cab Services Mumbai Overcharged Ola ride CRN Open
I would request you to review the complaint about recent ride that i have taken from PD Hinduja Hospital to back home using outstation OLA ride option from OLA app. It was on **th May ****. Pick up was from Hinduja Hospital to Saphale west and ...
May 24, 2023 by Swapnil Shivadikar
Ola - Ola not refunding my money instead to raising multiple complaints Open
Let me explain you the complete scenario. I took a ride of Ola outstation on **th May early morning * am. The total distance was *** km but Ola Driver entered *** km. So, the total fare should be **** Rs but ola app calculated it as **** as the...
May 23, 2023 by Gaurav Arora
Ola - Ola money i paid still they calling 100 times a day Closed
Ola payment i made the driver now the Ola team is keep on calling every day *** times I have avidence ...
May 20, 2023 by Shikhamani T
Ola - Not getting the refund promised by Ola Open
Have booked a ride to Gurugram from Rohtak on January **th **** , Ride amount showed up to ****+ while the usual ride amount for one side is **** - **** . I had to pay the driver that amount at that time as I was visiting to my Sister's in Laws...
May 20, 2023 by Bharat Bhatia
Ola - Not getting the refund of the ride not taken Closed
Hi, i have taken a ride on **th april and i asked the cab driver is your cab running fine, he said yes. So, i asked him to come, and we were going for a wedding and after not even *km i noticed the cab is broken and shocker was making lot of ...
May 16, 2023 by Rahul Arora
I make online on phone pay as well as money deducted from ola wallet ...
May 15, 2023 by Sneh Dixit
Ola - Driver took long route not thr ola root ended up with high charge Closed
Hi, I booked ride CRN ********** from Banaswadi to Shivaji Nagar Police Station but ola driver he drive the long route . When I asked why are going on this route he always says road blocked. as a result I ended up with *** instead of ***....
Apr 25, 2023 by Manjunath
Ola - Fare Payments paid twice Open
Dear Team, I have paid ** rs and *** rs * times as it was showing pending for the rides done on **st April **** and ** April **** as it was showing pending while booking another ride. I already paid it to the driver. I am attaching screensh...
Apr 24, 2023 by Shree Bhagwan
Ola - Driver misbehaved and kicked me out of the car no compensation from ola after complaining Open
I have been threatened by a cab driver on asking to turn on AC, he started to abuse me and kicked me out of the car, while ending the ride just after *** meters from my pick-up point ola showed bill of *** rupees, which driver asked me to pay, ...
Apr 23, 2023 by Puneet Tiwari
Ola - Cash money collected Closed
Blacklist this cab and cab driver as he is taking money In cash from customers and then not updating in Ola app. And ola is not supporting to customers in cash payment....
Apr 22, 2023 by Umesh Ambre
Ola - Ola Money postpaid fraud and repeated threatening calls Open
Respected Directors : Ola Cabs, I am a educationist and ethical village farmer. I and family use Ola cab occasionally when we travel to cities. I always pay auto or taxi ride by our google pay or cash. On all rides, we have paid our ride amoun...
Apr 13, 2023 by Mohammad Shaikh
Ola - Harsh driving Closed
Iam a c section of women.. that day I have two kids .. one infant kid.. another one * years baby.. I told many times to driver.. I'm a patient.. now only finished c section.. he's not understand.. Now I'm not good.. becouse of only ola cabs...
Apr 09, 2023 by Chitra
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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