File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola - Charges Open
I used to use ola postpaid service on **th march i gota message from ola stating i have apayment to clear of Rs ***. Which i cleared on *nd April and got a receipt from ola thanking for the payment.Post which i took * rides which sums to *** ...
Jun 19, 2023 by Sourabh Bhattacharjee
Ola - Money deduction without taking ride Closed
I booked OLA cab on *st may **** around around **:** AM, it was an outstation ride therefore driver denied to go and there was no option for my desired location, as driver denied to go I cancelled my ride on the spot without moving a single inc...
Jun 18, 2023 by Jagdambika prasad srivastava
Ola - Extra Amount Charged Open
I booked a cab ride from Chhatarpur, New Delhi to Greater Noida Sector **B on **th April at ** am with fare showing INR ***, I chose Ola Postpaid as the payment mode. I reached the destination at around **:** pm and at **:** pm I got a mail tha...
Jun 13, 2023 by Karishma Solanki
Ola - Unwanted spam calls since 2021 Case ID Closed
Since ****, I am getting unwanted spam & thereatening calls from OLA *rd. party asking to clear undue amount which is not relevant to me.. Ola has shared my personal details, home address & other details with their *rd party and they have threa...
Jun 13, 2023 by Tejraj Khantwal
Ola - I lost my belonging in the vehicle Closed
i lost my bluthooth in ola cab after get out from cab i call the drive within a sec driver attend the call and told i m not coimg back if i come back to give you blutooth i will charge **** rupes and cut the call...
Jun 13, 2023 by altaf
Ola - Increase in the fair of ride without prior information Open
When the ride was booked at around *:** pm on **th June,**** , the amount was *** INR. However, when the Ola Cab reached the destination, it charge *** INR which is unfair. The cab details are as follows: Prime Sedan_White Xcent, CRN : *******...
Jun 13, 2023 by Priya Sharma
Ola - Charges twice by ola cab ola postpaid as well as cash taken Closed
I have booked an ola cab on date *june ** from my home to namaner crossing area agra ride nos ********** driver rook cash of rs *** as per the ride and same also being asked by ola postpaid account. This is happening for the second time when I...
Jun 12, 2023 by Richa gupta
Ola - Money paid to Ola driver but app showing outstanding balance Closed
Ola money is showing an outstanding amount in my account. I had paid Rs. *** to the driver, after my trip on *rd June *.** pm through GPay...
Jun 12, 2023 by Mayur Mhase
Ola - Complaint Regarding Unfair Charges by Ola Cabs Open
On *-JUN-****, I booked a ride through the Ola Cabs app with the ride details as follows: Date: *-JUN-**** Estimated fare: Rs. *** However, upon completion of the ride, I was shocked to find that I was charged a significantly higher amou...
Jun 10, 2023 by Kunwar Vikrant
Ola - Ola driver took longer route Closed
Actually I book one ride before the started the amount shows*** rs and ** km The took a longer ride with ** km After ride completed the amount was doubled **** I was shocked...
Jun 10, 2023 by Roopa
Ola - Ola cab driver haven t updated the payment and company asking about the payment again Closed
Few days ago we booked a cab from borivali to sanpada for my cousin..after the ride cab driver suggested to do online payment and gave a number..I did a payment on that number..now the driver haven't updated the payment and ola texting me about...
Jun 07, 2023 by Sushrut Satish Mulavekar
Ola - Ola started automatic prepaid ioptin which i dont opted Closed
now they constantly pressuring and calling me and threatning me to pay rs *** . otherwise they take some legal action. first they automatically started my prepaid option . which i have not opted for .I already paid my last bill in cash to that ...
Jun 07, 2023 by Anandita Singh
Ola - Driver took the money in cash but it s still showing outstay Closed
I booked an auto from my place to my workplace. I paid the driver in cash but now it's still showing outstanding on the Ola app and now I have daily tens of calls from automated ola. ...
Jun 07, 2023 by Aakriti Gupta
Ola - Charged without taking a ride Closed
On ** April at *:** am I was charged by Ola ₹*** which was detected from Ola money which is now showing me dues to pay at that time I was sleeping when I woke up I saw the message from Ola and at that only I tried to contact ola through custo...
Jun 04, 2023 by Sakina
Ola - Charged for rental ride when car broke down with of once ride started Closed
I booked rental ride for * hours **kms. Driver partner took otp n started the ride.. Exactly with in **mins his car broke down, Max of *kms drive. Driver partner took end otp n said I'll be charged only for those **mins and the distance he dro...
May 25, 2023 by Manogna avunoori
Ola - OLA Cab Services Mumbai Overcharged Ola ride CRN Open
I would request you to review the complaint about recent ride that i have taken from PD Hinduja Hospital to back home using outstation OLA ride option from OLA app. It was on **th May ****. Pick up was from Hinduja Hospital to Saphale west and ...
May 24, 2023 by Swapnil Shivadikar
Ola - Ola not refunding my money instead to raising multiple complaints Open
Let me explain you the complete scenario. I took a ride of Ola outstation on **th May early morning * am. The total distance was *** km but Ola Driver entered *** km. So, the total fare should be **** Rs but ola app calculated it as **** as the...
May 23, 2023 by Gaurav Arora
Ola - Ola money i paid still they calling 100 times a day Closed
Ola payment i made the driver now the Ola team is keep on calling every day *** times I have avidence ...
May 20, 2023 by Shikhamani T
Ola - Not getting the refund promised by Ola Open
Have booked a ride to Gurugram from Rohtak on January **th **** , Ride amount showed up to ****+ while the usual ride amount for one side is **** - **** . I had to pay the driver that amount at that time as I was visiting to my Sister's in Laws...
May 20, 2023 by Bharat Bhatia
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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