File a Complaint against Ola
Case Details
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Resolution
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How to resolve Ola complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola
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We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Ola - Driver impolite Closed
I booked ola and by mistake I put rong pik up location so I asked him can you please cancel the ride he started giving me bad words and not accepting....
Dec 19, 2019 by Jharna
Ola - Ride canceled by Ola driver Closed
The driver of OLA has been late ... Since we called the driver... He said then cancel the ride..... For this the OLA app charged me fees ** ruppes... Since due to unsatisfactory of the situation I suddenly uninstalled and not using the app for ...
Dec 02, 2019 by Logesh
Ola - Driver took extra cash Closed
It was around * a.m in the morning when I book a cab from Ola cabs app I was not aware they my ride was booked with the payment mode postpaid ,I think it was booked by cash mode and at the end of the ride drivers requested me to give *** rupee...
Dec 01, 2019 by Maher Gupta
Ola - Ola Harrasing for payment Closed
Hi, I had booked auto through Ola using ola money, but later Auto-driver refused for that service and took Cash from me. I had informed the same to the customer service agent who spoke to me and she had a call with the auto driver and confirmed...
Nov 27, 2019 by Jayanthi
Ola - Postpaid activated without my knowledge Closed
Ola activated postpaid without my knowledge and also some other membership and charged me. I still haven't paid the amount and I don't want to. I keep getting messages asking me to pay the dues. Why should I pay for something that I didn't use....
Nov 26, 2019 by Mathu
Ola - Refund of my deducted money Open
Dear sir I paid ** rs to ola postpaid by Google pay on date ** Oct **** for my ride date * Oct ****.but payment falied and my money deducted for that i complaint many times through ola customer care til today ** Nov **** but my money is not ref...
Nov 22, 2019 by Ravi Kant
Ola - Accident Open
Please find attached the FIR copy for rash driving by OLA driver. Please penalty the vechile owner MH*-**-cv-**** for rash and negligent driving. I had to shell out rs **** for negligent and rash driving by the driver...
Nov 19, 2019 by NEERAJ KUMAR
Ola - Paid for ride but not updated by driver Open
Driver collected money from unsuspecting elderly customers for ola ride which was already a surge fare and pocketed it. Ola now demanding customer to pay again without taking any action against driver. ...
Nov 18, 2019 by Aparajita Biswas
Ola - Loss of Baggage and Forceful Unauthorised Billing Open
I have been an Ola customer for a long time. My registered phone number with Ola is ********** and the registered email is nkchoudhary.ciil@gmail.com. During my last trip to Delhi, on **th August **** (Sunday), I booked an Ola rental for the f...
Nov 10, 2019 by Narayan Choudhary
Ola - Extra money charged Closed
I booked ola mini vide CRN ********** for *.* km ola charged *** rupees during day time while the actual fare was RS *** The detail bill is as under base fair **, distance fair **.*,ride time fair **.** waiting fee *.** fare increase ***.* ...
Nov 08, 2019 by Prabhat kumar verma
Ola - Ola KYC Closed
Hi i had placed the Request for the kyc from last * Months no one has been Turned up for the verification of the KYC what type of service is this given by ola Hope less Service of the KYC Team ...
Oct 30, 2019 by Siva prakash
Ola - Cheating by Penalty Open
After compliated our **km target by doing ** rides compay penalitise to me.i asked to care for which booking i penalitise ,care members says sorry we have no records that our system did....
Oct 26, 2019 by Parbin dalabehera
Ola - Charged incorrectly on cash trip Open
I was overcharged on my cash trip. It was very very very bad service from ola. I booked a cab for rs *** and after completing my ride the driver asked me ****. The driver took ** minutes on petrol pump, took extra and long way instead of map an...
Oct 21, 2019 by Harsh Srivastava
Ola - Ola driver reject to open gate Closed
The driver use abusive language and said to my mother's that I'm not going anywhere.. ...
Oct 19, 2019 by Rahul
Ola - Executive of company are busy in disturbing the consumers Closed
i had used ola money in my previous mobile which wa samsung m** but few days ago it wad broken and i had buy a small phone instead of repairing it..and in that period the ola money executive were calling me daily asking for money to pay for...t...
Oct 17, 2019 by Raghavendra pandey
Ola - Ola extorting its customers Closed
On march ****, I booked a ride in ola, which was cancelled by driver. But I am charged with the cancellation amount against ola policies. I followed up with the support teams, where i didnot receive any fruitful responses. In return, i was thre...
Oct 13, 2019 by Vinod chakkilam
I was checking on Ola site about inter state transportation services and rate card. And I got a call from some One from Ola customer support and his name is Kunal and he quoted us the amount to be rs **** as some promotional coupon activated an...
Oct 13, 2019 by Preety Verma
I have paid the cab driver by cash,but it still again asking me to pay...
Oct 13, 2019 by Subash
Ola - Accident caused by Ola Cab Open
This happened at **:**hrs on **/**/** at the sea link. The Ola cab driver rammed into my car as he could not control his vehicle as he was driving rashly. When confronted after parking the car on the side, he begged for forgiveness but the dama...
Oct 12, 2019 by Saud Ahmed
Ola - Made the payment through Ola money Payment failed and money got deducted from account Open
Payment failed and money got deducted from the account. They promised to refund the money within * days. It's almost ** days and still didn't get the refund....
Oct 09, 2019 by Abhishek
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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