File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola
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Legal Network
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Case Details
Personal Info
Resolution
Ola - Extra charges levied Open
I took an outstation ola ride on **/**/**** from Delhi to gharsana (a town in Rajasthan). We reached there before ** am the same day, and while generating the bill, it could not processes, and the bill could not be generated. We had completed t...
Nov 23, 2020 by Kamal aggarwal
Ola - Cheated on distance travel and charged for fuel too Closed
i recently had booked an Ola outstation cab from Mysuru to Bengaluru. The driver said the initial km reading at the start of the trip which we noted and my father texted me that number at *:** PM. However, on reaching Maddur (approximately **k...
Nov 21, 2020 by Ganeshu Chinmai
Ola - Extra ola fare include toltax parking Closed
Yestrrday & Today morning i am Tunga village(powai) to Dadar Up & down returning today morning...wiyh my wife & children ola cab but ola companies getting a extra charge...it is says toll tax & parking charges including......
Nov 05, 2020 by Divyanshu Brahmadev Singh
Ola - Charged twice for a Ola ride Open
At time of booking,I chose cash payment as mode, but end of ride, I made an UPI payment for ride and amount got deducted from my account. But still driver asked for cash as it did not showed in his account, so need to pay him cash again. Hence...
Oct 24, 2020 by Sheetal Jain
Ola - Ola postpaid wrong charges Closed
I have booked an ola auto on *th March from swargate to Bhosari the total amount was ₹*** so I paid with cash that is ₹*** and as I use ola often I pay with cash I don't use ola postpaid but in my transaction it is showing usage of ola post...
Sep 27, 2020 by Vedant Gadekar
Ola - Payment already made yet they are harassing me for the same for payment Closed
I had already made payment in cash to the Ola Auto Drivers on **th & **th June yet Ola guys deducted my Postpaid balance & also charged me Late payment fees twice & are following up for their payments. I have emailed them the Audio recording of...
Aug 06, 2020 by Saumini Panikker
Ola - Ola drived refused to come Open
Today i had booked a cab from Tata Medical Centre, Kolkata. When i called the driver, he told me to come on the other side of the road as he was dropping another passenger. I requested him to come to the hospital itself as there was a patient w...
Jul 08, 2020 by Himansu mitra
Ola - Wrong charging and harassment by Ola Closed
I took Ola service around * years back in Udaipur when the driver dropped me off but didnt stop travel. When I saw this after *-* hours I saw overbilling and my drop location was showing somewhereelse. I have spoken to Ola customer service m...
Apr 07, 2020 by Puspendu Kumar giri
Ola - Ola issue Open
Hi sir, I have an issue with ola.I have taken ola cab ride on **Jul **** made payment by Google pay amount Rs.***,it failed and paid amount to Ila by cash.money debuted from my account and ola has not refunded my amount. Once again ola t...
Apr 06, 2020 by Shaik Hameed
Ola - Fraud ride from my OLA app Open
On **/*/**** late night a fraudulent ride was booked from my OLA app(CRN **********). I had informed about this to OLA company. Also, on **/*/** I visited OLA office near Viman nagar and informed them. There are lots of emails and telephonic...
Mar 28, 2020 by Manoj Krishnan
Ola - Ola Cab Open
I have already paid all the money while cash i m taking cab always nd paying with cash but one ola complain me that u haven't paid amount nd charge with extra due and also supended my account if i already pay why should i pay another amount in ...
Feb 28, 2020 by Anshu Raj
Ola - Charged for interstate permit without valid payment receipt Open
Ola in connivance with the drivers on outstation trips is cheating passengers and collecting bogus interstate charges with false SMS messages instead of actual bills and the customer care officials are simply not bothered to redress any complai...
Feb 25, 2020 by Nabarun Halder
Ola - Askimg for extra momey Closed
On ** feb late nigjt i was at new delhi railway station, my destination was T*, airport. I start searching cab on ola, after a long waiting i booked a ride. When driver arrived then he start telling i have to pay *** extra from whatever show...
Feb 14, 2020 by Vijay Kumar
Ola - Ride deliberately cancelled by ola driver Closed
I booked ola cab from my residence sector ** Rohini to Shivaji Park Metro station on **/**/**** from my registered mobile number ********** mail id gagan.chaudhary@icloud.com. I ride was showing that driver will reach you in ** minutes. Suddenl...
Feb 11, 2020 by GAGAN CHOUDHARY
Ola - Ola cab driver abusing me as i cancelled the ride Open
I booked a ola cab as i was getting late to catch my train . The driver was taking time so i arranged my convenience . I cancelled the ride and was charged rs** for the same . The driver called me and started abusing me . I said that i booked a...
Feb 04, 2020 by Dr Saurabh Shukla
Ola - Overcharging by Ola cab Closed
I have booked out station rides from Mumbai to Lonavala and return. Both the time I have been given coupon code of Rs. *** discount. For ride to Lonavala it was shown as Rs.****/- after discount. We reached destination in time without any traff...
Jan 26, 2020 by Mohnish Rajak
Ola - Overcharged by Ola Closed
I travelled by Ola of distance of *.*kms according to Ola App and while booking it showed ***/- but to my shock it drastically shot upto ***/- when the ride was completed....
Jan 23, 2020 by Gaurav Agarwal
Ola - Payment credited to ola but ola says payment not successful Open
Dear Sir/Madam,i have made payment of ola money postpaid through phone pay upi app and payment successful but ola says amount not credited to ola money.i have raise complaint to phone pay but phone pay says contact to your bank and i again rais...
Jan 18, 2020 by Tushar Borse
Ola - Charged extra on outstation ride Closed
I booked a ride for Sonari, Jamshedpur to Barbil, Odisha on **th December, **** at *:** AM. For a round trip the amount shown was Rs. ****. On **th, the assigned driver cancelled the ride as he thought was underpaid. Ola tried to find another...
Jan 02, 2020 by Devyani Chowdhury
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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