File a Complaint against Ola
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola?
If you are not satisfied with Ola, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola
But before filing a complaint, you should
a. Contact the customer support of Ola first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola - I paid extra cash to ola driver Closed
I booked ola cab for ₹*** and selected payment Mode as Cash, As I didn't have change with me gave ₹*** to driver and Driver said that he would bring change and we waited for more than ** mins but he didn't arrive, I tried calling him, But h...
Mar 25, 2021 by Akshay Enugala
Ola - Auto driver using vulgar language Closed
Auto driver used a vulgar language while booking a auto. First I booked an auto and called him to tell the current and drop location. He told me to cancel the ride for short distance (***m). I kindly told him to cancel the ride because it's not...
Mar 23, 2021 by Swetha RaviShankar
Ola - I paid via cash to the driver but Postpaid Money Charged Open
I took Ola Auto ride from Khandeshwar to Ghatkopar as there was Mega Block. Before booking the Auto Driver called me and asked if I can pay cash, I said yes and ride got confirmed. However, while getting into auto I told the driver OTP and was ...
Mar 23, 2021 by Shubh W.
Ola - Driver took a longer route Closed
The cab driver took a longer route from Palam to Paschim Vihar, the fare was estimated to be *** however I had to pay ***, highly dissatisfied. Also, he dropped me at the wrong destination and asked additional ** ₹ to reach the correct place....
Mar 21, 2021 by Mehak kumar
The Ola support team is not replying on the ticket raised and it has been more than ** days(it happened on **th feb). While I was half the distance to reach the destination, I made google pay online payment but when the ride ended, the driver d...
Mar 17, 2021 by Rashmi Priya
Ola - Driver collected extra cash for ride Closed
Driver collected extra cash for the ride and the payment was also deducted from ola money wallet- postpaid. On contacting driver for refunding the amount, he abused and threatened me of dire consequences. Not only this, during these covid times...
Mar 06, 2021 by Kunal Arora
Ola - Overcharging and continuing threats Open
This is related to my earlier complaint id ****** posted on *st Jan ****. OLA is overcharging me for Rs*** through their postpaid subscription which has already been paid in cash for the trips to the driver. I had received a call from OLA re...
Feb 16, 2021 by Sonali Chavan
After the ride started i payed the amount using google pay, but after the ride i was asked to pay in cash...
Feb 15, 2021 by Kinjal
Ola offered me Ola money postpay wherein I was rewarded with Rs.**** for my Ola rides I can use upto. It’s just been a day where I have missed my payment and my bill has reached to **** from ****. Tried getting in touch with them several tim...
Feb 10, 2021 by Ria jain
Ola - Ola Charged me twice for same ride Open
Ola charged me twice for the same ride. Once via UPI payment and at the end of the ride it not show up in the driver app so he took the cash to complete the ride. I was charged ₹*** extra for the cab ride from airport to my home. The CRN# is ...
Jan 16, 2021 by Parmesh Gutti
Ola - OLA Fraud Closed
I took an ola ride, from the Airport to my destination. The GPS path showed a completely different path from the path which the cab took. Fortunately, my location tracking was on so I have proof that the path which the cab took was differen...
Jan 09, 2021 by Faisal
Ola - Unnecessary phone calls messages and threats Open
I have been literally haunted by ola money to pay for ola postpaid amount of Rs*** since June ****. I have reiterated to them that i had mistakenly activated the ola postpaid , however, i have paid for the rides in cash and never opted with th...
Jan 01, 2021 by Sonali Chavan
Ola - Unnecessary calls from ola Closed
My Ola account was hacked and the team is pilling up amount in my account. I stopped using the Ola account once I knew it was hacked. Why should I pay for someone’s usage? I had to pay once for the Ola postpaid because I was pushed to that pl...
Dec 22, 2020 by Vaishali
Ola - Mental harassment Closed
they are asking for extra money. I dropped many mail through my gmail id akashs****@gmail.com I want a call back...
Dec 04, 2020 by akash
Ola - Excess fare Open
I had booked OLA Outstation ride for my relative on **/**/**** @*am from Howrah Rly Station to Ranaghat. The approximate distance is **kms but the driver had claimed ***km. Its * days but still not I had not received my refund ...
Dec 02, 2020 by mitesh nandy
Ola - Extra charges levied Open
I took an outstation ola ride on **/**/**** from Delhi to gharsana (a town in Rajasthan). We reached there before ** am the same day, and while generating the bill, it could not processes, and the bill could not be generated. We had completed t...
Nov 23, 2020 by Kamal aggarwal
Ola - Cheated on distance travel and charged for fuel too Closed
i recently had booked an Ola outstation cab from Mysuru to Bengaluru. The driver said the initial km reading at the start of the trip which we noted and my father texted me that number at *:** PM. However, on reaching Maddur (approximately **k...
Nov 21, 2020 by Ganeshu Chinmai
Ola - Extra ola fare include toltax parking Closed
Yestrrday & Today morning i am Tunga village(powai) to Dadar Up & down returning today morning...wiyh my wife & children ola cab but ola companies getting a extra charge...it is says toll tax & parking charges including......
Nov 05, 2020 by Divyanshu Brahmadev Singh
Ola - Charged twice for a Ola ride Open
At time of booking,I chose cash payment as mode, but end of ride, I made an UPI payment for ride and amount got deducted from my account. But still driver asked for cash as it did not showed in his account, so need to pay him cash again. Hence...
Oct 24, 2020 by Sheetal Jain
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Questions about Ola
Ask questions about Ola and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ola?
080-67350900
What is Ola office address?
82/2 Plot No-3, New Cawnpore Flour mill Compound, near Chacha Nehru Hospital, Bansmandi, Cooperganj, Kanpur, Uttar Pradesh 208001
ANI Technologies Private Limited,
Ola Campus, Prestige RMZ Star Tech,
C Wing, Koramangala Industrial Layout,
Koramangala, Hosur Road,
Bengaluru, Karnataka - 560095
What is Ola customer care email?
support@olacabs.com
Where to find Ola discount coupons?
Who is the Owner / CEO of Ola?
Bhavish Aggarwal
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