File a Complaint against Ola Cabs & Ola Money
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How to resolve Ola Cabs & Ola Money complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cabs & Ola Money?
If you are not satisfied with Ola Cabs & Ola Money, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cabs & Ola Money and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cabs & Ola Money
But before filing a complaint, you should
a. Contact the customer support of Ola Cabs & Ola Money first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola Cabs & Ola Money - Ola wallet money Closed
On **th November ola driver has taken cash and money also detected from ola wallet, *** rs on the way to airport number UP **LN **** , I want my money back in my wallet...
Nov 18, 2023 by Shalini Mathur
Ola Cabs & Ola Money - Harrassment Closed
I have already paid raid payment to ola driver. But ola has debited money from my ola money account, And ola has call my mobile number almost ** to ** call on daily. This is the mentaly harassing....
Aug 03, 2023 by Rajendra
Ola Cabs & Ola Money - Paid cash and debited in ola postpaid too Open
Re: [Ola Support] #********* - Wallet Debit And Cash Paid I took a cab on July *th and when the cab came he asked me to pay by cash as he did not have money for diesel. I said OK but the app does allow to change once you book a ride. He said...
Jul 15, 2023 by Ameet
Ola Cabs & Ola Money - Protection from unfair or restrictive trade practices Even Paid Every Trip Closed
I travelled to Chennai on **th of June **** and back on *nd of July ****. I used OLA Cabs in Chennai for the travel from Airport to Hotel and other locations in Chennai. I paid to the driver by using my GPay. Once I back to my home location, I ...
Aug 20, 2022 by Ranjan Kumar
Ola Cabs & Ola Money - I was charged twice for the same ride Open
I took this ride (CRN **********) on **th of may at **:**pm from delhi to gurgaon. Driver Name :- Sajjan Pal Mob. No. ********** White Xcent DL*ZB **** Ola Money Postpaid and this driver both involved in this. Driver because he lied and ola...
May 22, 2022 by Gagandeep Singh
Ola Cabs & Ola Money - Paid cash for ola ride and postpaid account also deducted Closed
I took a ride on **th March **** by OLA Auto from ISBT Bhopal to Regal Town Bhopal. I have paid *** rs cash to the driver after the ride and my ola postpaid was also deducted with *** rs. I have complained about this at the support centre. ...
Apr 22, 2022 by AKHILESH GUPTA
Ola Cabs & Ola Money - Asking for Payment Twice Open
On **nd October, I booked a cab for airport. Details of the same are attached below. I paid the driver in cash and the amount was also deducted from ola money postpaid. I had a flight to catch therefore I thought I will deal with it later. I go...
Nov 19, 2021 by Tanay Sardana
Ola Cabs & Ola Money - Ola Postpaid Incorrecr Bill Generation Closed
Hello, This is regarding the Ola Postpaid Payment. I am charged with Incorrect Ola Postpaid Bill and also had to pay cash to driver due to Ola Driver Application software issues. My ride was completed by the driver in midnight. Driver's int...
Jan 28, 2021 by Vivek Dutt Bhardwaj
Ola Cabs & Ola Money - Extra amount paid Closed
On ** and ** September I take ride on Ola I paid cash to the drivers .I don't know why my postpaid amount is also deducted I complain them many times that I already paid cash to the driver but still they continuously demand me to pay again...
Dec 01, 2019 by Kritika sharma
Ola Cabs & Ola Money - Double charge on single ride Closed
Hi, **/**/**** i taken ride from cyber gateway to chandanagar. When i taken ride it shows ***rs and when i am getting down it was reduced to **rs. Before starting the ride driver asked how much it is showing. I said ***rs. After my ride started...
Nov 18, 2019 by Mounik
Ola Cabs & Ola Money - Unnecessary messaging Closed
I used to be a ola rider a year back or so . It was under ola postpaid scheme so I hired multiple cabs at different times when it reached *** they asked for cash or money transfer which I paid in **** but till today I receive approx *-** messag...
Oct 21, 2019 by Gurjit singh
Ola Cabs & Ola Money - KYC verification OLA Money in application pending Open
KYC verification in OLA Money section in application is pending from last * months. Last *-* days I boarded *-* cabs but KYC verification not successful as the * digit pin not received on mobile registered number **********. Even address men...
Sep 25, 2019 by Rajiv Kumar Singh
Ola Cabs & Ola Money - I missed my flight Open
Ola Cabs has done fraualent with me and there service is really pathetic beacuse of there Ola Driver I missed my flight as he was not ready to accept Ola Money after the arguement he was ready only If I'll be paying some extra cash to him and a...
Sep 22, 2019 by Animesh Sanjay Singh
Ola Cabs & Ola Money - INCONVENIENCE CAUSE B THE DRIVER Open
Hi, This is regarding the OLA cab which was booked from Kapadia nagar to Byculla. The driver gave false committment and didnt turned up and finally cancelled the ride. I had * senior citizen and * infant who was suppose to travel he wa...
Sep 18, 2019 by Arwa Tinwala
Ola Cabs & Ola Money - Ola payment not refunded Open
I paid for the travel in cash as well as Google pay also. My money is not refunded ....
Sep 17, 2019 by Surbhi Sharma
Ola Cabs & Ola Money - Ola Postpaid activated without my consent Open
I never signed up for service and they just went ahead and created my account without my permission. Please help....
Sep 07, 2019 by Aman Gupta
Ola Cabs & Ola Money - Ola postpaid bill raised without my opting for such service Open
I have been getting mails asking me to pay post paid bill amount of Rs.***. I have not opted for such a service, neither have I used ola money. Please remove this ola post paid bill against my name....
Aug 31, 2019 by Ramadevi B
Ola Cabs & Ola Money - No refund in spite of error in billing and payment of extra fare Open
On completion of my outstation ride to Lansdowne, I was forced to pay Rs. ***** for my ride just because OLA made a calculation mistake. For *** km at Rs. **/km, I was forced to pay a high charge. I paid Rs. *****/- to my driver Deepak in cas...
Aug 25, 2019 by Venita Solomon
Ola Cabs & Ola Money - OLA FRAUD and OLA Money Fraud Open
OLA Fraud - When I booked the cab from Marathahalli to Kempegowda International Airport, the total amount was ***. However driver was charged **** after the ride ended. Driver asked to call OLA customer care but when I searched the OLA customer...
Aug 20, 2019 by Jitendra Mahala
Ola Cabs & Ola Money - Ola Cheated with Double Toll Charges Open
Ola has charged me double charges on my trips and when i asked to resolve the issue they kept delaying or kept giving automated reply. And, the complaints were closed without taking any contact from me. I had been waiting for the reply and they...
Aug 09, 2019 by Abhishek Pandey
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