File a Complaint against Ola Cab
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cab?
If you are not satisfied with Ola Cab, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cab and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cab
But before filing a complaint, you should
a. Contact the customer support of Ola Cab first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola Cab - Ola cabs took fare twice Open
On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...
Oct 17, 2019 by Vidya Subhash Patil
Ola Cab - Asking for double payment Open
Everytime ola driver is asking for cash payment hence I paid the amount by cash and in the application ola is asking to pay the due amount in ola postpaid. Same is happening now and why should I pay...
Oct 14, 2019 by Koushik Dutta
Ola Cab - Accident with ola cabs Open
we were driving to work at **am on the western express highway and saw card slowing down in front of us hence lowered our speed too. we were the *th car in line, to have slowed down with safe distance from the car ahead. However, the ola cab be...
Oct 14, 2019 by kamal bhatt
Ola Cab - Driver awaited for 30 minutes then cancel the ride himself Closed
**th october ****.i booked an ola from sai world city panvel driver name is BALCHAND GUPTA,mobile number is **********. i was with my family with mother and children in panvel limited cabs were available.hardly i booked an ola.i tried calling t...
Oct 13, 2019 by mohammed faisal
Ola Cab - Riding charges is so high Closed
i paid extra charges of today ride... ** september i ride yashvanthpur to my home distance i paid ***Rs today is the same distance is its paid ***Rs.. they charged parking charges of ** rupees i don't know why i should pay for parking charges...
Oct 13, 2019 by uma naveen
Ola Cab - Ola charged Toll Parking Fee for Bangalore airport DROP Closed
On ** Oct ****, I hired Ola ride vide CRN********** from Banshankari Temple Side, Banashankari Metro Station to Main Terminal, Kempegowda Int'l Airport Rd, A - Block, Gangamuthanahalli. Ola charged me Rs. ** extra being Toll/Parking Fee which I...
Oct 13, 2019 by Captain Sekar Srinivasan
Ola Cab - Abusive Cab Driver Open
I booked Ola on Oct *th *:**pm evening from Phoenix Market City to go to home in Magarpartta City with my brother, sister-in-law and * kids. The driver Bhairav Todkar (car MH**-NB****) was assigned and had difficulty locating him as he stop...
Oct 12, 2019 by Sanyogita Singh
Ola Cab - Charging the wrong extra amount Open
I booked Ola cab from Redfox East Delhi to Kalkaji, Delhi, booking amount was *** INR but when ride was completed, it shown *** to pay cash. When I checked bill detail nothing was mentioned except tax and total amount. When I complained against...
Oct 10, 2019 by Om prakash Bind
Ola Cab - Driver not reached even waiting 1hour and also not picking the phone call Closed
Cab no DL*ZA **** Driver Name shadab...
Oct 07, 2019 by Shilpa
Ola Cab - Cab driver absuing Open
My wife booked a cab in ola and the driver called and asked to cancel the ride and my wife said we will be charged if we cancel and the drive started absuing very badly.When i tried to call ola customer care call was not getting connected.I als...
Oct 07, 2019 by Pavan
Ola Cab - Ride fare and payment mode Closed
I have booked a ola cab for hazrat nizamuddin. I had applied code to get discount of ruppess ** and after that I had choose the payment mode as google pay because I dont had cash also there was a offer of ruppess ** and they have charged me ***...
Oct 07, 2019 by Vaibhav agrawal
Ola Cab - Ola cabs not taking responsibilty Closed
I booked ola cab from my college to guest house i have entered right location and driver mistook and driver took me far away from my destination then ola customer care called me and said you have to pay money or otherwise we will take extra mon...
Oct 04, 2019 by Rahul
Ola Cab - Ola cab driver abusing continuously with vulgar languages Open
An Ola cab, which was booked and canceled on **th Sep **** due to an emergency situation by my wife. From that day, the Ola cab driver is making at least ** calls a day and is abusing with bad words. His number is **********. He is using vulgar...
Oct 01, 2019 by Shridhar
Ola Cab - Flase cancelletion charge Open
On wed, sep ** at near about * pm i booked a cab and the after reaching my pickup point the driver asked me to cancel my ride because his ola aap is not working and not taking my OTP. In that case i had to cancel my ride and ola charged me **rs...
Sep 22, 2019 by Tushar
Ola Cab - Paid cash for my ride so why OLA post paid? Closed
Dear sir This is my CRN no.*********** and driver's name was santosh kumar. I took my ola rental on ..march **** in Patna and i was not aware of any ola credit scheme. I was asked by the driver to pay **** as my net was not working and wa...
Sep 17, 2019 by Amrita Payal
Ola Cab - Wrong route followed excess charge Closed
i booked a cab from my home (Dhatunagar) to Asian institute of gastroentrology. the estimated amount was rs. ***, as i didnt know the route the cab driver has taken a wrong route and charged me r. ***, i didnt pay the money as the driver was th...
Sep 09, 2019 by bappa mondal
Ola Cab - Non response for a booked cab Closed
I was booked a ola cab for dropping me at coimbatore Airport from Palakkad on ** Sep **** by **** hours . It was booked on ** sept. from my mob. No.**********. The pick up location was Shanthi Colony, Chanranagar Clony. It was also confirmed th...
Sep 08, 2019 by balakrishnan chellan
Ola Cab - Overly charged by ola Open
For a ride of **.*kms in ** mins without any wait and in Ola mini, I was charged *** rs. They even charged me for toll which the driver didn't even pay...
Sep 06, 2019 by Deeksha
Ola Cab - Driver very rude n cancel ride without leting us know Closed
Driver was very very rude n canceled ride without leting or informing us beforehand. Aftr waiting gor him when called him he ruled hang over the phone...
Sep 05, 2019 by Taruna
Ola Cab - Ola driver cancelled my ride Open
I booked an ola cab. The driver called me for the location and after knowing the location he acted as if no network. Again I called him he started making fun of me and abused me. He started mocking me and forced me to cancel my ride. I said I c...
Sep 03, 2019 by Mohammed riyaz ibrahim
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