File a Complaint against Ola Cab
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cab?
If you are not satisfied with Ola Cab, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cab and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cab
But before filing a complaint, you should
a. Contact the customer support of Ola Cab first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ola Cab - Difference in fare Closed
We were on a short visit to my home town Palakkad from Nagpur. I booked an Ola cab on **-**-**** evening for a trip to Chandranagar, Palakkad from Coimbatore International Airport. The estimated total fare shown was Rs.****. But after reachin...
Dec 01, 2020 by Ramachandran Thekkeveettil
Ola Cab - Refund not made Closed
I had booked a cab and I had done the payment through Phonepe Upi for Rs.***. And the amount was deducted. It still showed that the payment was done so I did the payment again and Rs.*** were deducted again. It said in the app’s support menu ...
Nov 23, 2020 by Harshal Bhujbal
Ola Cab - Ola cab horrible car condition and very rude driver Open
*> The seat was absolutely torn of car no. MH** EH**** (Driver Mohammad Ali) (Journey date **th Nov ) and i have the pictures also (attaching it). It was hurting us because of torn seat. *> Car was full of dust and mosquitoes as the windows we...
Nov 20, 2020 by SUDIP MUKHERJEE
Ola Cab - Overcharging Closed
I travelled **th October from Lalbahadur Shastri international Airport Varanasi to Badihari. Total distance travelled by me was ** km but I was charged for *** km. I talked ola customer care many times but they didn't refund me the extra charg...
Nov 15, 2020 by Ajad Yadav
Ola Cab - I was charged UP state tax while traveling in Delhi Closed
I booked a cab on ** October **** at **.** Am from Ashok Vihar Delhi to Dilshad garden Delhi. But ola charged UP state tax of Rs *** without entering UP. It seems that driver committed fraud, he dropped my family in Delhi and entered UP amd the...
Oct 31, 2020 by Vipin Khari
Ola Cab - Poor response by OLA Closed
I’m Meenakshi and I’m very much disappointed to share t incidents happened with me by ola drivers . ,I booked the rental car And when I felt driver is drunk though I’m not sure but did not feel comfortable his appearance, I asked him to...
Oct 22, 2020 by meenakshi yadav
Ola Cab - OLA Driver Misbehaved with Woman Closed
Dear Sir, Yesterday dated **th October **** Tuesday, I booked OLA, CRN No-********** at **:** HRS, Driver name-Mohd Shadab, Yesterday night around **:** HRS, I booked OLA cab for My Wife along with My daughter age-* Years, Incident took...
Oct 15, 2020 by ASLAM ANSARI
Ola Cab - Extra amount charged Open
My booking is manupulated and changed to sedan and charged me *** rupees extra. Ola is looting customers. No response from customer support even after raising ticket...
Sep 20, 2020 by Pranith Anusandanam
Ola Cab - Misbehaviour of Driver and cancelled ride Open
Ajay Matele <aajaymatele@gmail.com> Attachments *:** PM (* minutes ago) to support.in, me DATE: **th August, ****. Time: *:** PM MY NAME: Ajay Matele Location: Kalyan West, Mumbai I have booked Ola for my * month pregnant wife a...
Aug 20, 2020 by AJAY MATELE
Ola Cab - Wrongful Charge by OLA cab driver Open
Hi, Most respectfully, I beg to say that my name is amit chauhan. Citizen of delhi. Today, I booked a cab from my arrival point DAV Public School Delhi to Vasundhra Sector * Ghaziabad. Destination Place Elara Banquet Hall. CRN number *******...
Jul 03, 2020 by amit chauhan
Ola Cab - Extra money charged wrongly and fraudulent driver Closed
i booked a cab for my dad worth rs *** and he gave cash to the driver. the driver said there is some problem in the net he will update later that it was paid by cash but he didnt and it got into my postpaid. i called million of times to ola and...
Jun 10, 2020 by akshara
Ola Cab - Threat calls and messages from OLA Closed
Repeated calls and messages and threat cibil score impact after proper communication and acknowledgement from my side. Since * year these bulling is done against me. Ola not verify Driver details and recover amount from him. I gave to Dr...
Apr 04, 2020 by Uttam Abnave
Ola Cab - Ola Driver Cancelled can missed flight Open
An Ola cab was booked on March **, **** night for travel from Bellandur area Bangalore to Bangalore Airport. The cab was booked for *.** AM to catch a flight of *.** AM. At *.** AM the cab driver called and confirmed the booking details and wit...
Mar 26, 2020 by Arpit Goel
Ola Cab - Ola Money Postpaid Double Payment Closed
Dear Team, I have already reached out to you on *********** thrice in a week to resolve my issue regarding Ola money postpaid payment. They told me we are arranging a call back with Ola Money Postpaid within ** Hour. But I didn't received an...
Mar 19, 2020 by Bikas Pathak
Ola Cab - BEWARE OF OLA OUTSTATION TRAVEL Closed
THE ESTIMATE FARE SHOWN WAS ONLY ****. THE ACTUAL DISTANCE IS *** KM THE DRIVER REPORTED *** KM WITH FRAUDULENT MIND IN COLLUSION WITH OLA MANAGEMENT/SYSTEM. ***.* km *hr **min Prime SUV - White Ertiga One-way Trip **:** PM I...
Mar 10, 2020 by SHANTILAL GADA
Ola Cab - Paid Twice for single trip Closed
I booked a cab on *th March ****. While try to pay the amount through google pay, the transaction was not successful. So the driver asked me to pay the amount *** by cash and I paid cash. But after sometime the amount got deducted from my accou...
Mar 09, 2020 by Mariappan
Ola Cab - I paid still getting Reminders to pay Closed
I have been getting the reminder below, although I had paid by cash after the ride in Kolkata. My mails not being responded. “You Postpaid due amount is Rs.***.**. Rs.**.** late fee is added because of delay in payment. Pay now & stop late ...
Mar 09, 2020 by Subrata Kumar Mitra
Ola Cab - Charged High Than Estimated Closed
When I booked the ola Prime sedan it showed me rupee of ***/- and After the ride I was asked to pay rupee of ***/-. on **.**.**** Again on **.**.**** when I booked the ola Prime sedan it showed me rupee of ***/- and After the ride I was as...
Mar 07, 2020 by Jinesh Shah
Ola Cab - Harassment by Ola Cabs Closed
This is regarding a ride which has been incorrectly billed to me for a ride taken on **th Nov ****. Despite clarifying it to several call center representatives of Ola Cabs, I kept getting repeated calls every day, sometime ** calls a day. ...
Feb 20, 2020 by Shafey Anwar Siddiqui
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