File a Complaint against Ola Cab
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Ola Cab
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How to resolve Ola Cab complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
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5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ola Cab?
If you are not satisfied with Ola Cab, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ola Cab and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ola Cab
But before filing a complaint, you should
a. Contact the customer support of Ola Cab first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ola Cab
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Ola Cab - Threaten Calls even after payment Closed
Team i paid OLA driver Cash two years back and even after saying hundred of times i was been harassed by calls for doing payment i got fed up and did double payment ...and to such cheap level i have been threatened by OLA even after paying twic...
Feb 16, 2021 by hema makhija
Ola Cab - Excess amount than taxi fare is being demanded Closed
I am Vimal Kumar ( Mob. No. **********) user of OLA and taken ride from **/**/** to **/**/**. My Ride details are as following worth INR ****: On **/**/**: ***+***+***+***=*** On **/**/**: ***+***+***= *** On **/**/**: *** Total = ***...
Feb 15, 2021 by Vimal Kumar
Ola Cab - Ola payment deducted twice from my account Open
I have book ola cab on * Feb from my Ola app. And selected PhonePe for the payment.when I did my payment first time it was shown as Transaction failed but amount deducted from my bank account and on PhonePe also it was showing successful. So I ...
Feb 13, 2021 by Abhishek Patil
Ola Cab - Ola demanding to pay postpaid amount inspite of paying cash to driver Closed
I have already paid the cab amount through google pay to the driver and have the transaction bill. I don’t understand why Ola postpaid is selected by default.. the user may not notice it.. It is Ola’s app responsibility to ask the user befo...
Feb 09, 2021 by Smithashree
Ola Cab - Ola Cabs Harassing by making calls to force repayment Closed
I had booked Ola Cab on March *th, ****. After the trip at * am, Driver showed ola app prompting for cash payment (Rs. ****). Upon which I made the payment to driver by PayTM and settled the amount. However, Ola Postpaid amount was also deducte...
Jan 31, 2021 by Shubhangi
Ola Cab - Bus is not on aa given address Closed
When I booked the set then they told me other address,when the time is so near they changed the address approx it was *hours way.i want my many which is lost in traveling here and ther I need aa payment.. **********its my booking no. content o...
Jan 29, 2021 by Anamika Gupta
Ola Cab - Overcharged and manipulated Open
The issue that I have experienced was: I took an outstation ride (round trip) on **st, Dec, **** from Rammamurthy nagar to Bangarpet was charged at ₹*,*** and distance was shown as *** kms whereas the average distance is only *** kms (round t...
Jan 16, 2021 by Priyanka
Ola Cab - Ola can charged 100 extra of total estimated fare Open
I booked a can from badlapur to borivali railway station and it showed me estimated fare around ****rs. When we reached there, driver took ****rs. we paid to avoid any argument. then i checked the invoice got from ola. it showed me total distan...
Dec 31, 2020 by sanket patwardhan
I was tempted to go for post paid. I did and paid ****/- However it showed overdue and there is penalty —- ridiculous? Still inlaid **** and told Ola to remove me from Ola Post pay They refuse saying we cannot it Is overdue by ***/- I...
Dec 30, 2020 by Sudesh jaisinghani
Ola Cab - Incorrect FEE charged Closed
CRN ********** After booking the Cab successfully, I got a call from the driver to know the location. I waited for almost ** min over there, then got the message MY RIDE HAS BEEN CANCELLED by the driver. I was charged Rs ** for the same. I nee...
Dec 27, 2020 by Shagun Sharma
Ola Cab - Destination address changed by the ola app at the end of the ride Open
I was wrongly charged for the ride that I took on **th November from Lane Number *A, Gola Road, Danapur, Patna, Bihar to Pauni Hasanpur, Vaishali, Bihar. I had booked two rides on the same day and the first ride was cancelled because the drive...
Dec 19, 2020 by Rohan Singh
After we click the end ride button,it shows us the amount,the amount was ₹**** but the driver charged me ₹**** ...
Dec 05, 2020 by V.Sailaja
Ola Cab - Difference in fare Closed
We were on a short visit to my home town Palakkad from Nagpur. I booked an Ola cab on **-**-**** evening for a trip to Chandranagar, Palakkad from Coimbatore International Airport. The estimated total fare shown was Rs.****. But after reachin...
Dec 01, 2020 by Ramachandran Thekkeveettil
Ola Cab - Refund not made Closed
I had booked a cab and I had done the payment through Phonepe Upi for Rs.***. And the amount was deducted. It still showed that the payment was done so I did the payment again and Rs.*** were deducted again. It said in the app’s support menu ...
Nov 23, 2020 by Harshal Bhujbal
Ola Cab - Ola cab horrible car condition and very rude driver Open
*> The seat was absolutely torn of car no. MH** EH**** (Driver Mohammad Ali) (Journey date **th Nov ) and i have the pictures also (attaching it). It was hurting us because of torn seat. *> Car was full of dust and mosquitoes as the windows we...
Nov 20, 2020 by SUDIP MUKHERJEE
Ola Cab - Overcharging Closed
I travelled **th October from Lalbahadur Shastri international Airport Varanasi to Badihari. Total distance travelled by me was ** km but I was charged for *** km. I talked ola customer care many times but they didn't refund me the extra charg...
Nov 15, 2020 by Ajad Yadav
Ola Cab - I was charged UP state tax while traveling in Delhi Closed
I booked a cab on ** October **** at **.** Am from Ashok Vihar Delhi to Dilshad garden Delhi. But ola charged UP state tax of Rs *** without entering UP. It seems that driver committed fraud, he dropped my family in Delhi and entered UP amd the...
Oct 31, 2020 by Vipin Khari
Ola Cab - Poor response by OLA Closed
I’m Meenakshi and I’m very much disappointed to share t incidents happened with me by ola drivers . ,I booked the rental car And when I felt driver is drunk though I’m not sure but did not feel comfortable his appearance, I asked him to...
Oct 22, 2020 by meenakshi yadav
Ola Cab - OLA Driver Misbehaved with Woman Closed
Dear Sir, Yesterday dated **th October **** Tuesday, I booked OLA, CRN No-********** at **:** HRS, Driver name-Mohd Shadab, Yesterday night around **:** HRS, I booked OLA cab for My Wife along with My daughter age-* Years, Incident took...
Oct 15, 2020 by ASLAM ANSARI
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