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The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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Case Details
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Resolution
Octatv123 - Without OTP the money debited from accound and so far not received the package Closed
i ordered octatv * units online and the money was debited without any OTP which is a violation of the banking norm, and it looks fishy, the package is still not received...
Mar 03, 2018 by ganapathy
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