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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against O Gernal?
If you are not satisfied with O Gernal, file a complaint now:
1. Go to "File a Complaint" form
2. Choose O Gernal and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from O Gernal
But before filing a complaint, you should
a. Contact the customer support of O Gernal first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with O Gernal
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How will Voxya help you?
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Social Network
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Legal Network
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Case Details
Personal Info
Resolution
I buy ac from gupta electronics shop no * first floor shakti complex **-*-**My AC is not cooling I was complaint to to delear but he give me a not response please resolve my problem as soon as possible before summer ...
Jun 17, 2019 by KR trading company
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