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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against O General?
If you are not satisfied with O General, file a complaint now:
1. Go to "File a Complaint" form
2. Choose O General and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from O General
But before filing a complaint, you should
a. Contact the customer support of O General first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
O General - VRF AC not working after 2 years and company unable to repair Open
The VRF unit is lying Non-functional and since last * months , various authorized Service Company Enggs have visited to Repairs but aren't able to diagnose & Repair . Have written to Regional Offices of India and Singapore , but due attention i...
Jul 07, 2020 by Ashutosh Prasad
Respected sir/madam I buy produc .this was not work. I ask those one they not responded. pls Solve this Thank u...
Sep 27, 2019 by KV suresh
O General - Defective AC supplied Open
I have purchased one O General Split Inverter AC (Model *.* t ** JCC) from M/s Goyal Radios, Sangrur (Authorized dealers of ETA General Pvt., Ltd) vide bill no. **** dated **/**/****. From day one I am feeling that said AC is not giving proper...
May 29, 2019 by Manoj Goyal
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