File a Complaint against Nykaa Fashion
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nykaa Fashion?
If you are not satisfied with Nykaa Fashion, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nykaa Fashion and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nykaa Fashion
But before filing a complaint, you should
a. Contact the customer support of Nykaa Fashion first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Nykaa Fashion - Didn t got refund Closed
Hey , i paid two times for the same item , when delivery bhaiya came for the delivery that time i paid the money but the bhaiya said he didn't receive the money so he won't give unless it's ger transferred in his account, so he left the very ne...
Dec 05, 2022 by Dado sumku
Nykaa Fashion - Package not delivered Open
ORDER ID NYK-*******-******* TOTAL ₹**** App has updated as delivered today */Dec afternoon but I didn’t get the package. Moreover none of the customer care numbers work . I contacted delivery partner too but they haven’t resolved...
Dec 02, 2022 by Smita anand
Nykaa Fashion - Wrong product delivered No refund received Open
I ordered a red kurta and pant set from nykaa. Instead i received a children sports jacket. I processed a return but they have not picked up product. No refund received and they are not replying to email ...
Nov 26, 2022 by Seema Agarwal
Nykaa Fashion - NYKAA Gift card arror Open
Hi, I purchased a ***/- voucher for a friend. The voucher was not delivered. We checked and found out that the email id had two dots so "gmail..com". rest all was correct. I have been corresponding with their customercare support. They have ref...
Nov 25, 2022 by shweta singh
Nykaa Fashion - Package not delivered Closed
Order id : NYK-*******-*******. Delivery of this order is delayed by more than two weeks. Services are really bad and they do not have contacts with good delivery partners....
Nov 23, 2022 by Sonal Sahni
Nykaa Fashion - Delivered damaged Product Open
The product delivered to me does not have Versace logo on one of its side and same makes the watch incomplete. They are refusing for replacement or refund....
Nov 17, 2022 by Akshay Jain
Nykaa Fashion - Package delayed over 20 days from expected delivery time Closed
This complain is regarding my previous ticket **********, raised on **th November. And this was not my first ticket for same issue . None of Nykaa support is helping. After raising delayed delivery issue continuosly since last ** days I was t...
Nov 15, 2022 by Eti Priyam
Nykaa Fashion - Different item supplies in damaged condition Closed
I ordered smart watch from Nykaa but I received different item which is also in damaged condition. I complain and email to Nykaa several time. They also agree to conduct internal inquiry but still problem unresolved. Order number NYK-*******-**...
Oct 23, 2022 by C. S. TAK
Nykaa Fashion - Wrong product delivered Closed
I have ordered a anarkali kurta rom nykaa fashion.but they delivered the wrong product and now they are declining to take it back and don't want to refund the money even....
Oct 20, 2022 by Sushree
Nykaa Fashion - Missing item Open
Missing product recieve. Customer care no response....
Oct 19, 2022 by Ritik Kumar
Nykaa Fashion - My money is not refunded in my bank account Closed
Dear sir Ticket Created **-**-**** **:** Ticket ID ********** I had placed order for *.rain and rainbow women White & Rust Orange Prined topAnd *.Likha by Nykaa Fashion Jaypuri Tales Off White topBut I didn't like the produ ...
Oct 09, 2022 by meena modi
Nykaa Fashion - Delay in product delivery and no update availabe on app Closed
I am really mentally harassed by Nykaa fashion where I ordered one dress dated **/**/**** and paid complete amount.It was supposed to be delivered to me lastly by **/**/**** same need to be seared by me on **/**/**** but till today i.e **/**/**...
Oct 07, 2022 by Shweta
Nykaa Fashion - Refund not received Open
Didn't get my refund from Nykaa fashion after the date is crossed. Contacted customer care but still no response. ...
Oct 03, 2022 by Asha Bs
Nykaa Fashion - Received a product with stains Closed
I placed an order with Nykaa Fashion for a glass vase with a copper base. When I received the vase, I noticed that all along the copper base, there were dirty and grimy fingerprints on it. The fingerprints are not going from wiping and have per...
Sep 30, 2022 by Leya Sara Jacob
Nykaa Fashion - Product missing Open
I have ordered * products but received only one when i talk to customer person they said that they checked with their delivery brand and brand said to them that both products are sent but one is missing. Customer support said that thay can’t ...
Sep 24, 2022 by Chetan Raj
Nykaa Fashion - Product not delivered Closed
I have ordered a product on **th of June **** and expected date of delivery mentioned as **th June ****. It’s been more than * weeks but the product isn’t delivered yet . When conta è customer support they are replying that “they need **...
Jul 05, 2022 by Pranavi koganti
Nykaa Fashion - Wrong product delivered Closed
I had ordered monte carlo coat instead of which i have received sweater other brand and now they are not even accepting the return request. On raising a concern they are saying that correct product was dispatched from their end then how is it...
Jul 02, 2022 by Komal keshwani
Nykaa Fashion - Refund Closed
Asked for pick from a long time not been processed due to which my refund is pending ...
May 29, 2022 by Neelam Agarwal
Nykaa Fashion - Package not delivered Open
I ordered a shirt with Nykaa Fashion on their website on *th of April I was promised delivery on **th of April initially and then when the product didn't arrive they wither the information about the shirt from the orders section. On emailing y...
Apr 18, 2022 by Gail Fernandes
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