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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Notesduniya?
If you are not satisfied with Notesduniya, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Notesduniya and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Notesduniya
But before filing a complaint, you should
a. Contact the customer support of Notesduniya first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Notesduniya - Wrong item delivered Closed
Company showed picture of different product while making the purchase. After online payment was made,they delivered the different product and when i mailed them about issue,they did not respond....
Jun 06, 2022 by Deepti Verma
Notesduniya - Package not delivered Open
I ordered the Ims Maths notes from NOTESDUNIYA site on **-**-****. Firstly, they tell that they will send me a email within ** hours after i done payment for the product which i didn't receive till today and they are not responding to my mails,...
Jun 20, 2019 by Lakhwinder Singh
Notesduniya - Incomplete material received Open
I have ordered material for civil service preparation from Notesduniya website for Rs. ****. On the website, they claimed that it contains * booklets weighing *kg and I received two full books and one-half books instead as promised. Now they ar...
Mar 30, 2019 by HARIDAS RATHOD
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