Netmeds.com
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Complaints
Netmeds.com - Diagnostic requested for 4 test and got report only for 2 test Closed
I added *test in my order but got only * test report. Called there support team * time but haven’t got any resolution. I am seeking my money back but not open is ready to support or solve my problem....
Jun 09, 2024 by Roshan gupta
Netmeds.com - Over charging for medicines than the MRP Open
Cost of medicines works out to Rs ****. ** whereas I have been charged Rs.****.** and given a bill of Rs.****+**.**. And shown that it is discounted by **% or so....
Feb 23, 2024 by Milind Mategaonkar
Netmeds.com - No Refund received of payment Closed
I have booked a diagnostic service on Netmeds.com on Aug **,**** *.**am, Order ID=DIAG************* and paid *** rupees my Indusind creditcard was debited but the order didinot went through despite repeated emails and calls still didnot got ref...
Aug 29, 2023 by Dr.Prince Prakash
Netmeds.com - Wrong damaged item received Open
I ordered Folliserum. Received Follirich. It was damaged. I had sent pictures of damaged, wrong medicine to the company id. the company claims that it has not received it and is fooling me. I have attached the mails of pictures of the damage...
Jun 30, 2023 by Parvathy Ramachandran
Netmeds.com - Order not delivered and refunded from last 3 month Closed
Even after three months of waiting, this order is still listed as "in transit." When will my order amount be returned? Please share the proper resolution soon, I cannot afford to wait more than three months for a single order. Order ID: NMS*...
Jun 14, 2023 by Anoop Jain
Netmeds.com - Refusal to accept valid prescription Closed
I had submitted a prescription for certain psychiatric medications required for myself. I have been submitting prescriptions for the same medication prescribed by the same.doctor to Netmeds.com for years and have never had a problem receiving m...
Jun 11, 2023 by Gautam Jagtiani
I am Juvenile Diabetic since year **** and as part of treatment i am mandatorily required to take insulin daily as prescribed. As a routine i buyed one of life saving drug Insulin from Netmeds.com along with Novopen. They delivered Novopen but ...
May 15, 2023 by Sachin Udepurkar
Netmeds.com - Complaint against NetMeds Closed
This is how Net meds customer care handles complaints: Ticket No:************ Dear Narender, We apologize for the inconvenience caused, We understand your concern regarding the issue in your offline purchase. We request you to ...
May 12, 2023 by Dr Deepankar
Netmeds.com - Damaged item delivered Open
I had ordered a ACCU_CHECK Active strips ** numbers for blood glucose testing. The product I received was having seal opened and the strips were missing....
Apr 26, 2023 by Satish Parande
Netmeds.com - Medicine not delivered Closed
I have placed prepaid order on the application for medicines. While placing the order it showed that it will be delivered within * days. But it was not delivered. Whenever I called customer case, I was told that it will be delivered by the end ...
Mar 18, 2023 by ANUBHAV SHAH
Netmeds.com - Received duplicate tablets Returned but No refund Closed
I ordered Amway tablets on ** January and recieved duplicate tablets on ** Jan **** as the barcode was scratched so I asked for return and refund. The product got picked up in its original condition, from the day it is picked I am asking for re...
Feb 07, 2023 by Pratiksha Hirve
Netmeds.com - Delivered the wrong product and don t cooperate for return Closed
I have ordered two vlcc haldi tulsi face wash but they delivered one wrong product. When I contact them for returning the product, they told me to send them images of the wrong product and batch no of the product. I have sent them the images ma...
Dec 28, 2022 by Dalia sasmal
Netmeds.com - Not refunding money Open
i paid money ***rs/- for medicine but my medicine is not delivered and saying that they didn't received money...
Sep 21, 2022 by viveksai
Netmeds.com - Damaged Item Open
Got a damaged item. Seal was broken. Packaging was open. Sent complaint mail with pictures to Netmeds, they are lying they haven’t received. Hence no action taken. Customer care executives giving fake ticket numbers and harassing me...
Mar 31, 2022 by Parvathy Ramachandran
Netmeds.com - Package not delivered Open
I ordered medicine for my wife. She was pregnant.they delivered two packages. But they still didn't deliver one package....
Feb 22, 2022 by pathem venkatesh
Netmeds.com - Wrong bills sent by netmeds Closed
Netmeds Order *****************W has been delivered on **/**/****! , but with wrong Doctors name and even though I sent them *-* emails and talked to their * customer care executive, they are not sending me correct bills. Due to this i could n...
Feb 16, 2022 by Tushar Lodha
Netmeds.com - Refund Closed
Hi my name is kundan Singh .. I ordered * COVID antigen self kit on *th January ** .I ordered because they mentioned in there app to deliver * of jan ,but they didn't .even not *th and ** then I called for cancellation and refund but they took...
Jan 31, 2022 by Kundan Singh
Netmeds.com - Received a wrong product and no response from netmeds Open
Hi Team, I have pasted the email sent to netmeds * days ago where there is no response yet. Hi Team, It's such a shame to see you all delivering * size smaller catheter, instead of ** FR I received **FR. Horrible experience. Product - ...
Jan 24, 2022 by Sneha K Ravishankar
Netmeds.com - Package delayed more tha usual timing Closed
I have order medicines for psoriasis on Dec, **th ****which were supposed to be delivered in between **-**th December. I have not received my package till date, it is delayed by * days. They have been making false promises that I will get my ...
Dec 19, 2021 by Ulka Khobragade
Netmeds.com - Refund issue for order ID Closed
Dear Sir, I have ordered medicine on **.**.****, Order ID-*****************A. Due to delay in delivery I have cancelled the order & asked to proceed for refund on **.**.****. But till date after many followup with customer support- almost **...
Nov 30, 2021 by Pankaj Chaudhari
I have placed on netmeds app. I chose gpay as payment mode. Money got deducted from my account. But on app it is showing no order placed. Nor i recieved any mail or message regarding order placement....
Nov 03, 2021 by Tushar Pore
Netmeds.com - Fraud by netmeds Closed
I received a damaged product from netmeds regarding this I contacted netmeds customer support, As per their request I dropped a mail from my registered email to the damaged team. I also contacted frequently my calls, emails and also my social m...
Jun 15, 2021 by Ganesh Datta
Netmeds.com - Money not returned Open
I Placed an order on netmed on **th May of amount Rs. *** but the order was cancelled from there side. I talked to there costumer care several times and they said that they will initiate the refund soon. Its been ** days now I have'nt got my re...
May 23, 2021 by Shakti Mishra
Netmeds.com - Delivered empty parcel to me Open
NetMeds did the fraud with me of ₹***.They delivered me a empty parcel and my order no is *****************A NetMeds team after doing so much fake commitments finally blocked me and rejected my refund request in my bank account....
Jan 02, 2021 by Omkar Pant
Netmeds.com - Package not delivered Open
The package is not moving in the tracking. It's been more than ** days since I ordered. Haven't received the package yet....
Dec 12, 2020 by Rehana
Netmeds.com - Medicine not delivered yet Closed
I have ordered "Finate *** on **th of November" and the order page have shown me that will be delivered by **th November but still in transit...
Nov 30, 2020 by Indranil Bhuin
Netmeds.com - Amount deducted order not placed by metmeds Closed
i order medicine and order is not placed and money deducted from phone pay...
Oct 02, 2020 by jyoti
Netmeds.com - I didn t received my medicine Closed
I placed “fluticasone nasal spray” on this august month end but nothing is delivered they just showing it is in transit customer support is telling “we will deliver you the order “ but after no one is responding now even customer suppor...
Sep 11, 2020 by Udaya bhaskar chakkapalli
Netmeds.com - Order has not displayed Open
Dear Sir / Madam, I am writing to you to raise an issue about: Order has not displayed The issue that I have experienced was: I have made a payment of Rs **** for medicine through paytm. Payment from paytm was successful but in Netmeds th...
Sep 02, 2020 by Mainak Halder
Netmeds.com - Ordered medicine received partial Open
I have placed an order dated **jul** vide order id *****************A for Rs ***/- and one medicine was missing. Since that day i am writing to netmeds but they are not replying now. Its a month now and they have neither refund my money no sent...
Aug 27, 2020 by Arvita
Dear Sir, I would like to inform you that I have ordered a medicine from **st july **** still now not received this product. The above mentioned order id has total medicine devided * part, first * part received as per promises time cause they...
Aug 13, 2020 by Raju Sen
Netmeds.com - Medicine missing Open
I had ordered medicines from netmeds.com.As I received the order and pay by COD. after checking the parcel I found out that the medicines are missing and I at once informed the company through online chat & email. and they give me assurance tha...
Aug 08, 2020 by Pankaj dubey
Netmeds.com - Payment went through but order is not visible in Netmeds Closed
I have made a payment of ***.** for medicine through Amazon Pay UPI. Payment from Amazon Pay was successful but in Netmeds the order is not showing up. Either place the order for the correct products which k placed or refund the amount. ...
Jul 25, 2020 by Souvick Singha Roy
Netmeds.com - Not giving me the refund Open
I ordered a medicine from netmeds.com which is qilib rebalance hairfall cycle women **ml. They sent a different product. I returned it on **th June and requested for refund. They recieved my return package too. They still haven't done my refund...
Jul 08, 2020 by Usha Doshetty
Netmeds.com - Damaged and less quantity medicine received Closed
I had ordered * types of medicines but out of * i got * tablets day before yesterday and remaining will come today.The * tablets named envas and nocrista .Tablet envas i have ordered * strips but i got * strips whereas in order receipt * strips...
Jun 22, 2020 by Sukumar ghosh
Netmeds.com - Order not delivered Closed
I had placed an order on netmeds.com on may ** , ****. Payment was done. But , i have not got my medicines till date , i.e. , june * , ****. I want my full refund....
Jun 06, 2020 by Kanan
Netmeds.com - Package not delivered on time Open
I have ordered the medicines which was prescribed by our doctor, on date *th may, ****. Order successfully accepted but while processing they cancelled partial order by the reason giving cold storage product can't be treated as medicine. So i a...
May 16, 2020 by Kundansinghji Purohit
Netmeds.com - Refund status Open
Team I have cancelled my order through netmed. But still the refund amount is not paid to me. Even after calling the customer care services they keep on saying we have initiated the refund. But they are not even giving me the confirmation em...
Apr 10, 2020 by Kiran G
Netmeds.com - Failure to deliver product and not responding to mails Open
I am a ** years old heart patient living in Kancheepuram, Tamilnadu and I have ordered life support tablets by name Ticagrelor ** mg. I have to consume this tablet in the morning ant in the night failing which the doctor has told that I will ge...
Feb 12, 2020 by Fredrick
Netmeds.com - PACKAGE NOT DELIVERED AND FRAUD BY DELHIVERY COURIER AND NETMEDS COM Closed
FRAUD FRAUD FRAUD COMPANY NETMEDS.COM & DELHIVERY COURIER...
Oct 16, 2019 by PADMANAVA SENAPATI
Netmeds.com - PRODUCT NOT DELIVERED ON REASONABLE TIME Closed
I HAVE ORDERED TU GAIN ** FOAM ON **-**-**** VIDE ORDER ID ****************M FOR Rs. ***.**. TILL NOW I HAVE NOT RECEIVED MY PRODUCT. SUCH A POOR DELIVERY SERVICE BY NETMEDS. GOVT SHOULD BAN THIS COMPANY TO DO BUSINESS AND NO ONE SHOULD BUY ...
Oct 15, 2019 by PADMANAVA SENAPATI
Netmeds.com - Package not delivered Open
Hi, I ordered some medicine on ** September **** but till now didn't receive my order, from last some days I am suffer from an accident of bike my leg was fractured doctor advise some medicine I ordered them on Netmeds.com I called regularl...
Sep 18, 2019 by Kayyum Ansari
Netmeds.com - Medicine not deliver Closed
My order id is :****************ASO*, I have ordered more than *k medicine in every months for my Mother that is verry inport medice for hr, and always delivery is the big issue. Never delivered on time and even they never call and say the dela...
Sep 16, 2019 by Afzaal hashmi
Netmeds.com - Incomplete order of vital medication and rude customer support behaviour Open
**th of August - I place an order of * boxes of a (fairly expensive) drug, Xarelto (an anticoagulant that I have been prescribed to take without fail after the pulmonary embolism I suffered from last year) that I need to take on a daily basis i...
Sep 05, 2019 by Ajay Jose Appaden
Netmeds.com - EVoucher showing as not applicable Closed
I had an e-voucher worth Rs.*** , while tried to order my medicines through that voucher it shows "e-voucher not available". Although it was accepting * day before . When contacted customer care they said voucher will be reactivated within ** ...
Aug 22, 2019 by Saba
Netmeds.com - Fraud company Netmeds.com Closed
I have ordered more than *k medicine within *-* months and always delivery is the big issue. Never delivered on time and even they never call and say the delay in delivery. It is really disgusting and not acceptable. It is not material it is a ...
May 15, 2019 by Arun Gupta
Netmeds.com - Open strip without package and near expiry taets Open
On ** Nov **** i deliverd a tablet with open strips and without any package in a plastic bag and also other eyedrop had expiry date within * month and i orderd it in quantity of * and * so how was i able to use such drops within * month having...
Dec 06, 2018 by Shrikant Shinde
Netmeds.com - Package not delivered Open
I order medicine on netmeds but they change delivery date continuosly currier company is delhivery. I order on * nov first tracking no. Show * nov delivery date than * than * now they show shipped on **nov. I use that medicine regular but now i...
Nov 10, 2018 by Sunil kumar
Netmeds.com - Order not delivered Open
I have ordered one product from netmeds on **th Oct **. I got an email stating that "Please note that your order xxxx has been handed over to the courier service for delivery. We will email and SMS your tracking no. shortly." Again I ...
Nov 09, 2018 by Tushar
Netmeds.com - Payments taken in advance but medicines not delivered Closed
I have ordered medicines for my ** years old mother who is having diabetes and blood pressure from netmeds.com and payment was also made in advance. But even after lapse of maximum delivery time committed by the company, j have not received my ...
Oct 22, 2018 by Arpan upmanyu
Netmeds.com - Wrong medicine and still no return or refund request Closed
My order id is :NMS*************M. Order delivered on **th Oct,****. On that same day I have informed the team that a wrong product has been delivered to me. They confirmed a return or replacement or refund will be generated within ** hours. B...
Oct 22, 2018 by krishnendu sarkar
Netmeds.com - Payment Issue Open
This was my email to netmeds. I have made a payment of rs *** but i have not received any kind of confirmation regarding the payment.In the app also the payment is not visible. One more problem i was not able to use my netmeds wallet duri...
Oct 04, 2018 by Aryan Gupta
Netmeds.com - Delay in delivery to patient Closed
I have ordered medicine with order no NMS*************A from Bangalore .on *th September ****. During booking I received notification that it will get delivered by **th sept. I call Coustmer care to expidiate process as no action has been taken...
Sep 14, 2018 by nitin nayan
Netmeds.com - Package not delivered on time- Medicine, patient got critical Closed
I've placed an order on **th of Aug'** and company and today is *th Sep. I've no idea what is happening with my order and the neither NedMeds nor XpressBees is giving any update when its going to reach. The courier tracking is showing package o...
Sep 08, 2018 by Gaurav Kumar
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