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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nattashi.com?
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1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nattashi.com
But before filing a complaint, you should
a. Contact the customer support of Nattashi.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Nattashi.com - Wrong product comes.. and they are returning their order Closed
I have ordered a shirt. They send me red plain cloth of *meter. And now they are accepting return request...
Nov 08, 2018 by Anmol Sirohi
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