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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myprotein.co.in?
If you are not satisfied with Myprotein.co.in, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Myprotein.co.in
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a. Contact the customer support of Myprotein.co.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myprotein.co.in - Damaged Product Open
I received the damaged product on **th Nov ****, The bluedart agent was aware of this still I pinged myprotein associate to inform same they asked me to accept the courier and check whether the package from inside is damaged or not, I did and f...
Nov 24, 2024 by Rahul Kumar
Myprotein.co.in - Refund no received Open
I cancelled Impact whey Isolate order from My protein but its status is processing cancellation. Its been more than a week but I haven't received refund yet. I tried to reach out through mails , DMs but team is not responding. I request ...
Jan 04, 2024 by Tejas Gaikar
Myprotein.co.in - Not delivering and not even refunding Closed
Not delivering and not refunding I had placed order on *th May, the order was placed with correct address but with incorrect phone number, there delivery partner Delhivery clearly state that the merchant has to update the team on any changes...
May 17, 2023 by Bivek Pandey
Myprotein.co.in - Refund not credited to my account Closed
I placed an order with my protein India order I'd -********* .but the order was cancelled from your end and the refund is still not credited to my account. They also stopped replying me on mail and I have all the proper screenshot required ...
Sep 29, 2022 by Aman sharma
Myprotein.co.in - Package not delivered and they dont reply back Closed
i ordered whey from MSM RETAIL INDIA PVT LTD (MYPROTEIN) THEY DO NOT RESPOND AND MY PRODUCT HAS BEEN SHOWING AWAITING RESPONSE BUT THEY DISPATCH PRODUCTS WITHIN ** HRS. I WANT MY PRODUCT AND MONEY BACK...
Feb 26, 2022 by varinder trehan
Myprotein.co.in - Product not delivered Closed
HI Team, I have ordered a protein powder from MyProtein.co.in on **th Jan **** and till now it has not been delivered, in fact till date it shows only as Order Processing. Despite writing to them multiple times over their service request port...
Feb 07, 2022 by Abha Bansal
Myprotein.co.in - Package not delivered Closed
I have ordered the products on **th of sep **** and i haven't received the products until till date nor a refund every time i email them they give all the stupid reasons and tell me we will reply within * days but nope...its been * long months...
Dec 16, 2021 by vishal reddy
Myprotein.co.in - More than Bitter test Closed
I purchased isolate protein. i got protein but more than bitter. Not able to drink. complaint of my protein chat room but they are not able to resolve issue...
Oct 26, 2021 by harish jagdale
Myprotein.co.in - They are not delivering my product Closed
I ordered whey protein on **/*/** but the Dont delivered yet I am in trouble plizzz help, they take advance payment (online) ...
Sep 04, 2021 by Aman
Myprotein.co.in - Refund not received Open
I have ordered whey protein from myprotein.co.in on **dec **** but they cancelled my order and till now the refund is not received in my account...they gave me a bank ARN number. My bank official tried to track the fund but not received any inf...
Sep 24, 2020 by Devan Prakash
Have ordered products from their website worth nearly *k and it’s been a couple of weeks and they are not delivering it. ...
Sep 21, 2020 by Prithviraj Patel
Myprotein.co.in - Refund nit received even after 3 months of product return Closed
My order no. ********* was to be delivered in october but then coz of some medical issues i no longer needed it so i messages the customer service i DO NOT want it ,the CS reverted that i have to deny the deliveryperson which i did but the deli...
Dec 22, 2019 by Anita bora
Myprotein.co.in - Myprotein.co.in fake protein company Open
I have placed an order in a FEB **** but I haven’t received an order till now. I have raised with their twitter handler but getting false promises only. Kindly help me resolve the issue or help me get my money back as soon as possible. I ...
Aug 10, 2019 by Niraj kashyap
Myprotein.co.in - Package not delivered Open
I had ordered whey isolate protein of *kg quantity from myprotein.co.in on **th feb **** for Rs ****. The expected delivery date was between *nd march **** to **th march **** .But it did not arrive during that time . I waited more time for the ...
May 15, 2018 by Navdeep Singh
Myprotein.co.in - Forced to take refund for order after 2 months Closed
I had orderes a whey protein and t-shirt worth close to ***** after trusting the big name my protein.They said the order will be delivered in ** days and there is no order tracking. Even after two months the order was not delivered and when u a...
May 03, 2018 by Ashutosh aricum
Myprotein.co.in - Package not Delivered, and providing false promises Open
I had placed an order on Feb **nd ****, the order was supposed to reach me by March **nd ****, and today even after a April **th ****, i still haven't received my order and they reply to my emails saying it will be delivered in a week which has...
Apr 19, 2018 by Deepak Hanumanthaiah
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