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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra.com?
If you are not satisfied with Myntra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra.com
But before filing a complaint, you should
a. Contact the customer support of Myntra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra.com - Amount not refunded Open
On December **/** i was booking some order but my amount has been debited and order has not been booked.. Now myntra is refusing to revert back my amount although bank has send me clear mail that amount is at myntra end....
Jan 18, 2018 by AMbuj dwivedi
Myntra.com - Items missing Open
On *th January ****, i placed an order of Jockey Mens Vest Pack of *. When the item got delivered to my place i found there is only one vest inside the packet. After that i called myntra for assistance and raised a complaint. I clearly mentione...
Jan 13, 2018 by Nikhil Kumar
Myntra.com - Product put on hold for return Open
Please remove my produxt of fort collins jacket men olive from hold Kindly refund my payment as fast its my reques to refund my money ...
Jan 10, 2018 by Aditya Kumar
Myntra.com - Huge delay in delivery Open
I had placed an order (Order No: *******-*******-*******) almost ** days back. The expected delivery date was supposed to be *th January. Everyday, from the **th of December I see the same status 'Shipped to delivery center'. I raised a compl...
Jan 08, 2018 by Roshan Thomas
Myntra.com - Cancelled the product by themself Open
I ordered * products from myntra. And there was a delay in delivery so I called Myntra and they kept saying that your product will be delivered on time, we have taken up your request. And as the delivery date came close they themselves cancel...
Jan 05, 2018 by Achintya Trivedi
Myntra.com - Prepaid order not delivered Open
Placed a prepaid order on * Dec **** . Order no. ******* ******* ******* Even called myntra customer care about **-** times . Even they are not updating about my order status. Really passed off. ...
Dec 27, 2017 by Akshit kumar
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