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Myntra.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra.com?
If you are not satisfied with Myntra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra.com and write your complaint in detail
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4. Get refund / replacement / damages from Myntra.com
But before filing a complaint, you should
a. Contact the customer support of Myntra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Myntra.com - Return refused Open
I order one product and as i have the sticker on the original polythene..and on there mail they have clearly said of mrp tag is missing and they can take product on the bases of sticker on original polythene.. So attaching the photo of there ma...
Dec 28, 2018 by Ritu Sharma
Myntra.com - Cancelled Without Mobile Notification and No refund Till Now Open
I have not recieved any refund from them and they did not even bothered to inform me....
Dec 27, 2018 by Bimmy sharma
Myntra.com - Received a wrong package . Closed
Myntra has started cheating on customers now , pls dn’t trust Myntra guy .. and if u want to stay away from mental torture and money loss , then stop shopping from myntra.com . I had ordered * shirts from Myntra for my father and brother, o...
Dec 16, 2018 by Savita Singh
Myntra.com - My Money Not Being released by Myntra.com Open
We had purchased a product of Rs ***/- from Myntra.com in August **** we had returned due to quality issues , the refund of Rs ***/- due to us is being shown in our credit balance in our Myntra account . When we are asking for return to source ...
Dec 05, 2018 by amit agarwal
Myntra.com - I self shipped my product but not yet received my refund. Closed
I returned my two product which were Here&Now Men Black Regular fit faded casual denim shirt Priced Rs.***.** and Ether women blue skinny fit mid-rise clean look jeans Priced Rs.***.**, order number- *******-*******-*******, which I returned on...
Nov 18, 2018 by Bishal Hajong
Myntra.com - I returned my product but i haven't got my refund yet. Open
I returned my two product which were Here&Now Men Black Regular fit faded casual denim shirt Priced Rs.***.** and Ether women blue skinny fit mid-rise clean look jeans Priced Rs.***.**, order number- *******-*******-*******, which I returned ...
Nov 16, 2018 by Bishal Hajong
Myntra.com - Order Cancel from Website after 3rd day of booking Open
I have bought Shooes in discount price and also paid money. But after * days they cancel my product and now its price is high. And also it will take more day to reach home. And when i checked on website that product was in stock. There is no po...
Nov 15, 2018 by Aditya Sawant
Myntra.com - Product Returned No Refund issued even after 2 years Open
I have placed an Order with Order number: *******-*******-******* for Ywc Men Brown & Black Regular Fit Checked Casual Shirt on *th December **** for Rs: ****.**/- (Product Cost ****.* + **.*** VAT)/- on Myntra an e-commerce shopping site based...
Nov 14, 2018 by Simha Kishore Reddy
Myntra.com - Package Cancelled After a month Open
The Order was placed On: ** Oct **** by paying full amount however it was not delivered and cancelled the order after nearly a month stating it is lost on transit......
Nov 13, 2018 by Rohit Gomes
Myntra.com - Not receiving the full order Open
Myntra.com — not receiving the complete order * Review Deepak Tolia on Oct **, **** Submit a Complaint I have ordered two items to myntra one is Anouk's Women Navy Blue & Red Printed Kurta with Trousers & Dupatta. SIZE-XS(as written ...
Nov 01, 2018 by DEEPAK TOLIA
Myntra.com - Pickup request declined Open
On oct ** i raised i return request of my shoes which is not fit me and i buy from myntra.after raising return request myntra give me a specific time but on oct ** they cancel my return request without any reason then i call to their customer c...
Oct 31, 2018 by Love kumar
Myntra.com - Order cancelled although it was pre-paid Open
Firstly they took more than d scheduled date n then u cancel d order on ur own . I contacted their helpline dey r saying me * re-order which has more price than what I ordered. I have been a customer since * years . I have intimated the griv...
Oct 20, 2018 by Parmesh Mishra
Myntra.com - Refund not received Open
I already have returned two products which I ordered. But it has been more than ** days and I have not received my refund yet. Myntra is really a fake site and they don't want to refund my **** RS. Everytime their bloody customer executive ask ...
Oct 07, 2018 by Shreya singh
Myntra.com - Refund not received Open
I had ordered some clothes from myntra then i retured those clothes i gotrefund for some prodtcts but not for two t-shirts n they are saiymg we have forwaded u the refumd and its been * moths i havent received the amount .... I have contacted ...
Oct 03, 2018 by Anjali sharma
Myntra.com - Order cancelled without intention and refund not done Closed
**.**.****-date of order confirmation **.**.****-expected delivery date But ther order wasn't delivered, so i checked it. FOUND **.**.****-order cancelled My order was cancelled without my knowledge and with that the refund is not done my ...
Sep 20, 2018 by Harsha Ujjwal
Myntra.com - Myntra item picked up but not issuing refund Open
This is regarding the return of product caprese handbag-order no in attached file. Myntra deleivery boy came and asked my mom to return the caprese handheld bag which i havr ordered. I didnt created the return request for it but still he pick...
Sep 16, 2018 by Usha balani
Myntra.com - Debit card was debited twice. Refund not receives Open
My account was debited twice for order no : *******-*******-******* An amount of **** was debited twice by card machine provided by delivery person. Transaction date is : **/**/***** Response from Myntra: We have validated your transact...
Sep 02, 2018 by Medha prakash
Myntra.com - I does not used my return tshirt but the company declare the product is used. Open
I order a tshirt from myntra.but when i trail that the shirt size is big.so i desite to return the product.and i shif that by DTDC currier.and today they declare the product is used.so please help me.and please help me to get the return money....
Aug 30, 2018 by Abhijeet Mishra
Myntra.com - Return not successful Closed
I wanted to return the product so I clicked the return option but there is no any call or any information from the office.......
Aug 27, 2018 by Isaac Bagh
Myntra.com - Product not delivered, payment done Closed
I've sent emails which doesn't get delivered, they say it's not receiving mails, and I've called so many times it says the number has no incoming facility this is the second time they'v done this...
Aug 17, 2018 by Neeti Sood
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