File a Complaint against Myntra Online Shopping
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra Online Shopping?
If you are not satisfied with Myntra Online Shopping, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra Online Shopping and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra Online Shopping
But before filing a complaint, you should
a. Contact the customer support of Myntra Online Shopping first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra Online Shopping - Wrong product delivered and denied refund Open
I have bought American Tourister trolley bag on myntra online shopping on **th July ****, they delivered completely different product and different size, the same day raised request for refund, my request got denied, after so many complaints r...
Aug 14, 2020 by Nithya
Myntra Online Shopping - I have not received my ordered items from Myntra online shopping Open
I have ordered * items from Myntra online shopping on **th may. Before * days of delivery date in the application it showing me as it is out for the delivery.and I haven't got my items delivered to me. And from * days I got email from Myntra th...
Jun 09, 2020 by Rashmi kale
Myntra fraud with me. they sent me wrong product and even after agree with their mistake they are not providing me my refund. Dear Myntra This mail is to complain regarding the recent issue for the following product- Order no.: *******...
Feb 02, 2020 by ram niwas chaudhary
Myntra Online Shopping - Package not delivered Open
Order no.: *******-*******-******* I ordered one set of photo frames. On ** Jan, I realised on checking that order has not yet reached me and it’s showing on website that it’s been delivered. When I called up customer care, instead of trac...
Jan 13, 2020 by Jyoti Gautam
Myntra is not allowing me to exchange my product because I has collect the insider points by mistake before open the product and also I'm ready to return that insider shit points. Kindly help...
Jan 09, 2020 by Gaurav gola
Myntra Online Shopping - Not able to return Closed
I have ordered Mast & Harbour Women Beige Solid Open Toe Flats on * sep **** and it deleivered on ** sep ****. Not able to return the product because of insider points. I will return the points. ...
Sep 13, 2019 by Utayal
Myntra Online Shopping - Refund not transfer in account Open
I have not received my refund amount yet,It is already ** days late . i am calling to there customer support team continuously but no result . ...
Aug 13, 2019 by Sandhya
Myntra Online Shopping - No refund and return for wrong product delivered Closed
i had ordered a boot from Myntra and instead I had received a tshirt. I had raised this issue with the customer care but everytime they came up with robotic response. This has been going on for over a month and they keep on iterating to provide...
Aug 06, 2019 by Md Zaid Hashim
Myntra Online Shopping - Refund not received Open
I ordered a dress from Myntra but the product was not up to the mark, so started the returning process. The product was picked up before ** days but the amount paid is not yet refunded. Please do the needful....
Jul 31, 2019 by Aishwarya Acharya
Myntra Online Shopping - Item received without gift wrap Closed
Item is received without gift wrap Order no *********************...
Jul 25, 2019 by Miten
Myntra Online Shopping - Pacakge not delivered Open
I ordered two dresses on July * and it was shown that it will be delivered on July * when I was ordering my product and after two days a message was sent to us that the product will be delivered on July ** from that moment by I was calling for ...
Jul 17, 2019 by KAREDLA RAVI SHANKAR
Myntra Online Shopping - Account blocked and not accepting my return Open
I have made a purchase of nearly Rs. *,**,*** during their eors sale. When I wanted to return some of the products back Myntra blocked my account and the timeline to return is finishing. So I called them a number of times and emailed them. I go...
Jul 15, 2019 by Erica Dua
Myntra Online Shopping - Package not delivered Closed
My order not delivered yet.. it's shows an expected delivery date is **/*/**..i already paid for my order Rs**** through online transactions.. ..i contacted several times but till now there is no response from their side (myntra)..i don't know...
Jul 06, 2019 by Raja
I had ordered catwalk shoes from Myntra size **. They delivered me the wrong size that is ** size. I placed a return request they denied taking the return. I called them several times they kept saying it has to be in the original tag but when t...
Jul 03, 2019 by Nisha
Myntra Online Shopping - Return request declined many times Open
Return created * W KURTAS on ** th June no picup was attempted after * days message received of cancellation of return request filed complain * times customer care executive says wait for **-** hrs but after that no response Again another pro...
Jun 28, 2019 by VAISHALI
Myntra Online Shopping - My account is locked Closed
Hello,me myntra ki purani customer hu,ham ak hi family ke kafi member s hai aur sabko order ,return karne nahi ata hai,to unhone muje unki I.d. Jo unke hi name se aur able hi phon no.se bani hui hai,unse order karne kaha tha ,to mene *,* parson...
Jun 25, 2019 by Amita patel
I have placed an order of Blink Go Smart band from Myntra online Shopping app on *th June ****. Committed date of delivery was **th June, but they didn't deliver the package. On **th June evening, I called Myntra support and registered a compla...
Jun 21, 2019 by Ravi Kant Pandey
Myntra Online Shopping - Delivered wrong product Closed
I have ordered for a fossil Q explorite watch on ** May **** and I have received it on * June **** afternoon. Since I am in work I have told my friend to receive the product and give it at home. The evening I went home and I have opened the pac...
Jun 12, 2019 by Murali
Myntra Online Shopping - Refund not received Open
I had cancelled order on **th Feb. I tried calling and emailing Myntra number of times. They claim to have initiated the refund and asked me to follow up with the Bank. I did the same. Quite a lot of times and even * months later. No such remit...
May 14, 2019 by Shreya Lodh
Myntra Online Shopping - Amount not refunded Closed
I try to place an order on ** March **** of **** INR. The amount debited twice but order not placed. Then as per policy, I wait for *-** days but no amount refunded. I lodge a complaint both in the bank and on Myntra. Bank gives me all the pos...
May 13, 2019 by Shweta Singh
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