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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Myntra India - I have not Received Refund Open
respect sir, my name is sidhdharth patel and i was place order of red chief Shoes from myntra and i was cancel this order at same time and i was pay online mode(atm). now myntra says they was initiate refund in my bank account but i was not r...
Nov 16, 2018 by Sidhdharth P Patel
Myntra India - Refund amount not yet received Closed
I have ordered ** sarees on **rd june **** using debit card, out of them i rwturned back ** items. But i have received refund for only * items. I has been almost ** days, i have not received refund. Whenever i called myntra, they provided me w...
Aug 19, 2018 by Priyanka Pradip Khade
Myntra India - Myntra credit loss Open
I had a standing myntra credit of Rs ****.** in my myntra account linked to my email I'd gauba.anupam@gmail.com. The amount was in lieu of a refund I made on ** May ****. I forgot to use the myntra credit and tried to use the same on ** July **...
Aug 15, 2018 by Anupam Gauba
Myntra India - Product Not Delivered Open
I have recently bought a product (INVICTUS Men Khaki & Blue Slim Fit Checked Casual Shirt, Order No. – *******-*******-*******) which was delivered on **th July****. The product which I have received that is a used one and tags were teared. T...
Aug 09, 2018 by Ajay Mishra
Myntra India - Ordered a product twice in three months and the same was returned to origin twice Open
I have ordered Puma Unisex Red Secundra Ferrari Messenger Bag on **.**.**** vide Myntra order no *******-*******-******* which was supposed to be delivered by GATI Hajmat courier,but got returned to origin after a long wait,they didn't even bot...
Aug 01, 2018 by BINJU KARLO
Myntra India - Refund not given Open
I had returned order no.-*******-*******-******* product Voylla necklace....The product was under self ship, so I had to self ship it...I had born courier charges of Rs.*** which has to refunded my Myntra...My refund has not been sent and produ...
Jul 16, 2018 by Prachi
Myntra India - Fake product delivered Closed
I ordered a t-shirt of Jack & Jones from Myntra in its so called offer phase on **nd june. What I recieve is the same tshirt with an outer tag of Jack & Jones but inside tag of Reebok on the neck. I called them and even emailed them the picture...
Jul 09, 2018 by Avinash Kewalramani
On ** june **** i went through an order and placed buy paying the money . It has given an estimation date till ** june ****. I have called to customer care regarding the order which i have placed , they just said sir please wait for * more days...
Jun 29, 2018 by Madhana Avinash
Myntra India - Wrong product delivered Open
Received men shoes instead of a lingerie order. It was asked ro be self shipped which was done. I have the courier slip which has the stamp of their address. But they still deny it. ...
Jun 25, 2018 by Mitts
Myntra India - Return request declined Open
I ordered three items in one order from Myntra on Sat, ** may,**. Order number was *******-*******-*******. The total amount for three was ****rs.The order has been delivered on may ** where one item sent by Myntra was wrong which cost me ***.*...
May 25, 2018 by Shreya ghosh
Myntra India - Missing Product Closed
I had ordered * items (* pair of Jeans and * shoes) amounting to ****.** Rupees. Of these , i received the delivery of * items only. The shoe worth Rs.**** was not delivered. Neither the delivery agent nor the customer service executive has giv...
Apr 04, 2018 by Sooryakrishnan U
Myntra India - Refund not provided Open
The product was cancelled on **st feb and I was assured that amount will be refunded within *days, but since no action was taken from team I called to customer care and asked the team to get me to their higher escalation team. After contacting ...
Mar 08, 2018 by Manish Prasad
Myntra India - Shoes recieved in place of jeans Closed
I recieved a local brand shoes in place of levis jeans which I ordered..and the company says that they have shipped and delivered correct product...and declined my return request..because of them I had to suffer...
Jan 26, 2018 by Sarthak shikhar
Myntra India - Product Put On Hold and Product rate too high taken from me Open
I Request To Help me The Myntra Company has taken away extra money from me earlier **** and deducted my payment **** with applied coupons now changed price is ****(excluding tax) and my product has been put on hold and i have informed them abo...
Jan 11, 2018 by Aditya Kumar
Myntra India - Package not delivered Closed
I placed an order on *th dec and it is not delivered yet and when i put complaint,there was no response. I tried calling them but no one ever received that call and i was reverted with null response. No one replied to my mails. And the product ...
Jan 06, 2018 by Deepika singh
Myntra India - Product Nor Delivered Open
Hi, I had ordered some products from Myntra on *nd October, some of the items of worth ****, are not delivered to me, but are marked as delivered on *th of October. I raised a complaint with Myntra on **th, regarding not receiving the ...
Oct 19, 2017 by manasa
Myntra India - Defective product delivered Open
I purchased the Arrow shoes from myntra on **th July which got delivered to me on **th July. Firstly they are still under there return policy time limit apart from that they were sold to me with * months manufacturing warranty. When i wore them...
Jul 29, 2017 by Anirudh Bansal
Myntra India - Received a wrong product Open
I had ordered a redtape men formal leather shoes from myntra instead i received is a faballey navy women off shoulder dress. My Order No.:*******-*******-******* Order Placed:Monday, July **, ****. I have contacted myntra regarding the same ...
Jul 27, 2017 by Elbin zacharia mathew
Myntra India - Received defected item Closed
I bought a bag from myntra online shopping and I received the bag in crushed condition on receipt I raised a complaint on costumer care and created the return request but from last ** days I am sending mails for my refund, they declined my ret...
Jun 17, 2017 by Priyanka agarwal
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