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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mynta?
If you are not satisfied with Mynta, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mynta
But before filing a complaint, you should
a. Contact the customer support of Mynta first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mynta - Myntra Order lost Closed
I did * orders on myntra but on website as well as on mobile app there is no order detail. It is displaying you haven't placed any order...
May 27, 2020 by Bhagyashry chaudhary
I have by mistake collectd myntra insider point...n now return request is not accepting....totally disappointed...
Jan 23, 2020 by Amshul aryan
Mynta - Wrong product received Open
I ordered clovia tshirt underwired undergarment. But I got different size & different type ...
Dec 02, 2019 by Geeta Kwatra
Mynta - Proper refund was not given Open
To be exact, on **th september, i ordered three products worth ***.**rs, ***.**rs, ***.**rs which sums up to an amount of ****.**rs. but myntra asked me to pay an extra of ***rs so that i can avail the discounted price, or i could wait for an a...
Oct 09, 2019 by Amal Reji
Mynta - Wrong product reshipped Closed
I returned my product which s not suitable...they told it s nt upto their qualify check...then i informed kindly..reship my product ...after ** days they reshipped...worst product which s different from my original ordered product.. ...
Aug 17, 2019 by Alekya
Mynta - Package not returned Open
I ordered clothing from myntra, but due to dissatisfaction from product, i choose to return but its more than ** days now but nobody from myntra came to collect. I am daily receiving message that somebody will pick up my order but nobody come ...
Aug 09, 2019 by Vivek Prasad
Mynta - Refund not completed and denied realted to that refund Open
I had purchased * product from myntra on dated ** jul **** of price **** through Flipkart pay later and i cancelled it after one day but refund of amount is not get back to filpkart pay later account..... If i not pay bill of pay later by flip...
Aug 03, 2019 by NAVDEEP MEHTA
Mynta - Refund not Got Closed
The product Order number: *******-*******-******* has been returned to origin (shipper) and refund initiated on ** Jul ****. promised refund was *-** days.Still i didn't got refund. and myntra asked me to follow up with my bank for the details...
Jul 30, 2019 by Mallikarjun K
Mynta - Wrong product delivered Closed
I had made purchase of * items * shirts and * trouser. One shirt is ok but in another product they delivered wrong size and product description in website was wrong. Now when I am trying to return the item the return request is disabled and the...
Jul 14, 2019 by Udai
Mynta - Fake product delivered Closed
I ordered levis jeans but received some other jeans with levis tag on it . It has different brand name on its waist belt and different size to . I seek original levis product from company to have some trust on the brand atleast as soon as possi...
Jul 08, 2019 by Priyansha sharma
Mynta - Packet delivered but asking for cash after paying the amount Closed
I ordered * jeans, lipstick and purse from myntra. * Jeans and lipstick delivered in * packet and * jeans on other packet on a same time. Delivery boy asked for payment, I handover my card but his machine was not working so he collected **** rs...
Jul 02, 2019 by NAINPREET KAUR
Mynta - Package not delivered Open
My expectations is more on myntra online shopping is good.but it was worst worst online shopping. I booked the shirt on **-**-****. But still I'm not get product. Really I upset on this myntra online. ...
Jul 02, 2019 by Manda ramesh
Mynta - Pakage not delivered Open
i placed a order on myntra on ** june , and made payment through my card they promised me to deliver my order on ** of june but i didn’t receive the same than on ** june i registered a complaint on myntra they told me to wait for ** hours the...
Jul 01, 2019 by shahil rao
Mynta - Package mot delivered Open
i have ordered it on *rd june.. the delivery date is supposed to be on **th june.. they did not deliver it.. i called to the customer care they said they need ** hours to resolve issue.. i waited and called after not receiving any update from t...
Jun 21, 2019 by Rahul Talla
Mynta - Myntra Order placed on 2June not delivered till date 21June Open
My order (* US Polo Shirts) placed on *-June **** in MYNTRA android app with committed delivery date of *-June is not delivered till date **-June****..After regular followup with customer care and escalation nothing worked . They only say plea...
Jun 21, 2019 by Srinivas
Mynta - Defected product received now product returned but money not credited back Open
I ordered a Roush men shoes through Myntra and received a defected product. I placed a return and delivery man who came to pick up don’t know why but rejected the return after pickup. Since then I started following up and only hearing that pr...
Jun 18, 2019 by Vishal Mishra
Mynta - Refund not processed Open
I had ordered * products of which i decided to return * of them. The pick up guy picked up both the products the very next day of the delivery. But he was supposed to pick up only one. After i contacted customer support regarding this they a...
Jun 09, 2019 by Shamita
Mynta - Agent is not coming for return pick up Open
From last * days I am getting msg "Sorry we were unable to pick up your product due to operational reason at our end". When I am calling customer care, they are saying wait for ** hrs to get the resolution. Pathetic experience...
May 31, 2019 by Rachana Mishra
Mynta - Fake product Open
first of all i received a fake product and when i informed myntra about it they said the product is not fake. I sent them pictures of the product which had a different picture from the one shown in the product on their website. Also the batch n...
Feb 01, 2019 by deeksha dwivedi
Mynta - Myntra cancelled my order without any reason Open
The following is what I have mailed and got no response: I've order locomotive shoes which were in stock on ** dec and they are still in stock.myntra purposefully cancelled my order..when I called up customer care they are telling me that t...
Dec 19, 2018 by Paul suhaas
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