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Myflowertree.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myflowertree.com?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Myflowertree.com
But before filing a complaint, you should
a. Contact the customer support of Myflowertree.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Myflowertree.com - False advertisement and fake images of products Closed
I ordered (Order Id *******) a bouquet of ** multi-coloured roses in a vase but they delivered a simple bunch of roses which do not match with product on display from any angle. The arrangement of flowers was simply missing. When I explained t...
Sep 08, 2022 by UG
Myflowertree.com - Order not delivered Open
I have placed an order with order ID:******* for delivery in Banglore location on **/**/****. The expected delivery date shown on website was **/**/****. The order isn't delivered till date. I have been writing to them everyday since then. They...
Feb 23, 2022 by Jyoti Hattikatti
Myflowertree.com - Order not delivered inspite of many followups Open
Hi, I placed a prepaid ordered (******) with a premium charges for same day delivery for **th Feb ****.. the order is not delivered until today, until yesterday status was showing pending delivery and suddenly the status changed to delivered t...
Feb 17, 2022 by Srilakshmi Doki
Myflowertree.com - Fraud Sugar cake delivered by claiming it Sugarfree cake Open
I ordered cake on ** august order id ******. The order was for a SUGARFREE butterscotch cake. The order was delivered on time on **th August. Today when I called the vendor, whose address and number was on the box of cake, he said that they hav...
Aug 29, 2021 by Manoj Agrawal
Myflowertree.com - Cheating customers by not delivering the product they ordered Open
I ordered a product from My Flower Tree on **th August **** and the delivery date was showing as **th August ****. The order number is ******. I got a tracking id from Delhivery courier the very next day, i.e., on **th August **** with tracking...
Aug 29, 2021 by SHIVAM BANSAL
Myflowertree.com - Charged for package but nothing delivered Open
We had ordered a bouquet and a cake for our parents house warming . These people had charged us with Rs **** and ensured that the delivery will happen as per the schedule. We even received a confirmation email in regards to our order with order...
Jun 27, 2021 by Vaibhav Miskeen
Myflowertree.com - Package not delivered Closed
I ordered a double layer bamboo luck as a gift to my father on father's day ** june, ****. My order id is ******. The package was promised to deliver between **:**-**:**hrs on ** june, ****. But i am yet to receive the package. Money is gone. S...
Jun 21, 2021 by VikramKarnan
Myflowertree.com - Not delivered the parcel yet Closed
they have not delivered the parcel. among that they also don't have any customer helpline number. and also don't have the cancellation policy....
May 17, 2021 by khushaal
Myflowertree.com - Product supplied does not match the description in the website Open
I had ordered a plant from 'myflowertree' website and was delivered to me on ** Aug ****. The website stated the plant will be supplied in a signature "myflowertree" pot, however when I received same, it was supplied in an ordinary plastic pot....
Aug 21, 2020 by Ritesh Sinha
Myflowertree.com - Orders not delivered Open
My orders #****** and #****** are not delivered but the website says it is delivered. Both the orders are placed on *rd August, **** and website promised for same day delivery, on *th August i see the status in website as delivered but they are...
Aug 06, 2020 by Modhugu Nishanth Reddy
Myflowertree.com - Charged but product not delivered Open
I had placed two orders for Rakhi delivery with the website which charged me quite a hefty amount for both. One of the orders has had no updates, while the other order shows that it was delivered but it has not been delivered. I tried contactin...
Aug 06, 2020 by Sarah Hussain
Myflowertree.com - Rakhi not delivered on the due date and still not delivered Closed
Hi I have ordered Rakhi of ₹*** (***+*** delivery charge) on *st August, **** through Myflowertree (Order no. ******) and they gave me a delivery slot for *nd August, ****. They didn't delivered it on due date and rescheduled it to *rd Augus...
Aug 05, 2020 by Pragya Pandey
Myflowertree.com - Order not delivered Open
I order rakhi combo with sweet, with chocolates and dryfruits on *rd August and paid online ... They didn't delivered yet.. I booked for same day delivery and still it shows out for delivery.. I raised request for call back.. They didn't respon...
Aug 04, 2020 by Pratima Chavan
Myflowertree.com - Package not delivered Open
I have placed an order of Rakhi to Australia. They said that the total was **** INR. But later they asked an extra charge of *** INR. I even paid that amount. They said that the order is processed. But from that time there is no response from m...
Aug 02, 2020 by ARROLLA SHANTHAN
I had ordered Rakhi from MyFlowerTree official website on *nd Aug, ****, there was no Cash on Delivery option so I paid online through my debit card, amount got deducted from my account but my order was showing in pending status, they took the ...
Aug 02, 2020 by Priyanka Verma
Myflowertree.com - Product not delivered Closed
I had ordered a flower bouquet (Rs.***/-) and a greeting card (Rs.***/-) which were assured to be delivered on June **, ****. However, the same were delivered the next day after Father's Day with the greeting card not delivered at all whereas t...
Jul 18, 2020 by Subhransu Sarangi
Myflowertree.com - Order not delivered Open
I ordered the birthday cake for July ** th but I didn't receive my order. If I contact to customer care they were not attending the call. In myflowertree website chat box they were not giving proper response.The girl who attended the call who w...
Jul 16, 2020 by Priya
Myflowertree.com - Order not delivered and they are claiming it s delivered Closed
I placed order on ** Feb,some Dairy Milk silk chocolates with Pink Roses along with a ** inch Teddy Bear. Recpeint haven't received anything and MyFlowerTree.com is claiming that they have delivered the product.So, I tried so many times to cont...
May 17, 2020 by Vikash Agarwal
Myflowertree.com - Package not Delivered Open
I have ordered a flowers (order no: with chocolate on **th of February **** and delivery date was given **th Feb ****. But on **th package was not delivered and in tracking in was showing it is reschedule on **th. Same on next day. But package ...
Feb 16, 2020 by Nilesh
Myflowertree.com - Package not delivered Closed
Respected Sir, On **/**/**** i ordered (order number: ******) a dairy milk bouquet for Same day delivery ( quantity:*) from the website named myflowertree.com worth Rs. *** to be delivered in Patia, Bhubaneswar. For which i paid using my State...
Feb 15, 2020 by Rajat Divyank
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