File a Complaint against My Flower Tree
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against My Flower Tree?
If you are not satisfied with My Flower Tree, file a complaint now:
1. Go to "File a Complaint" form
2. Choose My Flower Tree and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from My Flower Tree
But before filing a complaint, you should
a. Contact the customer support of My Flower Tree first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
My Flower Tree - Package not delivered Open
I had ordered for Rakhi and chocolate combo for rupees *** on *nd August **** it was supposed to be delivered by *:** pm on *rd August ****. The item hasn't been delivered and it already shows that it has been delivered. The customer service is...
Aug 03, 2020 by Mamta Maharajpet
My Flower Tree - Product not delivered Open
I have placed an online prepaid Rakhi gift hamper order# ****** on **st July ****. The delivery date was on the same day- **st July **** by * p.m. Around *.** pm on **st July, I received a message that the order is delivered but no delivery was...
Aug 01, 2020 by Anwesha Chatterjee
My Flower Tree - Product have not been delivered after full payment Closed
On **FEB****, I had placed order at MyFlowertree.com and product amount also paid. as per bill/mail, I was expecting my order on **FEB****; however still I have not received my order, nor my refund....
Feb 21, 2020 by VAIBHAV JEDHE
My Flower Tree - Product not delivered as ordered and teddy bear is missing also Open
i ordered red roses bouquet with teddy that cost rs***. but they delivered the different product what i ordered.and they didn't delivered the teddy bear saying the excuse that they will deliver it later..as on *th aug **** it was the special d...
Aug 05, 2019 by prakash anand
My Flower Tree - Item not delivered Open
On *th July **** for this, I have already lodged a complaint at the grievance portal of Consumer Forum and it is “in progress”. The complaint no. *******. This has also been communicated to the organisation – My Flower Tree. Please let me...
Jul 11, 2019 by Surbhi Kapoor
My Flower Tree - Order not delivered Open
We had planned a surprise party for my mom in the evening on Mother's Day occasion. I ordered cake online at around **:** am through myflowertree.com website vide online payment. The cake was scheduled to be delivered on the same day within * h...
May 12, 2019 by Kanchan Prabha
My Flower Tree - After cancellation request stale cake delivered Open
I had an order on My Flower Tree wide order id ****** dated *th March **** at **:** with the confirmation of delivery within * hours. Order item was cake for birthday on *th March’ **** for the surprise. After many times trying to contact for...
Mar 11, 2019 by Mohammad IZhar
My Flower Tree - Wrong product sent Open
I've gifted their product Gourmet Delight to someone and found out they have not sent what they have described on their website and sent cheap Chocolates. Description on their website says Product Contains: - * DairyMilk (**gms each) - ...
Sep 27, 2018 by Sandeep Negi
My Flower Tree - Gift not delivered and amount not refunded Open
I ordered Birthday Gifts which is delivered same day and I made payment as per their requirements and make additional payment for delivery through Debit card. I waited for two day's and it won't get the gift which includes Birthday cake and ot...
Aug 24, 2018 by CHARLES JOSE
My Flower Tree - Item not delivered Closed
I ordered cake and flower bouquet on mother's day, it is never delivered, it was promised to be delivered on mother's day. Now no one is responding, even on online chat I told them to file a case against them they were not even afraid. ...
May 14, 2018 by chetna rustagi
My Flower Tree - Flowers and chocolates not deliveredmy Open
I had ordered for flowers and chocolates from the web site https://www.myflowertree.com. The cost of the same was paid online. But they failed to deliver. I called the contact numbers and emails in the website but there was no response. There i...
Feb 14, 2018 by Indrani Gogoi
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