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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Mrig Studios first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Mrig Studios - Replacement not received Closed
I ordered two t-shirts from mrig.in but due to size issues, I mailed them back for replacement. When I emailed them to ask for the procedure of replacement. I got a reply back instantly, but haven't heard from them after they received the t-shi...
Mar 29, 2019 by Rohit Prasad
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