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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mr move?
If you are not satisfied with Mr move, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mr move
But before filing a complaint, you should
a. Contact the customer support of Mr move first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mr move - Overseas consignment not delivered Open
Mr Move agreed to ship my household items from Bangalore to Singapore and has picked up the items on **th May . And they promised that the items will be delivered in *!weeks time and also that they will provide status of the shipment periodical...
Jul 18, 2022 by Girish gargeshwari
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