File a Complaint against Mpokket
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mpokket?
If you are not satisfied with Mpokket, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mpokket and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mpokket
But before filing a complaint, you should
a. Contact the customer support of Mpokket first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mpokket - PAID MY LOAN ONE MONTH AGO BUT ITS STILL SHOWING ACTIVE IN MY CIBIL Open
I just paid my loan on ** february ****. The amount of**** and **** but the loan is not closed till the date it's clear in the mpokket app but showing open loan as in my cibil...
Mar 25, 2022 by Jishnu Ar
Mpokket - Mpokket heavy penalty on loans Open
I took loans from mpokket and dint repay on time. Because of carona I lost my job and unable to pay loans from * minths. Mpokket is charging heavy penalty and they want me to pay more than double the amount. For ***** they want me to pay ***** ...
Mar 17, 2022 by Ch shashi kumar
Mpokket - Loan amount not received Closed
I have requested * loans of **** total amount of **** from m pokket, due bank problem the amount is not credited and it shows payment in progress i have raised an issue and the one of loan request is cancelled and it reflected in the app as cre...
Mar 01, 2022 by Teja Karra
Mpokket - Giving students loan without get approval from their parents Closed
Hey voxya team I am divyanshu shekhar jha. I registered the complaint against Mpokket. This app gave college going students loan without get permission for their parents . The students who doesn't have any income source how these companies gav...
Feb 26, 2022 by Divyanshu Shekhar
i had taken a loan from mpokket of Rs **** due to job loss before lockdown I am unemployed since then , I asked for support from my family as we had financial problem and nobody is working at home as we are unemployed the repayable amount is ...
Feb 22, 2022 by Shivang Pandey
Mpokket - Torcher Closed
Ye app bhut he bekaar hai wrost app hai mera sari contact ko call kiya damaki diya hai and notice diya hai..bhut he bekaar hai bus ye logo ko torcher karta hai...
Feb 02, 2022 by Mukesh dwivedi
Mpokket - Dues paid but not update to cibil Closed
I paid my dues before * month but mpokket are not updated to cibil .now I am facing money problem in marriage function of my sister .my cibil goes down bye down every month from last * month .they are not reciving call not .update payment statu...
Jan 24, 2022 by Kuldeep prithviraj pandey
Mpokket - Harrassment calls made by Mpokket to my relatives and sending threatening messages to pay Open
i had taken a loan from mpokket of **** due to job loss before lockdown and I was unemployed the whole **** , I had taken to support my family as we had financial problem and nobody was working at home as we were unemployed , the agent kept cal...
Jan 13, 2022 by sheetal g
Mpokket - HARRESMENT CALL FROM MPPOCKET Open
MPOCKKET CONTINUE CALLING MY RELATIVES FOR PAYMENT. THEY HAVE HACKED MY CONTACT AND CALL DATA. EVERY DAY THEY ARE CALLING MY RELATIVES .HARRASING THEM. KINDLY TAKE ACTION...
Jan 12, 2022 by BAPPA GHOSH
Mpokket - Harrasment calls Closed
A app called mpokket is making fake calls to my parents and sent a notice to home address which i was not took any loans from it.. also they are asking me to pay **k Im sure that i have not taken any loans from it Pls kindly take action of it M...
Jan 09, 2022 by Naresh Kumar
Mpokket - Harassment Open
I have paid money for my laon extention on **-Sep-**** (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx ** times but any satisfying reso...
Dec 22, 2021 by Himanshu sharma
Mpokket - My money deducted from my bank account while repayment but payment is not successful Open
I paid my loan amount of ****, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Debit card(screenshot is provided), as you can see payment h...
Dec 15, 2021 by Abhishek Abhay Baraskar
Mpokket - I applied loan and didn t credited in my account 3000 Closed
I didn't received my loan amount but they entered it was amount is successful but still didn't credited in my account...
Dec 08, 2021 by Revanth
Mpokket - Higher pnalty against loan Open
I took a loan amount rs ****on *th february **** from mpokket. I could not pay the loan at due date and paid the loan amount on August ****, At that time my overdue was approx *** but now they send me a legal notice and asking to pay rs ****....
Nov 30, 2021 by Ranjeet kumar mahto
Mpokket - Harassment Closed
Actually i tooked a loan about *k before covid ** dn we got lockdown so i can't pay the loan!!! Now last *months am starting to pay loans!! But some of their employees behaved very badly and call my contacts which is not legal by RBI but the...
Nov 16, 2021 by Auvik Das
Mpokket - For loan account closure Closed
There are no changes of my loan closing account status Loan payment is done on August ** but it's not closed yet I'm complain again and again But u don't take any action And also i complaint on cibil department My cibil score is down t...
Nov 13, 2021 by Zafar Ahmad
Mpokket - Harrasment Closed
They are contacting all my contacts and sending videos and messages to my references. This is pure harrassment. ...
Nov 11, 2021 by Anvesh Ch
Mpokket - Close the online credit score issue Closed
In my profile online credit score show pending due but I am already pay the due from mpocket but it show...
Nov 01, 2021 by RAJAN YADAV
Mpokket - Credit limit issue Closed
I am Arif Akhtar one of the Mpokket user. I have taken loan several times but my credit limit is still same, that is *** only. I have emailed Mpokket customer service several times but they are not resolving this issue. I request to Mpokket, ...
Oct 30, 2021 by Arif Akhtar
Mpokket - Active Loan Closed
I've paid everything that I owed montha back, even after paying and contacting multiple time through your email. Still my loans are active. I've paid everything single rupee with interest. Please look into this and help me. I did contacted you...
Oct 30, 2021 by Angara Raviteja
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Questions about Mpokket
Ask questions about Mpokket and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Mpokket?
033- 6645 2400
The customer can call us at Customer care at 033- 6645 2400 between 10:00 am to 7:00 pm from Monday to Saturday.
What is Mpokket office address?
PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
What is Mpokket customer care email?
Email Support– Please write to us at support@mpokket.com
Where to find Mpokket discount coupons?
Who is the Owner / CEO of Mpokket?
Gaurav Jalan - Founder and CEO - mPokket
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