File a Complaint against Mpokket
Case Details
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Resolution
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mpokket?
If you are not satisfied with Mpokket, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mpokket and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mpokket
But before filing a complaint, you should
a. Contact the customer support of Mpokket first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mpokket - Increasing credit limit amount Open
I have repaid the loan amount of *** but no limit is increased...
May 21, 2023 by Vijay Banakar
Mpokket - Please remove my penalty and late fees Closed
Sir your agent said that you will remove my penalty and late fees so remove them i have to pay the loan please remove my all penalties and late fees so i can clear the loan and stable my cibil score ...
May 12, 2023 by Harsh Gujjar
Mpokket - I will pay principal amount Closed
Hai my name is pavan...I want to pay principle amount..I dont have money to pay Interest because i dont have any income source...iam suffering lot of problems...kindly understand my problem and resolve my problem.i will pay principal amount wha...
Apr 05, 2023 by Toopran pavan kumar
Mpokket - Amount debited but repayment cancelled Open
I had repaid **** due , the amount got debited but repayment was not done....
Apr 03, 2023 by Yatish S
Mpokket - Loan repayed but not updated in mpokket Open
I have payed all my debts but still in cibil report it shows active I tried to reach mpokket but no response from they I borrowed *****, they asked me to repay ***** for that I also payed all my due but nothing changed. help me please ...
Feb 28, 2023 by Naveen raj
I paid my loan amount of ****,on **nd February **** just before due date after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Phonpe(screenshot ...
Feb 23, 2023 by ROSHAN CHRISTY JOHN
Mpokket - Money is not credited Closed
I have applied loan from mpokket. In transaction screen it showing that money is disbursed into account. Its been * hours i haven't received any money and also they not responding to my calls and mails....
Feb 10, 2023 by Divyansh tyagi
Mpokket - MPokketfinancial Open
I have cleared my loan amount in **** Jan but till now it showing active.My cibil score is also decreasing. I am facing so Many problems.........
Feb 01, 2023 by Susmitha Tella
Mpokket - Unneceeary calls from mpokket regarding laon recovery Closed
unnecessary calls regarding loan recovery from them ...
Dec 30, 2022 by harry kumar
I applied loan amount of Rs *** on mPokket app at ** Dec ****. After ** mins the status of the loan were changed as disbursed. But * days gone still the amount was not reflected on my account. They also enabled the repayment option, how can I r...
Dec 18, 2022 by Chandran K
Mpokket - My money was debited from my acc but repayment is canclled Closed
My money was debited from my acc but repayment was falled I want my payment back...
Dec 15, 2022 by Sagar shindr
Mpokket - Financial Closed
I have paid my loan but it is still active now . My cibil score is also discreasing . I am fetching so many of problems...
Dec 13, 2022 by Goutam kalita
Mpokket - Mpokketloan not taken but harrasing me Open
I haven’t taken any loan from mpokket and they are calling and texting me again and again that loan is overdue. Someone named Harshit take loan from them and enter my number as alternate, and i don’t know who is that, They are calling me ag...
Dec 05, 2022 by Akash Paul
Mpokket - Mpokket loan status is showing active even after repayment Open
I took loan of Rs.**** from mpokket and failed to repay on due date to which they have applied fines which is too high,i.e I had to pay a total of Rs. ***** during repayment. Now even after I have paid and cleared my loan they are showing activ...
Nov 21, 2022 by Jyoti Prakash Bora
Mpokket - Froud Closed
I get the lone of rs ***** rs and they are asking for the ***** what I can do please....................
Nov 05, 2022 by rakesh
My cibil is not updated for ** loans, **** each, ***** in total I have paid alll my dues with intrest to Mpokket they are unable to reach, not responding my multiple emails and my cibil still shows these loans as unpaid I have all proofs of pa...
Nov 03, 2022 by Monish Salim Mithani
Mpokket - Harassment Closed
hello mpocket. I don't know what kind business do you guys are running. my father just installed the app and opened it. he was trying for a loan of *****. but the app was providing **** loan with repayment ***** back(unusual obviously). so he d...
Oct 10, 2022 by Pranjali Tiwari
Mpokket - Spam call from mpokket Closed
Once I was using mpokket, I have cleared all my dues and deleted that app. After clearing all the dues and deleted that app also they calling me and disturbing say that to pay the dues, iam not having any due....
Oct 07, 2022 by SANJAY KUMAR
Mpokket - Mpokket charged higher interest Open
I've taken loan from mpokket of *****. Due to covid situations I got so many financial issues and I got so many harrasment calls and day by day intrest increased rapidly. Some times I contacted mpokket executives to settle my dues without unnec...
Sep 28, 2022 by Saicharan
Mpokket - Refund not given Closed
Today I tried to repay my mpokket loan but my amount got debited after the payment is failed I need my refundable amount......
Sep 26, 2022 by santhosh
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Questions about Mpokket
Ask questions about Mpokket and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Mpokket?
033- 6645 2400
The customer can call us at Customer care at 033- 6645 2400 between 10:00 am to 7:00 pm from Monday to Saturday.
What is Mpokket office address?
PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
What is Mpokket customer care email?
Email Support– Please write to us at support@mpokket.com
Where to find Mpokket discount coupons?
Who is the Owner / CEO of Mpokket?
Gaurav Jalan - Founder and CEO - mPokket
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