File a Complaint against MoonGoddess Couture
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How to resolve MoonGoddess Couture complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against MoonGoddess Couture?
If you are not satisfied with MoonGoddess Couture, file a complaint now:
1. Go to "File a Complaint" form
2. Choose MoonGoddess Couture and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from MoonGoddess Couture
But before filing a complaint, you should
a. Contact the customer support of MoonGoddess Couture first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
MoonGoddess Couture - Product not received Closed
I ordered a dress through their website on November * ****, since after ** days its not delivered, as per their commitment it should deliver within maximum of ** days. They were cheating the customers after taking the amount and they were utili...
Feb 19, 2023 by Vishnu M Nair
MoonGoddess Couture - Product not recieved Open
I ordered a dress from moongoddess couture on July ****.Till now, its not recieved.. They are refusing to attend calls and replying messages. Thier comments sections are off.. Whether if comment about product, they are deleting the comments and...
Oct 12, 2022 by Amaani Ashraf
MoonGoddess Couture - Package not delivered Open
I have placed an order with order id ******. The maximum time to deliver the product they have mentioned in the policies is ** days. Now it has been nearly * months. They have delivered one out of the three items in the order. After, not attend...
Jun 18, 2022 by ROSHNA S H
MoonGoddess Couture - Package not delivered Closed
I have ordered product on moon goddess on NOV * **** till now I have not received any messages,they are even responding to calls ...
Jun 18, 2022 by Daggula Navya
MoonGoddess Couture - Package not delivered Open
Ordered readymade saree which said dispatch within * working days on */** and till date no update on this delivery, everytime you message them on insta it's their standard reply it will be delivered no response on calls nothing....
Aug 20, 2021 by Theresia
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