File a Complaint against Mivi
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mivi?
If you are not satisfied with Mivi, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mivi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mivi
But before filing a complaint, you should
a. Contact the customer support of Mivi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I bought collar classic neckband (red) , on ** may **** and in * months , it is not turning on , its switch is not working . i email and contact mivi customer care for my product replacement but they dont respond even after * weeks of complaini...
Sep 03, 2021 by Sukhdev Singh
Mivi - Mivi support not replying and took my earphones for repairing Open
On ** July I registered complaint on Mivi support that my earphones are not working properly and since they are warranty I want it to be replaced or repaired. So I mailed them my earphones on * August and it reached them on * august and since t...
Sep 01, 2021 by Atul Pant
Mivi - Worst customer service Open
Mivi is literally the worst indian company i'd never ever recommend to anyone. It' been around **-** days since i registered my compliant regarding my mivi thuderbeats which stopped working.My till now,i'didn't get reasonable answer from them....
Aug 31, 2021 by Tushar Goyal
Mivi - Replacement product not receiving Open
I had ordered mivi coller * after ten days it's started giving problem. So requested for replacement now its like ** to **days no response from there side ...
Aug 26, 2021 by Sachin margam
Mivi - They not repair my porduct from 3 months Open
they not deliver my produduct from * months . they not give my product which i gave them before * months...
Aug 23, 2021 by Abhishek Yadav
Mivi - Defected and used replacement product Closed
First I ordered movie duopods a** and it came to me after ** - ** days. And also it was detective. I gave it for replacement to mivi and after taking the product they rarely updated me about my product. After nearly * months I received a new re...
Aug 20, 2021 by Rishi Bhati
Mivi - NOT DELIVERING THE PRODUCT AFTER CONFIRMING THE REPLACEMENT Closed
I had complaint to mivi on ** th june **** ,about not charging of mivi duo pods M** . So i sent the product back to them and they also confirm the replacement but now they are not delivering the product . The tracking they send to me it has bee...
Aug 16, 2021 by MUDIT MOHAN
Mivi - Haven t received my mivi replacement yet Closed
i filed a complaint because my earphones weren’t working, mivi picked up my order but hasn’t responded yet. they aren’t relying to my mail since ** days. my ticket number is ******...
Aug 15, 2021 by riya bhagtani
Mivi - Not responding for refund inquiry Closed
I had ordered mivi M** on July ** and cancelled them on the same date but the customer service said that now it can not be cancelled. So they told me to return it when it arrives. But it did not arrive and has been returned back to the suppl...
Aug 10, 2021 by Devaansh Verma
Mivi - Mivi support not replying Closed
I had bought Mivi ThunderBeats Bluetooth earphones from Amazon on ** January **** and after * months the battery backup reduced drastically to only **-** minutes of usage on full charge. I sent a mail to support@mivi.in to claim my warranty (wh...
Aug 01, 2021 by Devanshi Chadha
Mivi - Transaction completed order not placed Open
I ordered mivi duopods a** on **st of july **** the transaction has been completed but the order hasn't placed yet i have no idea is my order has been placed or not i asked them via mail tried to reach out to them via customer service but they ...
Jul 22, 2021 by Kunal Mehra
Mivi - Exchange item not delivered Closed
I purchased mivi Bluetooth collar classic on **th may **** but it started having problems. So I sent a request for replacement on **nd June ,**** and they arranged a pickup after confirming the details through mail for **th of June which was p...
Jul 22, 2021 by Vedanti Keshri
Mivi - Mivi support not responding Open
Hi. I mailed to mivi support on ** may (ticket id ******) regarding warranty claim of my mivi thunderbeats bluetooth headset. Till now there is no response and they keep on generating new ticket ids. I mailed before the completion of the war...
Jul 06, 2021 by Shubh Arora
Mivi - Delaying my mails and trying to end up my warranty Closed
Mivi is not replying to my mail. They asked for the invoice and I provided them now they are not replying . The issue with the product is it creates a very hard, the unpleasant sound which can damage my ears the battery backup is decreasing day...
Jul 05, 2021 by Talha Jawed
Mivi - Replacement of Mivi collar Open
I've created a ticket regarding my Mivi collar replacement on the **th of March **** and they replied to me on the **th of April and from then on they've been telling me only to wait for *-* days and now it's been * months since I've been calli...
Jul 05, 2021 by Mayuri Pingal
Mivi - Package sent to company for warranty claim they stopped replying to my emails Closed
Bought a mivi Duopods M** on *th may from Flipkart delivered by the **th stopped working within **-** days claimed warranty sent it via bluedart package is received by them . They were saying that the headsets were being tested upon for a few d...
Jul 01, 2021 by Akshay Dutt Sharma
Mivi - Refund of money Closed
I have ordered Mivi play speaker on **th june **** and it was a paid order of Rs*** and it got so delayed that I have to cancel the order and I mailed to cancel it and they did cancelled the order. Then I was trying to contact many times but th...
Jun 28, 2021 by Sagar Sahu
Mivi - Not processing warranty claim Closed
Have requested for a claim for product under warranty, the product was picked up on **-May-**** and was promised to be returned with ** days at max. However no update is being provided except the regular apology lines....
Jun 27, 2021 by Nadeem Shaikh
I m facing problem currently with mivi thunderbeats . But i dont get any response. They only reply only mail and not other source to contact them. I dont expect these from mivi. ...
Jun 26, 2021 by Sachin Bhati
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