Helping you with Ministry of Railways complaints

If you want to complain about a problem that relates to Ministry of Railways, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.

If you have an issue with the Ministry of Railways services, you could be entitled to a refund.

Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Ministry of Railways?

If you are not satisfied with Ministry of Railways, file a complaint now:

1. Go to "File a Complaint" page

2. Choose Ministry of Railways and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Ministry of Railways

But before filing a complaint, you should

a. Contact the customer support of Ministry of Railways first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Ministry of Railways

Find the contact details of Ministry of Railways to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

Social Network

Let your voice be heard. Start social campaign against Ministry of Railways to get their attention on your complaint

Business Network

Use Voxya to connect to the right person in Ministry of Railways to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

Legal Network

Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.