File a Complaint against MINISO INDIA
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against MINISO INDIA?
If you are not satisfied with MINISO INDIA, file a complaint now:
1. Go to "File a Complaint" form
2. Choose MINISO INDIA and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from MINISO INDIA
But before filing a complaint, you should
a. Contact the customer support of MINISO INDIA first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
MINISO INDIA - Double payment done refund not received Open
I recently purchased items worth Rs *** from Orion Mall Bengaluru store on *th Feb. I tried paying using Google pay initially but it got stuck and then later I handed over cash to complete the transaction. However, the very next minute, the Goo...
Feb 21, 2023 by Akansha Maheshwari
I bought an earphone which was defective. Upon approaching the store manager(MINISO India, Kolkata, South City, Mr. Nirmal Haldar) including his employees harassed and behave rudely by misguiding with a made up policy. Upon checking the policy ...
Feb 19, 2023 by Rohan Bose
MINISO INDIA - Rude staff Closed
For miniso SHRI GANGANAGAR (RAJASTHAN) store. Very very rude staff, they didnt tell me any charges for the polybag, and directly put up in the bill, when i asked what is this for then they went clueless and then after * mins said this is for b...
Aug 11, 2022 by Parth Saraf
MINISO INDIA - Charged bag Closed
Hi Team , I am writing this mail specially to inform you guys about what happened to me in past days , I went to this Miniso sector ** Cahndigarh and I purchased lot of things from their and what they asked in return was do u need a bag? Sin...
Apr 30, 2022 by somanshi varma
MINISO INDIA - Complaint regarding defective product Closed
**-**-**** , i have purchased two lipsticks from miniso Store located in Pacific mall , Dehradun.When we opened it at our home it was Dry from inside , it is almost dry even its brush is not got any fluid what to do now i need my issue resolve ...
Mar 24, 2022 by Tushar khatri
MINISO INDIA - Minis charging for carry bag Closed
Minis store in Vegas mall, Dwarka charged me for carry bags as per the government rules if I'm buying any product from their store then store can't charge for the carry bags....
Mar 02, 2022 by Himanshu Mangla
MINISO INDIA - Damaged product received Closed
I purchased two headphones worth Rs. ***/- but they stopped working just in a month when I took replacement for one of the headphones even it stopped working just in a week. When I went for refund they denied the refund.What a Fraud company ...
Dec 10, 2020 by Vaibhavi
MINISO INDIA - Empty perfume bottle Closed
I purchased a perfume from miniso Delhi aerocity and it was a sealed packet. When I came back to Kolkata I opened the pack and the entire bottle was empty how dare you eat up my money. I want a replacement right away....
Sep 24, 2020 by Soumi Das
MINISO INDIA - Damage product Open
Hi.... I am regular customer if miniso outlet in *** ft road bangalore....so many times I have had dis same issue but this time I thought I should take this seriously..i bought earphone on **th of August...within * days it was not working...I ...
Aug 23, 2020 by Sapna suresh
MINISO INDIA - Charged extra for carry bag Open
On Friday dated **st jan. We went to buy product from miniso g**, ground floor, VR punjab, NH **, mohali, punjab-****** We bought * products in total worth rupees xxxx bill no. ************, cashier IN****. We were told that carry bag will be ...
Feb 01, 2020 by Simarpreet Singh
MINISO INDIA - Wrong quantity reflected in invoice serial no. Open
Few days back on my trip to Bangalore I visited your MINISO store in Phonix mall and I purchased certain things from the store. Just a day ago I checked the bill and find I only purchased one Adventure Time- Bath Sponge while on my bill it's r...
Aug 27, 2019 by Snehal Gajjar
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