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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Milkbasket?
If you are not satisfied with Milkbasket, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Milkbasket and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Milkbasket
But before filing a complaint, you should
a. Contact the customer support of Milkbasket first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Milkbasket - Cauliflower Received with chemical Open
We have an order for cauliflower with some other items to MILKBASKET, please see what they are sending when we wash it chemical showing below the side of the cauliflower and on all cauliflower. It is playing with humans....
Jun 30, 2024 by Gulshan Takyar
Milkbasket - Amount charged from my card but not deposited in my MilkBasketwallet Closed
On Jan **, there were * transactions that I did using my icici bank credit card on the Milkbasket platform to refill my wallet. Both transactions of *k each failed and I chased Icici bank about both transactions where they confirmed that the me...
Jan 23, 2024 by ASHISH KURIYAL
Milkbasket - Subscription ends abruptly causing issues Customer care not providing resolutions Closed
Worst service. Subscriptions end abruptly and on low balance instead of turning into cod, order stops getting delivered. No notification for low balance! Customer support team knows nothing! No resolution can be expected apart from lies! They...
Jun 05, 2023 by Sakshi Agarwal
Milkbasket - Memebership money deducted without consent Closed
Deducted ***.**rs without my consent. On raising comlapint they blatently told its memebership fee for free delivery for which sms and notifications sent by them but i never recd it and did not gove any consent for memebership....
Mar 21, 2023 by Rahul Aggarwal
Milkbasket - Membership charges taken ofeach without prior confirmation Open
Milkbasket has charged ***.** for * of my numbers I understand they were displaying delivery charges start but was unaware of the exact dates. Now I see means for first delivery of *-* product each for same address they have incurred me a total...
Mar 18, 2023 by Moumita
Milkbasket - Broken Oil bottel Closed
Today i have received a broken bottle of olive oil....
Feb 03, 2023 by Ishita Kapur
Milkbasket - Money deducted but no delivery Closed
I created an account with milkbasket. At the time of creating my profile I choose current location and then further completed my address in detail. I subscribed for monthly milk delivery and added Rs.*** to my wallet which is non refundable. Bu...
Jan 20, 2023 by Mehnaaz Bano
Milkbasket - My order not delivered Amul milk Closed
Milkbasket order not delivered ...
Dec 30, 2022 by NITIN Choudhary
Milkbasket - Wallet regarding Closed
I have rs *** in my milkbasket wallet. Now showing zero balace. How could they do this. ...
Dec 25, 2022 by Prabhnoor singh
My wallet balance was -* on **/**/**** I was trying to top up my wallet but there was problems in loading on ** and **/**/**** I contacted Milkbasket customer care number ********** Ranjit Agrawal on **/**/**** AN I gave him all informatio...
Dec 19, 2022 by Jagannath Thakur
Milkbasket - Bug in Application Closed
I found a bug in Milk Basket Application & I already captured with Screenshot. I have a Screenshot. Milk Basket is not a small company so these mistake should be fix at the time of testing....
Dec 10, 2022 by Ashish
Milkbasket - Rotten flowers delivered Open
Ordered flowers for pooja and got rotten flowers...
Sep 26, 2022 by supriya soni
Milkbasket - Eligible Cashback not received Open
I am from Hyderabad and using milk basket for around * months. * week back a ***% cash back offer for next * days pop-up on my MB application which had some limitation. I bought item as per terms and conditions and received the cash back. Th...
Jul 05, 2022 by Niraj kumar choudhary
Milkbasket - Package not delivered Closed
Things are delivered to wrong address and they are not giving me the refund ...
Jun 29, 2022 by Ria Arora
Milkbasket - Non delivery Closed
I ordered some fruits on May **, **** however it's not received , Money got deducted and no response received from milkbasket team...
May 20, 2022 by Mihir Tripathi
Milkbasket - Item not deleivered Closed
I order groceries from milkbasket on ** may and it be delievred by ** may but it is not delievred and no phone call came and the money was deducted from wallet and topup amount of rs.*** ...
May 18, 2022 by Prince
Milkbasket - Cash back related issuee Closed
I referred my friend and in terms and conditions both are eligible for ***₹ for referral, but I haven't received the cashback yet, and it's already * days done, whenever I contact with help center of milkbasket, they said for wait for **-** h...
May 08, 2022 by Mayank
Milkbasket page remains hanged at all times. Please do. Something or else return my money. Because it's very difficult to keep waiting for the items to get added in hanged mode. Resolve it or else I want my refund ASAP. ...
Apr 04, 2022 by Shums
Milkbasket - Cashback not received Open
Cash back of Rs.***/- was committed by Milkbasket against recharge of Rs.****/- following uo from last ** days but no response from Customer Care & Grievance Cell till now....
Mar 15, 2022 by Satyam Arora
Milkbasket - Jio cashback not deposited appropriately timely Closed
Milk basket is not depositing jio cashback timely & appropriately. ...
Jan 26, 2022 by Kumar Gaurav
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