Milkbasket
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Complaints
Milkbasket - Package not delivered Closed
Product marked as delivered but still not delivered frustrated of their service they should shut down their company I want my money back with compensation....
Oct 13, 2024 by Devang chande
Milkbasket - Cauliflower Received with chemical Open
We have an order for cauliflower with some other items to MILKBASKET, please see what they are sending when we wash it chemical showing below the side of the cauliflower and on all cauliflower. It is playing with humans....
Jun 30, 2024 by Gulshan Takyar
Milkbasket - Amount charged from my card but not deposited in my MilkBasketwallet Closed
On Jan **, there were * transactions that I did using my icici bank credit card on the Milkbasket platform to refill my wallet. Both transactions of *k each failed and I chased Icici bank about both transactions where they confirmed that the me...
Jan 23, 2024 by ASHISH KURIYAL
Milkbasket - Subscription ends abruptly causing issues Customer care not providing resolutions Closed
Worst service. Subscriptions end abruptly and on low balance instead of turning into cod, order stops getting delivered. No notification for low balance! Customer support team knows nothing! No resolution can be expected apart from lies! They...
Jun 05, 2023 by Sakshi Agarwal
Milkbasket - Memebership money deducted without consent Closed
Deducted ***.**rs without my consent. On raising comlapint they blatently told its memebership fee for free delivery for which sms and notifications sent by them but i never recd it and did not gove any consent for memebership....
Mar 21, 2023 by Rahul Aggarwal
Milkbasket - Membership charges taken ofeach without prior confirmation Open
Milkbasket has charged ***.** for * of my numbers I understand they were displaying delivery charges start but was unaware of the exact dates. Now I see means for first delivery of *-* product each for same address they have incurred me a total...
Mar 18, 2023 by Moumita
Milkbasket - Broken Oil bottel Closed
Today i have received a broken bottle of olive oil....
Feb 03, 2023 by Ishita Kapur
Milkbasket - Money deducted but no delivery Closed
I created an account with milkbasket. At the time of creating my profile I choose current location and then further completed my address in detail. I subscribed for monthly milk delivery and added Rs.*** to my wallet which is non refundable. Bu...
Jan 20, 2023 by Mehnaaz Bano
Milkbasket - My order not delivered Amul milk Closed
Milkbasket order not delivered ...
Dec 30, 2022 by NITIN Choudhary
Milkbasket - Wallet regarding Closed
I have rs *** in my milkbasket wallet. Now showing zero balace. How could they do this. ...
Dec 25, 2022 by Prabhnoor singh
My wallet balance was -* on **/**/**** I was trying to top up my wallet but there was problems in loading on ** and **/**/**** I contacted Milkbasket customer care number ********** Ranjit Agrawal on **/**/**** AN I gave him all informatio...
Dec 19, 2022 by Jagannath Thakur
Milkbasket - Bug in Application Closed
I found a bug in Milk Basket Application & I already captured with Screenshot. I have a Screenshot. Milk Basket is not a small company so these mistake should be fix at the time of testing....
Dec 10, 2022 by Ashish
Milkbasket - Rotten flowers delivered Open
Ordered flowers for pooja and got rotten flowers...
Sep 26, 2022 by supriya soni
Milkbasket - Eligible Cashback not received Open
I am from Hyderabad and using milk basket for around * months. * week back a ***% cash back offer for next * days pop-up on my MB application which had some limitation. I bought item as per terms and conditions and received the cash back. Th...
Jul 05, 2022 by Niraj kumar choudhary
Milkbasket - Package not delivered Closed
Things are delivered to wrong address and they are not giving me the refund ...
Jun 29, 2022 by Ria Arora
Milkbasket - Non delivery Closed
I ordered some fruits on May **, **** however it's not received , Money got deducted and no response received from milkbasket team...
May 20, 2022 by Mihir Tripathi
Milkbasket - Item not deleivered Closed
I order groceries from milkbasket on ** may and it be delievred by ** may but it is not delievred and no phone call came and the money was deducted from wallet and topup amount of rs.*** ...
May 18, 2022 by Prince
Milkbasket - Cash back related issuee Closed
I referred my friend and in terms and conditions both are eligible for ***₹ for referral, but I haven't received the cashback yet, and it's already * days done, whenever I contact with help center of milkbasket, they said for wait for **-** h...
May 08, 2022 by Mayank
Milkbasket page remains hanged at all times. Please do. Something or else return my money. Because it's very difficult to keep waiting for the items to get added in hanged mode. Resolve it or else I want my refund ASAP. ...
Apr 04, 2022 by Shums
Milkbasket - Cashback not received Open
Cash back of Rs.***/- was committed by Milkbasket against recharge of Rs.****/- following uo from last ** days but no response from Customer Care & Grievance Cell till now....
Mar 15, 2022 by Satyam Arora
Milkbasket - Jio cashback not deposited appropriately timely Closed
Milk basket is not depositing jio cashback timely & appropriately. ...
Jan 26, 2022 by Kumar Gaurav
Rupee of *** lost...
Jan 16, 2022 by Sumithra R R
Milkbasket - Misbehaved by delivery agent Open
I am Jyoti Juneja. I ordered milk from milkbasket they didn’t deliver but they are randomly deducting amount from Wallets. Whenever I am raising complaints through app no one is responding and automatically they close the issue. Today I order...
Jan 09, 2022 by Jyoti juneja
Milkbasket - Wrong product delivered and Milkbasket denying refund Closed
I ordered Raw brand sugarcane juice on **th Nov ** and what got delivered was Raw Orange juice. When I asked for a refund they say refund can't be issued and asked me to consume it. This is crazy, I don't want to consume orange juice. After whi...
Nov 18, 2021 by Shravan kummar
Milkbasket - Damaged package of Pahal Printed Balloon Polka Dot Open
I am disappointed at the way my complaint regarding damaged balloon package has been closed from your end. On *nd February morning I received a package in which there were only ** balloons instead of ***. The plastic package was open and balloo...
Feb 05, 2021 by Rahul Kumar
Milkbasket - Refund Closed
I closed my account immediately after opening, since they charged me for delivery even though the app says it is free for first month. However, they are not refunding my amount, just saying "We have sent it" since last ** days....
Nov 12, 2020 by Dhruv Dar
Milkbasket - Amount not refecleting Closed
I added **K into milkbasket account of a friend with my PayTM account, but amount is not showing inthe account...
Jun 15, 2020 by Ankit Nautiyal
Milkbasket - Account got Blocked Closed
I had raised Poor quality product issue - vegetables and fruits. And few days Milkbasket blocked my account...
May 17, 2020 by Mohit
Milkbasket - Refund not completed Open
I ordered a cornflakes box for ***rs to which they charged ***rs delivery without any intimation. I got to know only when I checked my wallet balance.immediately I asked to cancel my order and it was canceled. They mentioned refund will be done...
Apr 30, 2020 by Kanupriya Goel
Milkbasket - Addition money dedcucetd n no clarity why Closed
I have recharged with ***rs n ordered based stuff amt to *** n ** deducted for other purpose why I don't know and remaining in my account it's **rs .Unable to understand believe it's now calculated tried reaching the app help line number of ...
Apr 20, 2020 by Swapna
Milkbasket - Money not refunded items not delivered Closed
I had ordered some items by mistake and tried to cancel the night before but their app would not let me cancel anything from my item list. I kept trying to cancel the same until the next day. The next day when it was delivered I requested the m...
Apr 18, 2020 by Pooja
Milkbasket - Delivered items are expired fruits are all spoiled Open
I had ordered items from Milkbasket yesterday & got delivered today. But none of the items are good, Pomegranate are spoiled, Oranges are dried-up, Sapota also dried up. Yogurt is expired (Expiry: **th Apr ****). Please raise a request to...
Apr 15, 2020 by Rekha Rani
Milkbasket - Amount not refunded Open
On ** th March entire order has not been delivered. App msg also admitted this and promised to refund. Till date not refunded and not able to contact customer care executive by any means....
Apr 06, 2020 by Amitabh Bhattacharya
Milkbasket - Money stuck in wallet Open
I had added **** rupees in my wallet then lockdown occured and my money got stuck in the account and they are niether refunding it nor delivering anything. What should i do? ...
Apr 05, 2020 by Saket kumar
Milkbasket - Partial order delivered Open
I ordered through milkbasket on **-**-**** and order was to be delivered on **-**-****. I ordered * items but received only *. The total amount of order was ₹***/- out of which I received items worth ₹**/- only. Today due to Covid'** outbre...
Mar 28, 2020 by Jasneet Kaur
Milkbasket - Milkbasket order not delivered Open
I have ordered from milkbasket ordered not delivered and the status is showing delivery done It was supposed to deliver at * o'clock at Pa Drive Gurgaon No response from milkbasket ...
Mar 27, 2020 by Alok Vermani
Milkbasket - Refund not done Closed
Ordered * items , received only *, no refund initiated since issue is raised...
Mar 27, 2020 by Ravi
This was my first order from Milkbasket. It was supposed to reach at *am **March, first it got delayed then cancelled( which is still fine in such crisis) but no refund initiated, a total amount of INR****/- was deducted from wallet. I tried c...
Mar 26, 2020 by Mitali
Milkbasket - Items not delivered and no refund provided Closed
I had raised an order on March ** for delivering on March **, I had only received * items out of all the items that I had order. I raised a request for processing a refund, there has been no action taken by Milkbasket on that as of now. I need ...
Mar 25, 2020 by Shakti Singh Rathore
Milkbasket - Package Not Delievered Open
We are struggling hard with the covid-** these days and we have option to get the goods delivered to home via the Milkbasket. However yesterday dated **rd March **** my package is not being delivered by milkbasket. I informed the same via there...
Mar 24, 2020 by A K Rastogi
Milkbasket - Missing Items in my order Open
I have ordered ** groceries items today but got delivered only * items by milkbasket. My whole amount is deducted for ** items with message "your order has been delivered successfully". I have raised query but no one has replied against refund...
Mar 24, 2020 by Neeru Katiyar
Milkbasket - Items not received on March 2020 but status showing as delivered Closed
This is with refrence to order to be delivered on **th March ****.I have ordered ** items worth Rs. ***. But on **th morning I have received only mother dairy dahi at my doorstep in one packet.Rest ** items worth Rs. *** were missing and were n...
Mar 24, 2020 by Rajat Singhvi
Milkbasket - Exorbitant Prices during crisis Closed
We are going through a crisis situation known as 'Corona Virus'. We cannot move out of our houses and are totally dependent on services like Milkbasket. But suddenly I see Milkbasket is charging exorbitant prices for grocery items like vegeta...
Mar 21, 2020 by Neha Jain
Milkbasket - Hair found in Haldiram Gujia bought from milkbasket Open
Today morning we have recieved * box of haldiram Gujia and found hair is sticking out on it. It's still there on it . I am uploading the pictures. I am also making video of it just in case it required in future. We need immediate action on it b...
Mar 08, 2020 by Jatin kinra
Milkbasket - Money paid but not updated in wallet Closed
I topped up my milkbasket account on */* through UPI from my bank account - the amount got deducted but not reflecting in milkbasket. I raised a complaint - but they are asking to check with bank. The bank says money sent to Paytm as the reques...
Feb 10, 2020 by Saurabh
Milkbasket - Money deduction for milkbasket wallet Closed
Hi, I have added around *k in my milk basket wallet and I had used there service around *-* months. Due to some reason they have stopped delivery in my society and later they deleted all transaction and order details from my profile. Now my...
Feb 02, 2020 by Ravi Sharma
Milkbasket - Refund Amount not credited Open
Neither my amount from undelivered items got refunded into my account nor the amount outstanding in the wallet got refunded on account of milk basket discontinuing service in my apartment. Please assist as it's been more than * months and i am ...
Jan 15, 2020 by Manu Saxena
Milkbasket - Wallet not recharged Closed
I have recharged my MB wallet on *th Jan by *:** PM and *:** PM for **** each however only one recharge has been done. I am trying reaching out customer care but they say we need ** hr to look in to this but it’s been * days. They are the wor...
Jan 14, 2020 by Sumant Gagneja
Milkbasket - Package not delivered and walled amount not refunding Closed
My package was not delivered to me..and when i complained about the same they didnot refund any amount either. ...
Jan 04, 2020 by Harneet Kaur
Milkbasket - Part Closed
Ordered with milkbasket on **th Dec. Part order delivered by milk basket on **th Dec. When Logged for recovery in help section on **th, the issue showed as resolved after ** hours with no resolution given to me. Wrote on their chat line and t...
Dec 28, 2019 by Manish tandon
Milkbasket - Milkbasket not refunding my Wallet money Closed
It has been more than a month since I closed my milkbasket account and asked them to refund my money. I have mailed them, told them on app, on calls, yet they are not refunding my money and harassing me. It has caused me mental agony and ...
Dec 14, 2019 by Divyam Gupta
Milkbasket - Items not delivered in time Closed
They delivered the items when I moved out from home as their delivery guarantee is before * am & they delivered it at ** am. Items are quickly perishable so I cannot use them after spoiling....
Dec 13, 2019 by rahul bhardwaj
Milkbasket - Wallet balance not refunded Open
I have shifted to a new residence and Milkbasket does not deliver in this area. Presently I have a wallet balance of more than ****. Tried reaching out to their customer support multiple times so that they can refund my wallet balance to the so...
Dec 05, 2019 by Rumela Ghosh
Milkbasket - Services stopped but no refund Closed
The company insists an advance payment and hence money was deposited in my milkbasket wallet. All of a sudden, the company stopped delivery in my area that too on a zero day notice which caused not only inconvenience to us but our money is a...
Nov 16, 2019 by Sanjay
Milkbasket - Order not delivered Closed
I did not receive any order on *st November which I had ordered through Milkbasket and they don't even bother to reply back to my queries on their customer care....
Nov 09, 2019 by Divyam Gupta
Milkbasket - Order not delivered and money not refunded Open
My order was not delivered. Milkbasket is not refunding also. They don't have any phone number also. Chat system is dodgy. What can be done? ...
Oct 31, 2019 by Charu
Milkbasket - Item missing from delivery Open
I ordered a Unibic Cooke Delight Gift Pack * (Buy * get *) for the offer price of *** with other items and total amounting to Rs ***. My order was partially delivered and the gift pack was missing. Since the delivery boy does not hand out the o...
Oct 26, 2019 by vipul agarwal
Milkbasket - Wrong item delivered Closed
I had ordered Old Spice shaving cream "Original" on *nd October. Milkbasket delivered "Fresh Lime" instead. I raised the issue and be again ordered "Original" on *rd October. Milkbasket again delivered "Fresh Lime". I raised the issue again. I ...
Oct 07, 2019 by Ranjan Kaushal
Milkbasket - Wrong item delivered Closed
I had ordered Old Spice shaving cream "Original" on *nd October. Milkbasket delivered "Fresh Lime" instead. I raised the issue and be again ordered "Original" on *rd October. Milkbasket again delivered "Fresh Lime". I raised the issue again. I ...
Oct 07, 2019 by Ranjan Kaushal
Milkbasket - Product not delivered Closed
I ordered * kg honey from milkbasket...I did not receive the product...thereby raised an issue with customer care..they unamously closed the issue without delivering the product or refunding the money...the customer redressal is terrible...most...
Oct 05, 2019 by Vidhi jain
Milkbasket - My amount is not returned back Closed
My account is being closed by Milkbasket but my remaining amount is not returned back...
Sep 18, 2019 by Jyoti
Milkbasket - Items not delivered Closed
I ordered total ** items from milkbasket and already paid the amount but I received only * trying to reach the customer care but no response ...
Sep 17, 2019 by Manjusha
Milkbasket - Order not delivered Closed
I had ordered * items through the app and only one item was delivered on ** Aug ****. * L amul milk and one amul paneer were not delivered total amount Rs.***. When I complained, it showed compliant resolved after some time but no refund has be...
Aug 14, 2019 by Gaurav mehra
Milkbasket - Vegetables not delivered Closed
I have not received all the veggies which I ordered worth reading ***.please refund me my money. ...
Jul 20, 2019 by Komal
Milkbasket - Order not delievered Open
Milkbasket has charged me for the order.Thats undelievered and i hvnt yet received back my money..The order is dated **july coated ₹*** ...
Jul 15, 2019 by Ruchika
Milkbasket - Wrong order delivered Closed
This happened with me *rd time. They are delivering the wrong order and also deducting the amount from my account. This time also I ordered bread and they delivered bournvita. Worst is no one is thr to solve my query and I didn't get the ref...
Jul 11, 2019 by Shine
Milkbasket - Order not delivered and no response from vendor Open
I have recharged my milk basket account with amount **** and after that, I have ordered milk of amount **. But I didn't receive my order and money is deducted from my account. I have raised the issue, sent an email as well but no response. Due ...
Jun 02, 2019 by Shashank Tyagi
Milkbasket - Product Not Delivered Open
I ordered milk from MilkBasket and the same was not been delivered, when I raised the issue on Customer Care Forum they mentioned that it has been resolved. Now I don't understand that neither the milk has been delivered nor they have refunded ...
May 29, 2019 by Siddharth Singh
Milkbasket - Cashback not fulfilled Closed
In the promotion period, I made a purchase above *** and hence I have to get *** cashback. But they didn't give me and didn't respond to my query. They deleted the query later and now there is no written record. I dropped a mail too and no answ...
Mar 18, 2019 by Sai
Milkbasket - Cashback Promotion not fulfilled Closed
Milkbasket advertised that on signing up, money spent on first * days will be returned as cashback (upto ₹***). On asking for the cashback on *th day, they simply refused by saying that I had not applied the coupon while signing up, whereas I...
Dec 30, 2018 by Priyanshul Govil
Milkbasket - Services stopped but no refund Open
The company accepts an advance payment and puts it in my wallet. The ordered items are delivered for some days but later the area becomes unserviceable. Now I have been asking for a refund and fighting with their customer care executives for mo...
Nov 16, 2018 by Pallav Gupta
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