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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Merchandisewala.com?
If you are not satisfied with Merchandisewala.com, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Merchandisewala.com
But before filing a complaint, you should
a. Contact the customer support of Merchandisewala.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Merchandisewala.com - Package not delivered Open
I ordered a pair of shoes from merchandisewala.com on **th April ****. Made an online payment of INR **** and was informed that the delivery takes ** days max. Even after * months, I haven't received my shoes. There is no option to file for ref...
Jul 04, 2019 by Ritesh Kutty
Merchandisewala.com - Package not delivered from merchandisewala Open
I purchased shoes from merchandisewala.com on **th April **** worth ****.** INR. I was informed that it takes minimum **-** days for the shipment. However, it's been more than * months and I haven't received my order or any shipment confirmatio...
Jun 21, 2019 by Divyanshu Bhatt
Merchandisewala.com - Package not delivered Open
I have purchased cleats from this site and they have not given me any delivery details or order update after more than a month. There has been no reply to the emails addressing the same....
May 24, 2019 by KARAN JAFAR
Merchandisewala.com - Package not delivered even after 25 days Open
I had ordered a pair of nemeziz studs from merchandisewala ** days before. They said they would deliver it to me in ** days. They are not replying to my messages. I would like to have my refund....
May 23, 2019 by Alan
Merchandisewala.com - Package not delivered Open
I have ordered a pair of studs from merchandisewala and I have already made the payment of rupees **** from my card. When I ask them about delivery they are not giving any satisfactory answers and I am sceptical about them. They are not replyin...
May 15, 2019 by KIRAN C KHARE
Merchandisewala.com - Package not delivered Open
I have ordered a pair of studs from Merchandisewala and I have already made the payment of rupees **** from my card. When I ask them about delivery they are not giving any satisfactory answers and I am sceptical about them. They don't have "can...
May 15, 2019 by Shubham Malik
Merchandisewala.com - Package is not shipped Open
I have ordered a product from pynkvilla.com (now they changed their name to merchandisewala.com) on ** March ****. Still, they have not shipped my order. I have paid the full amount. They are not replying to my emails and messages. They have ev...
May 06, 2019 by Shubham Arvind Deshmukh
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