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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Meesho.com?
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1. Go to "File a Complaint" form
2. Choose Meesho.com and write your complaint in detail
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4. Get refund / replacement / damages from Meesho.com
But before filing a complaint, you should
a. Contact the customer support of Meesho.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Meesho.com - Wrong product delivered seller not accepting return Open
I placed an order from meesho for a heavy embroidered yellow anarkali suit with dupatta set worth INR **** on **.*.****. What I received on **.*.**** was a completely different & wrong product - a very light, blue kurti worth INR ***-*** (not p...
May 25, 2024 by Manisha Rustagi
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