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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Meesho Reseller Co first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Meesho Reseller Co - Wrong product delivered Open
We ordered Nesscafe classic coffee *** gm package for Rs. ***/- Instead we received ** gm package showing MRP as Rs ***/- . On the app when we are trying to return / exchange the product , it is being shown - For this product there is no facili...
Jul 01, 2021 by Charanjit Singh Khurana
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