How to file a complaint against Medlife.com?
- Go to "File a Complaint" page
- Choose Medlife.com and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Medlife.com
Medlife.com
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Helping you with Medlife.com complaints
If you want to complain about a problem that relates to Medlife.com, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Medlife.com services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Medlife.com?
If you are not satisfied with Medlife.com, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Medlife.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Medlife.com
But before filing a complaint, you should
a. Contact the customer support of Medlife.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Medlife.com
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Medlife.com - Wrong medicine delivered and refund not received Open
On *rd may **** i ordered ludura *% cream from medlife which is of rs *** in medlife website and on *th may i recieved my package but the package i recieved is not the medicine that i order instead of ludura cream i received * packets of Olsar ...
May 24, 2021 by Ramesh Rawat
Medlife.com - Empty box delivered Open
On **/**/**** my order number OR*********A has been delivered in good packaging condition from outside and I am shocked to open the box, the box is filled with paperboard and bubble wrap only and not a single medicine available inside the box. ...
May 09, 2021 by Saayan Ray
Medlife.com - Misusing my order and amount Open
Hello, I have ordered my medicine vide the order no. OR****TKB-***A on **.**.**** for ** number of medicines for amounting to Rs.***.** and paid in online also. After that, they have cancelled one of medicine from my order called Savlon ***ml ...
May 07, 2020 by Chandra Sekhar
Medlife.com - Refund not received Closed
I have ordered veet full body waxing kit for dry skin- ** strips (*packs) from "Medlife" app on **th April,**** and then only i have cancelled my order. My order id- OR****HKB-***A & OR****HKB-***A My transaction id- OR****HKB-***A_*_C & OR...
Apr 30, 2020 by Ankita Ghosh
Medlife.com - Refund offor order with retun of 4 strip of Duphaston Closed
For the order OR****KYA-***A dated **.**.****,I have wrongly ordered * strip of Duphaston **mg instead of only one....
Apr 23, 2020 by Nitin Vispute
Medlife.com - REFUND RS 303 ORDER NO Closed
REFUND AMT ***/- AGAINST ORDER NO OR****KQA-***A DATE **.**.****...
Apr 20, 2020 by MUKESH KUMAR MODI
Medlife.com - Refund not received in Covid 19 money Crisis Situation Open
I have ordered some medicines at Medlife.com. Order OR****PIB-***A has been cancelled, but not getting refund in Covid ** money Crisis Situation. Helpline number not working ************....
Apr 12, 2020 by Krishnasish Senapati
Medlife.com - They cancelled my order and didn t refund my money Closed
I have ordered AHA glow face wash *** ml online from medlife on **th March. They accepted my order but after sometime time it showed that my order got cancelled . They did not sent any message to me regarding the order or refund of money. I sen...
Mar 20, 2020 by Pallavika Dutta
Medlife.com - Extra Money Has been Charged for my order Closed
I had order ** formitol tablet and after discount they charged me ***.** rupees but when i received the order i there is only ** tablets inside the package.My order id is -OR****NFB-***A Phone-**********...
Mar 07, 2020 by Nafisa sultana
Medlife.com - Cash demanded for a prepaid product Open
I ordered medicines on *th Aug ****, delivery was promised on *th Aug. But till now delivery is not given. The courier guy who came refused to handover the package since according it is cash-on-delivery. I spoke to the customer care, filed a co...
Aug 09, 2019 by BHAVNA AGARWAL
Medlife.com - Lab test package booked not get reports Open
I had booked lab test packages from medlife for my parents. The medlife person came at home and collected blood and urine sample on ** June ****. Also, he collected cash amount on the same day and assured me that the report will get via email w...
Jun 26, 2019 by Pravin Sarda
Medlife.com - Not refunding my money Open
I ordered medicines from their app for which I added *** in their wallet. After * days they messaged that your product can't be delivered. Then I contacted their customer care for my refund but they are saying you have to purchase we will not r...
Apr 09, 2019 by Shashank
Medlife.com - Different item delivered Closed
Different item delivered and I want to cancel it. But the customer care executives are not responding. Please help me with this. ...
Mar 16, 2019 by Deepa Gupta
Medlife.com - Medicines not delivered Open
I ordered medicines amounting to Rs **** on **rd Feb ****. I made the payment online through ICICI bank debit card but on the last page, an error occurred. But the money got deducted from my account. I immediately called the Medlife customer ca...
Mar 15, 2019 by Navneet Kaur
Medlife.com - Double payment taken by the delivery boy Open
On Saturday * March **** I received my medicine from medlife order ID OR****VQ-***A is of amount ****.** on delivery been paid through SBI debit card and cash. On first swipe, the error was shown and the transaction was cancelled so the deliver...
Mar 07, 2019 by Sanjay Gupta
On **-**-****, I placed an order on medlife.com for protein powder and made payment through my phone pe wallet - rs.***.**. But today the delivery personnel is saying it is a cod....
Feb 07, 2019 by SAMUEL JEBARAJ
Medlife.com - Package not delivered Open
Registered phone no- ********** Order Id- OR****TBA-***A I have completed my payment through phonepe app during the time of ordering, but delivery boy asking for money as above the box "COD" is written. And delivery failed two times till toda...
Jan 12, 2019 by ABHIJIT BISWAS
Medlife.com - Cash demanded for a prepaid order Open
I ordered medicines on *nd Jan ****, delivery was promised on *th Jan. But till now delivery is not given. The courier guy who came refused to handover the package since according it is cash-on-delivery. I spoke to the customer care, filed a co...
Jan 09, 2019 by Aparna
Medlife.com - Wrong Medicines Delivered Closed
Instead of ordered insulin cartridges worth of ****, received a wrong medicine worth of *** Rs, when we were not at home. As it was insulin maid put in the refrigerator and we realised after * days when we had to use it. Raised a complain and r...
Nov 25, 2018 by MURALI KRISHNAN RAJENDRAN
Medlife.com - MEDLIFE delivery boy abuse and no action taken after complaint Closed
I ordered medicines long back and delivery boy came to deliver the medicines. He asked wife and my family to pay more that Invoice bill for his pocket expenses. When my family denied giving the extra amount, he started shouting on my wife and o...
Nov 16, 2018 by tushar french
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