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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mastanifab?
If you are not satisfied with Mastanifab, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mastanifab and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mastanifab
But before filing a complaint, you should
a. Contact the customer support of Mastanifab first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mastanifab - Wrong product deleverd Closed
Mastanifab website is fake because they deleverd wrong product and when I return this product so they have no phone number and wrong email I'd and no return and replace my product they deleverd me very cheap only *** rupees product and this web...
Aug 22, 2019 by Akanksha shukla
Mastanifab - Big size ddelivered Closed
Ordered for two kURTI'S vide order no MSF**** ***** & *** on **.**and delivered on **th July thru EKart. Tried to inform about the size variation thru the avialable email but failed. Need replacement with small size of the same....
Aug 21, 2019 by Parthasarathi Srinivasachar
Mastanifab - Received low quality saree Open
I ordered a saree which is the cost of Rs.****. They sent poor quality not exactly what shown on the website. Please help....
Apr 25, 2019 by Md ariff
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