File a Complaint against Makemytrip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Makemytrip - Refusing refund cancellation of tickets Open
We booked tickets to Japan and return. Due to covid-** outbreak, Malaysian Airlines cancelled flight. We decided that we will postpone the trip and tried to raise refund as well as cancellation request, but everytime, the website shows "Your re...
Mar 25, 2020 by Ramya
Makemytrip - Refund of air ticket Closed
Have tried cancelling ticket from both MakeMyTrip (agent) as well as AirAsia, but its not enabling us to cancel the tickets, not even allow us to open the link. Date is closing and the amount refunded will also keep reducing....
Mar 25, 2020 by Yash Sharma
Makemytrip - Ticket Refund issue Closed
Booking Ref#AMGMSJ Booking IDNN************* Travel Date: *th April **** Due to Covid-** and curfew by indian govt, I would like to cancel my trip and get refund. Tried makemytrip multiple times but my call was not answered. Sent email als...
Mar 24, 2020 by VENKITTANARAYANAN
Makemytrip - Refund cheated Open
I cancelled my flight to Kuala Lumpur from Chennai. When I wanted to cancel my flight the refund calculator in the MakeMyTrip App showed refund will be Rs.*****/-. So I proceeded and cancelled the booking on **th March ****. The status of refun...
Mar 21, 2020 by Samuel Lazarus
Makemytrip - Makemytrip not giving a refund Open
My flight was cancelled by the airline Lufthansa. Makemytrip is not giving me the option to claim for refund or even showing the cancelled flight in the website/app. even though the airline is ready to refund, MakeMyTrip is not giving me the op...
Mar 17, 2020 by Smitha Nittur Gopal Krishna
Makemytrip - Flight cancellation is not informed by MakeMyTrip website Open
I book a flight from Osaka to Bengaluru on **.**.**** through Makemytrip website. Unfortunately, flight got canceled and they were not informed well in advance. Due to which I had to book another flight immediately which is much costlier. And ...
Mar 10, 2020 by Godine Raja Sekhar
Makemytrip - Money not refunded for a cancelled international ticket Closed
I booked a round trip from Bangalore to Seattle (travel date ** Feb and returning on **th Feb ****). My plans got changed and I had to advance the start by a day, so cancelled the booking and did a NEW booking for the ENTIRE trip. I did the can...
Mar 06, 2020 by Shilpa Sethuraman
Makemytrip - Not arranged ticket Closed
Booking ref number : kbf*bt and kbehse. Flight of Air Tanzania was delayed in JNB by about more than *hr ** minute which was supposed to reached by **:** pm at JNB whereas Air Tanzania was reached at after **:** on date **/**/****. This fli...
Feb 25, 2020 by paresh virani
Makemytrip - Jet irways refund money Closed
we had booked our flight tickets from makemytrip on **th January **** all jet-airways flights from Bombay to Amsterdam , Barcelona to Amsterdam and Amsterdam to Bombay. Booking id-NN************* no emails or refund has been received t...
Feb 19, 2020 by vishal desai
Makemytrip - No support from makemytrip for both flights and hotels booked through it Open
I have bene booking my trips (flights, buses, hotels etc.) through makemytrip only. Recently from **** itself, makemytrip has been providing terrible services in respect of the bookings. and just ten days ago, my flight booked through their por...
Feb 17, 2020 by Shiwani
Makemytrip - Service denied at last moment and false commitment Open
I booked a cab from makemytrip from pune to mumbai international airport but at last moment at pickup time they said no cab is available and vendor doesn’t picking the call so you arrange from your side. Even pick up was confirmed * hours bef...
Feb 09, 2020 by Sunil Singh
Makemytrip - Refund for Hotel Cancellation Closed
I did a last minute planning to travel to Pondicherry with my family and wanted to book beach resort. I searched beach resort on makemytrip website and did the booking one night before travel. I booked the resort for two nights stay, two rooms ...
Feb 06, 2020 by Gaurav Saxena
Makemytrip - Refund not received Open
I had booked hotel for two night stay via MakeMyTrip in London from **th - **th Jan ****. I reached out to the hotel on my desired time and checked in. I had booked single room by reading the advertisement on MakeMyTrip wesbite very clearly abo...
Jan 30, 2020 by Rohit Sehgal
Makemytrip - Refund not received Open
Sir, I am Dr Dharanivasan, doing a Postdoctoral study in Israel. I have booked a flight ticket in Arkia Airlines to fly from Tel Aviv, Israel to Cochin, Kerala, India on **.**.**** in an advance of three months (**.**.****) using MakeMyTrip we...
Jan 22, 2020 by Dharanivasan Gunasekaran
Makemytrip - Ticketing Refund due to Visa Refusal Open
I booked an Lufthansa international flight ticket through MakeMytrip from Delhi to Berlin on **st December ****, but was unable to travel because my Schengen Visa application was rejected by the Germany embassy. When I contacted MakeMy trip and...
Jan 03, 2020 by Ratan SidKishore
Makemytrip - MMT black rewards not added Closed
I have spent more than * lacs in Make my trip portal, and expected the rewards as mentioned in form of MyCash in MMT wallet. I had flight booking on **nd Dec ****, and hotel booking checkout on **nd Dec ****, Now they added travel spend for Fl...
Jan 03, 2020 by Ravindra Khokharia
Makemytrip - Mmt sold and still selling non baggage tickets as baggage ticket Open
I booked a flight (Thai Viet jet *** from Bangkok to Phuket) with a higher fare on MakeMyTrip which did not mention that Checkin baggage was not allowed. For every other flight, it was clearly mentioned whenever it was a hand-baggage only fare....
Dec 31, 2019 by Ajit Brundavanam
Makemytrip - Account Blocked Closed
Since * Months I can see that My Makemytrip account has been blocked. i.e When ever I try to make any booking it goes till payments but after that it do not allow for payment. I raised this concern from MMT care, and there response is like fro...
Dec 17, 2019 by Vivek Agrawal
Makemytrip - Flight cancelled by Jet airways Open
Booking ID: NN************* via make my trip. I have done booking on Feb *, ****, at *:** PM. To and Fro from Belgium to Bangalore. Jet Airways flight had canceled. To date, after doing multiple follow-ups I received no refund. Could you hel...
Dec 03, 2019 by Praseetha MS
Makemytrip - Ridiculous hotel room booking service from makemytrip Open
I am saddened and disheartened by the very recent disappointing experience with the Make My Trip bookings. The way they have provided the service was very much unprofessional and unethical. Their executives Taniya, Rahul Jain, Heena, Kanchan S...
Nov 22, 2019 by Ranjit Patil
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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