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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Makemytrip - Makemytrip is not refunding money for holiday package cancelled due to coronavirus Closed
I booked honeymoon package for june ****, the trip got cancelled due to coronavirus pandemic. I tried uncountable times to contact them, but it was no use. Finally in April **** i was able to contact them. They said malindoair is not refunding...
Apr 28, 2021 by vivek kumar
Makemytrip - Credit shell amount not refunded Closed
My Spice Jet flight booked on March, **** via MakeMyTrip with PNR : LFFZRN was cancelled due to COVID-** restrictions and the company had created a credit shell for the flight ticket amount. As per Government updates the company is supposed to ...
Apr 22, 2021 by MOHANA DAS
Makemytrip - Money deducted Closed
On *th April *:** am I booked hotel in MakeMyTrip app without login, I have done the payment using UPI option available there, I have used Paytm upi for the payment but in the MakeMyTrip app it showed me payment server error. The money has been...
Apr 09, 2021 by Arpit Baranwal
Makemytrip - Refund not processed Closed
I cancelled AirAsia flight for * passengers. The refund was processed successfully by AirAsia airlines to MakeMyTrip on **th of March. But the refund has not been processed by MMT into my bank account (original payment method). There is no help...
Apr 08, 2021 by Riya Jain
Makemytrip - Booking Failed Closed
While trying to make flight booking for above route via Credit shell balance, Booking is failing and unable to get confirmation and PNR number....
Mar 29, 2021 by Gowssik
Makemytrip - Refund not issued by MMT Closed
Hello Team, I've booked ticket last year from Mumbai to Lucknow via MMT. I've paid **** rs. my flight was cancelled due to covid situation. Now I got an email from airlines that they have initiated my refund but when I tried to get details on...
Mar 22, 2021 by Vikas Dubey
Makemytrip - MONEY STUCK WITH MAKEMYTRIP Closed
I had booked flights in **** via MAKEMYTRIP for a family trip viz GO AIR for BOM-COK-BOM . Travelling was only in May ****, but Covid hit and we were unable to travel. Money was put into escrow account, as was earlier informed by airlines and ...
Mar 16, 2021 by AJIT RAVINDRAN UNNITHAN
Makemytrip - Refund failed Closed
My flight booking ID NF************** AMD-CCU was cancelled on *th March ****. Then Makemytrip also sent a mail to me that a refund is in progress. but some days later another mail sent from your side that due to some technical issue refund w...
Mar 12, 2021 by Sunanda Guha
Makemytrip - No refund till now Open
I have booked train ticket in makemytrip ...and the seats are not confirmed and ticket got cancelled automatically...it's been so long...they haven't given any refund nor I couldn't contact customer care also....such a waste app....not giving p...
Feb 23, 2021 by Akhil raj
Makemytrip - Flight got canceled Closed
Hi Team, I have booked a round trip from Delhi to Male using MakeMyTrip service. You can find the flight details in the trailing mail. However, the Srilankan airlines are not operational since March **** and no body from your side informe...
Feb 18, 2021 by Ankur Mishra
Makemytrip - Booking not confirmed Open
I just paid Rs.***** through Induslnd bank (net banking) on MAKE MY TRIP for two seats of TrueJet Ahmedabad to Nashik flight on **th Feb **** ; the booking failed and I didn't get any tickets but the amount got deducted. I need REFUND for the s...
Feb 17, 2021 by Randhir Chaudhary
Makemytrip - Hotel booking Closed
Money debited from my account but hotel booking not confirmed. Transaction reference is IGAKMSDQ** on ** feb **....
Feb 16, 2021 by abhishek raj
booking id NL************* in which the return flight was cancelled by airasia and MMT team members asked to claim refund option so that they can book us an another flight, and now they are asking an extra charges of **** for change in the fli...
Feb 12, 2021 by jayasree
Makemytrip - Booking not completed money deducted Closed
I was booking a hotel room. Money was deducted from my account but the MakeMyTrip app said the transaction failed. I did not receive a booking ID or a confirmation email or text from MakeMyTrip. The booking is not being reflected in the "My Tri...
Feb 01, 2021 by Ayushi Chaturvedi
Makemytrip - Flight Ticket Refunds Open
Had booked a Turkish Airlines Return flight from Mumbai to Dublin dated June **, **** which was rescheduled and later cancelled due to covid and the airlines has already refunded the complete amount. MakeMyTrip did not even call or bother to ge...
Jan 19, 2021 by Anthony Raivellur
Makemytrip - Fraud by MAKE MY TRIP Open
I booked a flight ticket in MAKE MY TRIP and after that I cancelled it for some reasons. The refund for that cancelled ticket was not initiated to me till now. I raised a refund request and it's been more than * months. Not even a single penny ...
Jan 19, 2021 by Balaji Vishnu Sai Vanapalli
Makemytrip - Make my trip not provided full refund Open
I had booked tickets per MakeMyTrip vide booking ID NN*************. Flights got cancelled owing to COVID and Emirates airlines informs full refund provided but MakeMyTrip has not even refunded ** percent of fare paid...
Jan 19, 2021 by Gopinath pullot
Makemytrip - Less refund received from make my trip Closed
I have booked a ticket from makemytrip under Booking : NN************* PNR NI*W*Z. But due to coronavirus the flight was cancelled and the airline have refunded Rs. *****/- (FULL REFUND) to makemytrip for refund to me. But makemytrip has refun...
Jan 17, 2021 by Rohit Kanoi
Makemytrip - Refund from MakemyTrip for Cancelled Air ticket Closed
I had a booking through MMT(MakeMyTrip) My Flight Ticket was cancelled by GO-Air due to lockdown. Go-air refunded the amount to MMT but MakemyTrip is not reachable on this case. Even MMT has deleted my Trips History from their portal, Hence I a...
Jan 15, 2021 by Yogesh Kumar
Makemytrip - Refund Not Availed Open
i cancelled my flight by talking to spice jet airlines because of the difference in timings. so, they initiated the refund to the travel agency i.e., makemytrip on the same day. it's been around ** days, i haven't received the refund. makemytri...
Jan 06, 2021 by Chaitanya Kumar P
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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