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Makemytrip
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How to resolve Makemytrip complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - Visa is not delivered yet Open
We are trying to contact customer care for the visa.. they are not supporting to communicate ...
Feb 07, 2023 by chitra m n
Makemytrip - Hotel cancellation refund refused Open
The hotel 'The Orchard Resort' was ***% refundable till Mon, ** Dec ****, **:** AM. MakeMyTrip had given me the attached booking voucher. It states that the booking was ***% refundable till the time of check-in. ** hours before check-in,...
Jan 22, 2023 by Prashant Dhairyasheel Pawar
Makemytrip - Refund of cancelled bus Closed
My Bus from Bangalore to Goa, dated **rd December ****, had been canceled by the bus operator. I have raised the request with MMT to initiate the refund, request id - *****************. There is no update on this yet. On contacting the bus oper...
Jan 03, 2023 by Sibani Mohanty
Makemytrip - Terrible experience on customized tour package Closed
Terrible experience on a vacation trip undertaken through Make My Trip Planned a vacation for our family and approached Makemytrip (MMT) to customize a trip for * days, and * nights to Rajasthan, viz Udaipur, Jodhpur, and Jaisalmer. MMT charg...
Dec 31, 2022 by Jaideep Majumdar
Makemytrip - Missed my flight because of the Makemytrip cab services Open
I booked a Holiday package from *th to **th December. It includes flights to and fro, Hotels and also cab services. While we are returning from Ooty to Bangalore, cab services from Makemytrip didn't reach the destination on time and gates ...
Dec 17, 2022 by Ravikiran
Makemytrip - Makemytrip has not refunded back my money Closed
I had booked a bus from Varanasi to delhi through makemytrip, the day of departure bus company ATS travels told us that they can't come there bus is broken they told this us at the last moment, after that i requested for claim of my money and n...
Nov 19, 2022 by Lakshya jantwal
Makemytrip - Ineffeciancy of service and not commitment post charges taken Open
With respect to my booking id mentioned in the subject line. My flight was booking from Mumbai to Goa at the actual scheduled time **:** am, I noticed tonight while confirming a web check in that the flight is rescheduled to **:** Hr (*:** Hour...
Nov 12, 2022 by Sawan Dubey
Makemytrip - After buying zero cancellation plan i didn t get the full refund Open
I have cancelled my flight from sarjah to new delhi on **october the refund i get in my account is only ****rupees but i already add the zero cancellation plan for ***% refund for cancellation made before **hours before departure but i didn't g...
Oct 23, 2022 by Akash Yadav
Makemytrip - Refund not recieved Closed
In april ****, I had Rs. **** as my wallet balance, I created request for this amount to be refunded back to my bank account in april. I have been chasing since through emails but get a response that the request is closed. Neither the amoun...
Sep 29, 2022 by Madhava Shenoy
Makemytrip - Bus Journey cancelled at last moment and bus fare not refunded Open
Hello Team, I had booked tickets for **th april **** from Chandigarh to manali. attached are the tickets for this trip. On **th april ****, I had received the message that "due to unavoidable reasons the bus has been cancelled. Please cont...
Aug 30, 2022 by Manish Chauhan
Makemytrip - Bus booking refund Open
I have book the bus ticket from makemytrip but bus is cancelled by bus operator . Refund will process within * working day but still refund not received ...
Aug 23, 2022 by Chetan bapu deshmukh
Makemytrip - MMT denied Checkin Open
Booked a hotel through mmt for the dates **/**/****-**/**/****. When i reached the hotel, they denied me check in telling that they were fully booked. I tried contacting the mmt customer care for resolution, they told they will resolve the comp...
Jun 17, 2022 by Kunwar Vikrant
Makemytrip - Refund for the trip cancelled Open
I have paid an amount of ₹**** for which money has been debited from my account but the payment process has been lapsed and no trip was booked. I request you to look into the issue and kindly do the needful....
Jun 16, 2022 by Karthick C
Makemytrip - Refund not given Open
I booked a flight through their app and gave ***** but it has been almost three years they have not refunded my money. I have made n number call and sent n number of mails. I really don't know what to do. ...
May 29, 2022 by Shikha Gupta
Makemytrip - Refund not given Open
On **th April **** I had booked one flight ticket from visakhapatnam to chennai by using my younger brother amazon prime account and paid **** rupees and its PNR was ERVZTX. But soon i realized my mistake. Actually this ticket was booked by mis...
May 12, 2022 by SALIL VIDYARTHI
Makemytrip - REFUND OF AIR FARE Closed
I had purchased * Air Tickets from makemytrip.com to travel from DEL to Kullu on **th Jan'** ,the tickets were booked in Air India flight.I had paid Rs *****/- for these flight tickets.However one ticket in respect of Dr Hira Lal Sharma was can...
Apr 05, 2022 by Supriya Sharma
Makemytrip - Refund for Cab Closed
I booked a cab service in Bangalore for * days with booking ID: NC**************. They outsourced it to some other company which further outsourced it to another company. When the cab arrived, I noticed the cab number and driver is different, I...
Mar 26, 2022 by Joseph Gomes
Makemytrip - Refund Open
This is regarding our connecting flight from Bhopal to Srinagar (via Delhi) on **th Oct ****. Our flight from bhopal to delhi got delayed due to bad weather conditions due to which we missed our flight from Delhi to Srinagar. We went to the Air...
Jan 24, 2022 by Prachi Dekate
Makemytrip - Refund not received for cancelled flight Open
I have booked * tickets for an international flight from India to USA and made the payment of USD $**** (Booking ID UN*************) on March **, ****. The flights were cancelled because of COVID lockdown. It's been ** months and I'm yet to ...
Jan 16, 2022 by Ishtiaq Ul Haq Syed
Makemytrip - Makemytrip is not returning money for cancelled flight due to pandemic Closed
Hello Admin, I have been using makemytrip.com for a few years now. . They're service used to be good till Feb ****. But, now they have become sloppy, their customer advisors have become arrogant and experience with them has just become horr...
Jan 06, 2022 by Bhavin Tanna
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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