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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Makemytrip
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a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Makemytrip - Did not provided flight details correctly and i suffered mentally Open
Hi, I have booking my flight tickets on **th of October **** via make my trip from (Chennai to Melbourne) Qantas airways and my booking id is NN*************) and the travel date was **nd October ****. Chennai to Melbourne it was a connec...
Nov 17, 2017 by Edagatla manoj ravi shanker
Makemytrip - No pickup cab came on pickup point , No refund Open
id: NC*************** I have booked cab form shirdi to mumbai for **.**.**** at *.** am. and money for same has been deducted from account and confirmation message for the same also received by me.The driver details was given by MMT .But ...
Oct 25, 2017 by DEEPAK MEDHE
Makemytrip - Incompetent cab driver Closed
A near perfect trip spoiled by MakeMyTrip. We booked the cab to take us to Ooty and back via MakeMyTrip. They took **% as advance online. After that they did not bother. That is their cut. They hand over the booking to a vendor. This vendor cou...
Oct 12, 2017 by Rita Kakkar
Makemytrip - Non disclaimer leading to financial loss and mental agony Open
Hi! This is with reference to my Booking ID : NN*************. While making the Air Asia bookings on the mobile app, nowhere is it specified that we have to buy the checkin luggage. Just like there are ground rules and universal facts, the s...
Jul 30, 2017 by Surabhi Patodia
Makemytrip - Different amount refunded than what showed in website Closed
During cancellation of my flight ticket the website shows I will get refund around ***** then I confirmed the cancellation. However after a day I received email and call from makemytrip claiming I will receive *****. When I checked woth the c...
Jul 23, 2017 by Umashankar Ramalingam
Makemytrip - Didn't pay me back my full cancellation refund from air india against their own T&C Open
I had booked to and fro tickets for * passengers from Kolkata to Singapore. I then cancelled one of the passengers from return flight(Singapore to Kolkatta) by calling the airlines. The airlines confirmed that as per policy **** rupees will be ...
Jul 08, 2017 by Pradeep Kumar Subudhi
Makemytrip - Confirmed booking got rejected Closed
Hi Make my trip Complaint number (Reference ID)- ******-****** Booking ID: NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* I h...
Jun 29, 2017 by Priyank Pant
Makemytrip - Auto Cancellation of Hotel Booking on Day Before Checkin Open
Hi Team, Please find details of issue, loss, mental torture I faced due to MMT May **: Falling for thier add saying upto **% off and additional **% discount on Citibank Card, I saw a deal of MMT assured Hotel in Darjeeling - Khush Alaya, ...
Jun 14, 2017 by Manasa Holla
Makemytrip - Cancelled my booking and created alternate booking without asking Open
i have made booking on **-May-**** for indigo (chandigarh to hyderabad - * hours flight) roundtrip (hyderbad to chandigarh -* july)with the booking id NF************* from makemytrip . the company cancelled the booking and made alternate bookin...
Jun 07, 2017 by Tejpreet Kaur
Makemytrip - Hotel booking forcefully cancelled inspite of full payment Closed
I had booked hotel for darjeeling from **/**/**** till **/**/**** , at khush alaya - sterling holiday resort , darjeeling booking id nh ************* and from **/**/**** till **/**/**** booking id nh ************* in the name of vinay dugar thr...
Jun 05, 2017 by VINAY DUGAR
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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