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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Makemytrip - Baggage Closed
When I booked my flight ticket, it showed that I can carry **kgs of baggage. But after paying for ticket. Now the airline says I can only carry ** kgs. I called Makemytrip customer service. But they haven't resolved. I could have booked any oth...
Oct 30, 2019 by Yakshith R
Makemytrip - MakeMyTrip cab delayed by an hour Open
I booked a cab from Bagdogra airport to Gangtok and I kept waiting until the cab arrived an hour late.On complaining, MakeMyTrip offered me a compensation of just Rs*** for the hassle i went through all the while frantically making calls to the...
Oct 19, 2019 by Debjani Chakraborty
Makemytrip - Check in Denied for reserved and paid hotel Open
I would like to share my bad experience with #MakeMyTrip. I made a reservation (NH*************) for a hotel in Hyderabad from **th Oct **** to **th Oct ****. I paid the amount in full. When I went to the hotel to check-in, they denied the che...
Oct 15, 2019 by Jibin vadakkethalakkal antony
Makemytrip - Had valid ticket from makemytrip We as turned away at the gate Open
Had valid ticket from Mumbai to Dubai. Was turned away at the gate saying ticket is invalid. ...
Oct 14, 2019 by Vignesh Santhanam
Makemytrip - Make my Trip wont refund the flight booking cancellation for their own fault Closed
I have a connecting flight on **th October from varanasi to chennai (spice get) then from chennai to bangalore (indigo) on the same date. Spice get changes their flight schedule and now it conflicts with the indigo flight. I contact makemytrip...
Oct 08, 2019 by Yatharth Surana
Makemytrip - No refund for cancelled hotel booking Closed
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
Makemytrip - Refund for cancellation of hotel from company Open
I did confirmed booking with amount ****Rs for Hospitality in Cherrapunji. Reference for booking - NH*************. After reaching the property I was informed no booking confirmed. Being with a kid, I know what all issues being faced by me and...
Aug 29, 2019 by Nidhi Ghangas
Makemytrip - Wrong hotel booking and no refund Closed
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Makemytrip - Poor service Closed
Hi...i have booked a holiday through makemytrip and not happy with the service provided.i am a solo traveler and the hotel that is booked in not good as well.i am asking for upgradation and not getting the desired support Already my family is ...
Aug 10, 2019 by Gayathri p
Makemytrip - Unfair practices by MMT Closed
I recently made a international hotel booking for Phuket, Thailand for which I used my MMT Black account. Being a black member I use MMT for all my travel bookings which accounted for more than * Lakhs last year (which is the highest milestone ...
Aug 07, 2019 by Vineet
Makemytrip - Nonreceipt of invoice Closed
We have booked one ticket from Ahmedabad to Sanfrancisco on **th January, **** vide their booking id no. NN************* by paying an amount of Rs. **,***/-. Due to some reason I have rescheduled this ticket for which I had paid an amount of Rs...
Aug 06, 2019 by Rajani Vasan
Makemytrip - Booked hotel does not exist abroad Open
I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...
Aug 03, 2019 by Avinash Bharatharaj
Makemytrip - Hotel denied check in through Makemytrip Open
I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...
Jul 21, 2019 by Karan Sikri
The refund pertaining to a flight (Indigo airlines) booked from Bengaluru to Mumbai is pending to be processed from Makemytrip. Unable to contact customer care. When Indigo was contacted they informed that they have processed amount to Makemytr...
Jul 18, 2019 by Krishnan P
Makemytrip - Refund not given Open
I have booked my ticket through Make my trip from Roorkee to Delhi on * Jul ****. Tickets were cancelled on * Jul **** by the bus operator. I have contacted through the mail but I didnt get any response....
Jul 08, 2019 by Nidhi
Makemytrip - Refundpending from MakeMy Trip Closed
I had booked * tickets on * February from Mumbai to Manchester N Manchester to Jfk return for **th May **** n ** june **** respectively for Jet Airways from Make My Trip. I had done the payment thru credit card . Without my knowledge on **th A...
Jul 05, 2019 by Neha kate
Makemytrip - Cheated by MakeMyTrip Open
I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...
Jul 01, 2019 by Shama
Makemytrip - Misinformation Harrassment of MakeMyTrip Closed
Dear sir / madam, Booking done through MakeMyTrip. Booking id : NH*************. Mmt lodge in malda . Booked for Pallavi Jaiswal. She was accompanied by her mother . For a office trip. While reaching the hotel, hotel staff informed that ...
Jun 30, 2019 by Riazuddin Ahammad
Makemytrip - Resort booking cancelled without notice Open
I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...
Jun 07, 2019 by Sadik shaikh
Makemytrip - Refund not done Open
We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...
Jun 05, 2019 by SANJAY MITTAL
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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