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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Makemyhobby.com first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Makemyhobby.com - Package not delivered and money not refunded Closed
I ordered live fishes worth *** rupees. They took money online but didn't show on the order history. After sometime I came to know that these people are fraud. And many people are being scammed by them. I was shocked as they have already taken ...
Jan 27, 2023 by Pratyush Kumar
Makemyhobby.com - Paid money but does not get product Closed
I order a product-JBL Manado ** L an aquarium soil from makemyhobby.com on ** February order number - ****** , my money got deducted from credit card but I did not get order confirmation as some error showed in their website later I raised a ti...
Mar 01, 2022 by lalit sahu
Makemyhobby.com - Order delivery not executed since last 12 months Closed
Placed order for aquarium fish with www.makemyhobby.com in Oct'**. Initially the delivery delay was blamed on COVID related reasons. But after relentless follow-ups from my side, I was informed in Jul'** that the orders will be despatched that ...
Dec 16, 2021 by SUJESH NAIR
Makemyhobby.com - Money Deducted But Fishes not delivered Closed
Hello hi, I ordered some live fishes in bulk through MakeMyHobby the ordered got placed it asked me to pay through UPI I made the full payment through but since two months I have not received any reply on Watsapp or email, I tried contacting th...
Jun 17, 2021 by Ayush Goenka
Makemyhobby.com - Package not delivered Closed
I had ordered fish and other items from the website nearly an year ago, and as requested made the payments. However, nothing has been received and the order still shows as pending. They do not even have the courtesy to reply to the complaint ra...
Mar 10, 2021 by Rohan Pinto
Makemyhobby.com - Order not fulfilled refund also pending Open
Placed an order on **th June.the order has been fulfilled til date.they cancelled the order and promised refund but hasn't been completed yet.on **th Aug he replied on whatsapp stating that the refund will be processed soon and that I should se...
Dec 17, 2020 by Elsa Ann Ninan
Makemyhobby.com - Package not delivered Open
Hi On **/**/**** i have placed an oder for dragon stones for my aquarium in makemyhobby.com. I have paid the amount and has sent them the payment confirmation in whatsapp just as they have requested. The package has not been sent till date. I ...
Oct 06, 2020 by Abraham simon
Makemyhobby.com - Non Deliverable of ordered live plants Open
I have ordered live floating plants from Makemyhobby.com on **th March **** for an amount of INR ****.** and till date I have not received any items nor my complaint had been addressed to. Contact through whatsup is not yielding any results, no...
Jul 11, 2020 by Dinesh Kumar Vattathur
Makemyhobby.com - Package not delivered Open
Dear Sir, I ordered (Order ID: #******) live aquarium fishes and plant through an online website called makemyhobby.com on **/**/**** for amount *,***.**. They assured me that delivery would be in *-* weeks through email/WhatsApp. But as days...
Dec 19, 2019 by Nirmal Jose
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