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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Make My Trip?
If you are not satisfied with Make My Trip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Make My Trip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Make My Trip
But before filing a complaint, you should
a. Contact the customer support of Make My Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Make My Trip - Payment debited twice Open
My money was debited twice , and i cant contact make my trip anymore...
Jul 02, 2021 by madhav
Make My Trip - Make my trip nt refunding my money Closed
We have been cheated at two instances by MMT, Due to the pandemic we were nt able to travel due to health reasons n as we as responsible citizens choose nt to travel as it may be risk to others bt MMT didn't refund us even though we r it's ...
Jul 01, 2021 by Nisha Shetty
Make My Trip - Didnot get my refund money back Closed
Dear Sir /Madam , We are very disappointed we have bookd a Indigo flight last year in the month of January. But due to to the Corona virus pandemic situation we had cancelled our flight . We had booked a flight to Visakhapatnam for the mont...
Jun 17, 2021 by Joydeep Banerjee
Make My Trip - Refund not issued by MMT Closed
Hi MMT team, This email is regarding the booking ID, NF**************. My flight is scheduled for *th June, from Delhi to Kochi. Though the flight seems right on time as of now however because of the following reason I cannot travel. I w...
May 30, 2021 by Anshul
Make My Trip - Refund pending from Make My Trip Closed
Hi Team, My name is Jitesh Adwani, reaching out to you regarding a refund amount (total INR ***) which is pending with Make My Trip for by domestic Indigo airline bookings (Bangalore to Bhopal, dated – ** May ****): PNR <THPFGF> Na...
May 25, 2021 by Jitesh Adwani
Make My Trip - Vacation Cancellation due to Covid restrictions and Refund Fraud from MMT Open
I Have Booked Himachal Package Via Make My Trip Vacations On April *th. Due To Covid Restrictions And Protocols, Himachal Pradesh And Punjab Itinerary Public Places To Visit Like Hidamba Temple, Buddha Monastery, Golden Temples And Viceregal Mu...
May 21, 2021 by Arunkumar Srinivasan
Make My Trip - MMT not processing refund by Go Air Closed
Booked Go Air Flight Ticket (Booking Reference: GYD**Q) Via MakeMyTrip (Booking ID: NF**************) On **-May-**** Departing From IXE At **.** To DEL, Arrival Time **.**. The Airline Has Cancelled The Flight And Refunded The Amount To Make M...
May 21, 2021 by Saurabh Upadhya
Make My Trip - Vacation Cancellation due to Covid restrictions and Refund Fraud from MMT Closed
I Have Booked Himachal Package Via Make My Trip Vacations On April *th. Due To Covid Restrictions And Protocols, Himachal Pradesh And Punjab Itinerary Public Places To Visit Like Hidamba Temple, Buddha Monastery, Golden Temples And Viceregal Mu...
May 19, 2021 by Arunkumar Srinivasan
Make My Trip - Refund not given on flight cancellation Closed
I had a flight booking from Lucknow to Kolkata on the *rd Feb, **** which was cancelled by go air on *st Feb, ****. Since then I have been calling them for a refund but their is no response from make my trip. Every time I speak to Go air they s...
May 13, 2021 by Ravindra Nath Rai
Make My Trip - My flight was canceled by airline itself but refund not received yet Open
I have book flight via make my trip and the same was canceled by airline itself on ** April but till date I have not received any refund amount. PNR: D*LYJE...
May 12, 2021 by Mudit Agrawal
Make My Trip - Refund not successful by MAKE MY TRIP Open
Sir, I booked my tickets through MAKE MY TRIP, but my flight AI-*** got canceled. MAKE MY TRIP is not refunding my money. I can provide you the e-ticket....
May 12, 2021 by Saurav Bharadwaj
Make My Trip - Make My Trip Not Giving Refund Closed
I Booked a Flight From Lucknow to Dubai dated * may ****, but due to UAE Bans INDIA Travel, My Flight Got Cancelled By Airlines. On * May **** Evening i also received a mail from MakeMyTrip that my Refund is initiated and instantly credited in ...
May 10, 2021 by Verma Enterprises
Make My Trip - Incomplete booking Closed
I booked my flight ticket from Pune to Patna on *th May at **:** AM through mobikwik my money is debited from mobikwik but not showing any confirmation from make my trip. ...
May 07, 2021 by Kumar Gaurav
Make My Trip - My Booking Failed and Money is Deducted Open
I have book Railway ticket on ** May **** journey Pune To Belgaum on *.** Am i have pay Rs.***.** but my bonking is failed money is deducted from the account please refund my money immediately ...
May 05, 2021 by Datta Malusare
Make My Trip - Refund not received Closed
We had booked air tickets of Air India for flights Mumbai to Singapore & return through MAKE MY TRIP. But due to Corona Pandemic, all the flights to Singapore and air tickets to Singapore were cancelled . So we have claimed for refund of air t...
May 03, 2021 by Sangitika Talavdekar
Make My Trip - Refund not received Open
Makemytrip became SpoilMyTrip in my case w So good luck ! And in future please do not use Makemytrip - in my view Makemytrip is the worst travel portal for booking flights, hotels, cabs and holidays. Makemytrip charges you most after giving ...
Apr 29, 2021 by Supriya
Make My Trip - Refund not received Open
Dear sir, We booked the following flights through makemytrip on **/**/** for two passengers *) delhi to goa PNR K*KW*Q costing **** *) goa to delhi PNR A*JFTE costing **** Then the pandemic restrictions came into effect and the air t...
Apr 23, 2021 by Ayush Agarwal
Make My Trip - Money deducted twice Closed
While booking ticket online, money got deducted twice. Instead of ****, ***** rs got deducted. I want my money back....
Apr 21, 2021 by Rakesh Kumar Singh
Make My Trip - Refund not get back Closed
I was booking train tickets that time in tickets cancelled but money was transaction completed then after I was geted massage two or * days in money back but money until not received...
Apr 21, 2021 by Eshwar
Make My Trip - Refund not received Closed
I booked flight roundtrip tickets from Ahmedabad to Mumbai last year... Due to covid it was cancelled by MMT . I claim for refund for about ** times but got no response regarding that. Infact now there is no details showing on the app it's t...
Apr 18, 2021 by Aamir khan
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Questions about Make My Trip
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How to contact Make My Trip?
Phone number: 1-800-102 8747
What is Make My Trip office address?
DLF Building No. 5 Tower B DLF Cyber City,
DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India.
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Where to find Make My Trip discount coupons?
Who is the Owner / CEO of Make My Trip?
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