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Make my trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Make my trip - Money not returned even after the ticket was cancelled by airline Open
I had booked a holiday package from Make my trip which also included flights from Go Air for the travel dates **th May to **st May. I was left stranded by the make my trip as they asked me to book another flight which was at a higher rate as t...
Aug 20, 2023 by Dheeraj Sadh
Make my trip - Mental Harassment and Spoilt Vacation Open
I had done booking for The Zuri Sands and Resorts Goa for * rooms with * Adults and * Child for a day via MakeMyTrip. While choosing the option I have to give complete information about number of people for each room basis that the amount shown...
Aug 16, 2023 by Anand Dhoot
Make my trip - Refund not received for cancelled flight 3 years and waiting Open
I had booked a return flight ticket from Bangalore - Tucson, United states for carrier Qatar Airways on Makemytrip. The travel date was April **th ****. The flight was cancelled by the carrier owing to covid related travel restrictions at the t...
Aug 02, 2023 by Gokulnath Subramanian
Make my trip - Package refund Closed
I have booked France/Switzerland tour for August ** through make my trip . My visa has been refused because the stay details provided by make my trip is not reliable . when i ask for refund , they are not providing . ...
Jul 26, 2023 by Karthik
Make my trip - Bus Cancelled but my refund req is cancelled Closed
I have booked * tickets in a bus from banglore to rameshwaram. It cost me **** rs. On the day of journey I received a text that trip is cancelled because of bus breakdown. I called the bus operator and he told me the same. So i spoke to mmt cus...
Jul 23, 2023 by Himanshu Gupta
It has been more than a month i am waiting for the refund to be issued for the hotel Super Wydhan Nigara Falls Canada that denied entry at the checkin. It was such a inconvenience Makemytrip provided the confirmation NH************** and hotel ...
Jul 18, 2023 by KALPANA KOUL
Make my trip - Booked Bus didn t show up Open
I booked a bus from make my trip for **th July **** from Udaipur to Vadodra the booked bus was changed in the morning without any prior notice and was late by * hrs the bus condition was not good and the driver was rude I didn’t board the bus...
Jul 14, 2023 by Rajlaxmi Rathore
Make my trip - Additional charges for date change it can be happened free of cost Open
i booked ticket of mumbai to chennai for * passengers on ** of july **** which cost me ***** rupees after booking i noticed passenger middle name of third passenger was wrongly edited so i immediately called make my trip website for correction ...
Jul 13, 2023 by Gaurav Bhausaheb Rajput
Make my trip - Bus ticket refund Open
bus operator cancelled bus on *nd july from goa to bangalore but still i didnt received my refund booking id is - NU***************...
Jul 13, 2023 by kirtikant barmeda
Make my trip - Money not Refunded Open
Dear Concerned, I had booked a Holiday Package through Make My Trip for Phuket and Krabi booking reference No. NL************* which includes * adults and * children for *D and *N. I had already paid *.** Lacs inclusive of all much in advan...
Jul 06, 2023 by Yogesh Kumar
Make my trip - Make My Trip No Refund of amount Open
Dear Sir/Ma'am, I am filling this complaint against https://www.makemytrip.com/ for not refunding my whole amount of cancelled package from their end. Our Package booked for Andaman in - Rs *,**,*** -INR. (screenshot attached). which incl...
Jun 16, 2023 by Shakti pandey
Make my trip - Not got refund even after its has been processed many days ago Open
I was booking my *-AC tickets on ** June from Prayagraj to Bangalore After the deduction of payment it started to show that payment is in process but after some time the page was automatically redirected to main page when I checked for booking...
Jun 14, 2023 by Vishnu Tiwari
Make my trip - Refund not issued Closed
Airlines ticket booking no - nn*hvf***mlcomxw**** Date of booking - **-**-**** Amount paid- *,**,*** Reg Mobile no- ********** Reg email id- rhnglt@gmail.com The consumer says that the consumer has booked the ticket but due to some reason the c...
Jun 02, 2023 by Rohan Gulati
Make my trip - Need refund for my booking with MakeMyTrip Open
My friends and I (* people) booked a Ladakh package (Booking ID NL************* ) in March **** to travel on May **th ****. I am attaching the original itinerary for your reference. In the package feeder flight from Delhi to Leh and return feed...
May 20, 2023 by Madhusmita
Make my trip - Refund still on process Closed
I booked a flight from Kozhikode to Dubai on *nd May ****. When I booked it was direct flight (PNR *TAFC*) , but later the direct flight changed to connection flight , travelling from kozhikode to Mumbai and then Mumbai to Dubai. I cancelled th...
May 19, 2023 by Mohammed Nihad Elayaveettil
Make my trip - MMT neither refunding amt nor Delivering service Open
Dear sir, I booked whole holiday package through make my trip for may **,****. They book my flight through Gofirst, now they call me that u should book ur flight from other carrier as amt stuck in Gofirst. They only want to adjust amt in next ...
May 17, 2023 by PANKAJ KUMAR SHARMA
Make my trip - Refund not paid Closed
I have cancelled my trip after confirmation of full refund from MakeMyTrip. After cancellation **k of ** k was refunded automatically, however, on checking with MMT they assured me over mail that this was automated refund, your pending amount...
May 17, 2023 by Kunal Joshi
Make my trip - I didn t get my refund Closed
I didn't get my refund I had booked the ticket on *th May..one ticket is cancelled and then I booked another ticket but that also failed..and they said it will be refunded in **th may ..but I didn't get the refund..till today(**th may) they did...
May 16, 2023 by Jashwanth
Make my trip - Unsuccessful booking Closed
I am booking two tickets,money deducted from my account,but booking unsuccessful ...
May 16, 2023 by Ankita sahoo
Make my trip - Unhelpful and inefficient frauds of MakeMyTrip Closed
My name is Aradhana Sanyal and I am based out of Pune. My parents, father- retired Naval Officer and mother- a housewife are based in Mumbai. My mother and I have never travelled out of the country as we as a family were not very well to do f...
May 09, 2023 by Aradhana Sanyal
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Questions about Make my trip
Ask questions about Make my trip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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