File a Complaint against Make My Trip Pvt Ltd
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
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Make My Trip Pvt Ltd - REFUND NOT RECEIVED FROM MAKEMYTRIP Open
I have booked the flight from Makemytrip and it got cancelled by Airline itself. Airline was GoFirst. I have got a confirmation email from airline that they have done the refund to makemytrip and I have received an email and also received the i...
May 17, 2023 by Neel Mevada
Make My Trip Pvt Ltd - NO RESPONSE TO REFUND THE EXCESS AMOUNT PAID Open
*- I chose MMT to book my trip to Thailand - booking id (NL*************) ** NOV ** TO ** NOV **. *- While making the payment i made excess payment due to some glitch in their website, for which i asked for the refund of the excess amount, whi...
Mar 01, 2023 by DEEKSHA TIMOTHY
Make My Trip Pvt Ltd - Refund on Hotel Cancellation Open
We booked a place named Chaitraban Cottage , Alibaug for the date **th and **th December. I paid full tariff of Rs. ****. At the day of check - in we found out that the property was very false than what they portrayed on the website of mmt. So...
Dec 19, 2022 by Rasika Jadhav
Make My Trip Pvt Ltd - Refund not credited from make my trip Open
I booked tickets from make my trip for my Laddakh trip on ** august **** I did the payment of the same using Gpay UPI. The flights were cancelled by the company for which I was supposed to get refund by ** august **** but I have not recieved it...
Nov 21, 2022 by Satyam Omar
Make My Trip Pvt Ltd - Jet airways refund thru make my trip Open
I have been trying to reach Make my trip but the call does not go thru after i put my identification of phone no and booking id with the basis of our last conversation, that jet airways would revive and then the refund will be worked out...
May 04, 2022 by Bradley D. Fernandes
Make My Trip Pvt Ltd - Refund not paid Open
I purchased return tickets for my COK-DXB trip from MakeMyTrip on ** Jan ****. On ** Feb **** I got an email from the Airlines (SpiceJet) that my flight from Cochin to Dubai, scheduled for ** March ****, had been cancelled and that I could eith...
Apr 14, 2021 by Mumthaz Ashraf
Make My Trip Pvt Ltd - Refund Open
i booked a hotel through makemytrip official app, and it was prepaid.due to some reasons i cancelled my booking .the mmt team told me they will refund my money before ** march ,Until now i didnt get any payment and the customer service is not w...
Mar 30, 2021 by Alex P James
Make My Trip Pvt Ltd - Make my trip isn t giving me my refund Open
It's been * months since I raised a refund request and a year since my flight was cancelled due to covid. Airlines is telling me that they have processed the refund and Make my trip will provide me refund, but Make my trip just keeps mailing t...
Mar 29, 2021 by Ananya Chakraborty
Make My Trip Pvt Ltd - Amount debited but Hotel booking failed Closed
I have made a hotel booking on Make my trip App on *th March,****. The amount was debited but the app showed that booking has failed. We have tried reaching to customer care but no response from their side....
Mar 07, 2021 by Jyothi
Make My Trip Pvt Ltd - Package postponed Open
I have booked my trip to Mauritius in month of February, **** through Make My Trip Holidays before pandemic (Paid **,*** as booking amount) . But due to pandemic all the trips to Mauritius are cancelled. Trip Details Booking-ID - NL*********...
Feb 22, 2021 by Lakesh Mahajan
Make My Trip Pvt Ltd - Refund not credited in bank account from make my trip wallet Closed
Dear Sir I have transferred my cancelled booking amount from make my trip wallet to my bank account. The amount has not been credited to my account though ** days have passed. Please take necessary action. Only a seat booking ...
Feb 20, 2021 by ANIRBAN CHAKRABORTY
Make My Trip Pvt Ltd - Executives at Make My Trip manipulated the bookings on trip which was paid earlier Open
This is regarding an issue with MMT having booking id: IN*B************* The executive assigned on this booking has cheated the customer and manipulated the bookings. Have enough proofs for the same. Few of the Vouchers & booking confirmation...
Jan 13, 2021 by Adit Desai
Make My Trip Pvt Ltd - Request for refund of money Open
My name is Rekha and travel with my husband from New Delhi to Bali in March ****. I booked a round ticket with MMT with a booking ID IN*B*************. Our return ticket was cancelled suddenly due to COVID ** on **th of March. Afterthat, i boo...
Dec 15, 2020 by REKHA RANI
Make My Trip Pvt Ltd - MMT Refund Dispute Complaint Open
I had flight booked for for travel date in Apr ****, which have been cancelled by airline due to Lockdown. I had refunded with total amount of **** in form of credit cell to Indigo airline. On request of getting it back to account with airlin...
Oct 06, 2020 by sunita kumari
Make My Trip Pvt Ltd - Unable to contact their customer service for travel date change cancellation Open
Booking Id: NN************* My booking for round trip flight from Munich -Delhi (Lufthansa airlines) in month of March **** got cancelled due to Covid-**. I initiated cancellation request in March itself and waited patiently for * months ....
Jul 17, 2020 by Paras Arora
Make My Trip Pvt Ltd - REFUND NOT RECEIVED Open
Rs *** was wrongly deducted on **/**/**** for my booking of flight ticket for which PNR NUMBER is MKMYHG. And more over no reply I am getting from make my trip Pvt ltd customer care number or online support....
Jul 13, 2020 by JAY RAJENDRA AGRAWAL
Make My Trip Pvt Ltd - Only received Parial Refund not Full Open
I have not got the full refund amount for the booking id NF**************. I was supposed to received ****, but only received ****. as per conversion with Indigo, they have already refunded the whole amount, **** amout was refunded to MakeMyTri...
Jun 28, 2020 by Sweety
Make My Trip Pvt Ltd - MMT executive cancelled my Booking which i haven t asked Closed
I have some querie for date changes and fare difference refunds so i contacted customer care they provided me some links and after open that link i wrote my queries in a box after sometime they cancelled my booking PNR (CMCKWN)...
Jun 26, 2020 by Jignesh Shrimali
Make My Trip Pvt Ltd - THE TRAVEL AGENCY DIDNT PROCESS MY REFUND ON MY BANK A C Closed
DEAR SIR I WANT TO SAY THAT I HAVE BOOKED A FLIGHT THROUGH MY MY TRIP PVT LTD. BUT DUE COVID -** THE FLIGHT HAS BEEN CANCELLED BY AIRLINE .THEN AFTER I APPROCHED THE AIRLINE FOR REFUND ACCORDING TO DGCA GUIDLINES I AM ELIGIBLE FOR FULL REFUN...
Jun 10, 2020 by TARUN
Make My Trip Pvt Ltd - Not getting refund Closed
This is my worst experience with make my trip i made a flight booking and due to covid-** i made date changes so that airline suppose to refund my difference amount which airline refunded to make my trip as booking made through my travel agent ...
Jun 03, 2020 by Tanmay
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